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Dunster House Ltd Reviews

4.0 Rating 309 Reviews
74 %
of reviewers recommend Dunster House Ltd
Company Reviews Metrics
4.0
Based on 309 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 88%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.5 out of 5
Read Dunster House Ltd Reviews
Dunster House Ltd 5 star review on 29th April 2024
NICK JOHNSON
Dunster House Ltd 5 star review on 29th April 2024
Ms Hughes
Dunster House Ltd 5 star review on 29th April 2024
Ms Hughes
Dunster House Ltd 5 star review on 29th April 2024
Philip Hills
Dunster House Ltd 5 star review on 29th April 2024
Philip Hills
Dunster House Ltd 5 star review on 3rd February 2024
David Cullen-Smith
Dunster House Ltd 5 star review on 3rd February 2024
David Cullen-Smith
212
Anonymous
Anonymous  // 01/01/2019
Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Colin
Verified Buyer
“I purchased a gazebo from Dunster House & the service was excellent, the quality of the gazebo was first class so I ordered some extra shingle tiles for my log store. Even though this was quite a small order the service was just the same & everything was on time & the same quality. Really happy with my dealings with Dunster House!🙂”
Helpful Report
Posted 1 year ago
Rob Lawson
Verified Buyer
“Great product and good service. My one slight issue was their refusal to deliver anywhere other than to the front of the house. Every property is different and this created a lot of unnecessary lifting for us when they could have accessed our side gate very easily.”
Helpful Report
Posted 1 year ago
Mr And Mrs Johnson
Verified Buyer
“We recently purchased a 3m x 3m pergola. The pergola arrived in perfect condition and with everything you need to assemble it. It arrived on time and on date as promised. The men that delivered it were polite friendly and helpful, they are a great ambassador to the company. If and when we decide on more purchases we will definitely use Dunster House again. I have recommended them to my friends and family and highly recommend you give them a try.”
Helpful Report
Posted 1 year ago
Customer
Verified Buyer
“This is the second shed from Dunster. I thoroughly recommend the quality and customer service. Truly excellent”
Helpful Report
Posted 1 year ago
Ruth C
Verified Buyer
“Excellent climbing frame that will provide many hours of fun! Great communication from initial order to delivery and after. Highly recommend!”
Dunster House Ltd 5 star review on 6th June 2022
Helpful Report
Posted 1 year ago
Mr Choudhary
Verified Buyer
“Looks beautiful very happy with my office building, Many thanks”
Helpful Report
Posted 1 year ago
Jo
Verified Buyer
“I love my new pergola and all my friends love it too. The customer service people were great at working out a convenient day for delivery. The delivery men were great too. The pergola comes well wrapped. My husband and son spent the day putting it up and it looks amazing…so pleased”
Dunster House Ltd 5 star review on 24th May 2022 Dunster House Ltd 5 star review on 24th May 2022
Helpful Report
Posted 1 year ago
Sarah
Verified Buyer
“Easy to order and delivery was smooth with an agreed day. The item is sturdy and does need careful construction, making sure you have all the tools to build it. It is worth spending time and care making sure it is set at right angles and level. It is difficult for 2 people to move it into position, it is best having 3 or 4 people as it is so heavy. I then made a bespoke sun shade.”
Dunster House Ltd 5 star review on 24th May 2022 Dunster House Ltd 5 star review on 24th May 2022
Helpful Report
Posted 1 year ago
Helen Claire
Verified Buyer
“Perfect cabin for my art studio, it has been christened my Shedquarters😁. My husband and a handyman took a little over 2 days to put up my insulated cabin and I love it. Still a bit of general zshuszhing needed on the outside, but very happy with theboutcome and the service we received from start to finish”
Dunster House Ltd 5 star review on 24th May 2022 Dunster House Ltd 5 star review on 24th May 2022 Dunster House Ltd 5 star review on 24th May 2022 Dunster House Ltd 5 star review on 24th May 2022 Dunster House Ltd 5 star review on 24th May 2022
Helpful Report
Posted 1 year ago
Melvyn Peveritt
Verified Buyer
“5m x 4m Severn - insulated Excellent product - managed to construct 95% + by myself. Cabin could be potentially improved with larger floor bearers and continuous 1/2 log on bottom row at front to stop whipping Many thanks”
Helpful Report
Posted 1 year ago
Andy Parton
Verified Buyer
“Brilliant company, excellent communication and delivery service, I would definitely use again and recommend to others.”
Helpful Report
Posted 1 year ago
Catherine
Verified Buyer
“Sturdy, well constructed and easy to erect with the comprehensive instructions”
Helpful Report
Posted 1 year ago
Fran Moyano
Verified Buyer
“We love our new gazebo”
Dunster House Ltd 5 star review on 3rd May 2022 Dunster House Ltd 5 star review on 3rd May 2022 Dunster House Ltd 5 star review on 3rd May 2022
Helpful Report
Posted 2 years ago
Customer
Verified Buyer
“Best value and good quality”
Dunster House Ltd 5 star review on 3rd May 2022
Helpful Report
Posted 2 years ago
Joan
Verified Buyer
“Quick delivery and quality product”
Dunster House Ltd 5 star review on 25th April 2022 Dunster House Ltd 5 star review on 25th April 2022
Helpful Report
Posted 2 years ago
Bryan
Verified Buyer
“Excellent service and pergola. Well pleased”
Helpful Report
Posted 2 years ago
Linda Bromage
Verified Buyer
“Can’t be anymore pleased with our Gazebo from Dunster ❤️👍”
Dunster House Ltd 5 star review on 20th April 2022 Dunster House Ltd 5 star review on 20th April 2022 Dunster House Ltd 5 star review on 20th April 2022 Dunster House Ltd 5 star review on 20th April 2022
Helpful Report
Posted 2 years ago
Lorraine Gould
Verified Buyer
“Dunster House were great from using Chat to ordering, brilliant. Paula answered everything we needed to know and we were so impressed we ordered the very next day from Samson again all questions answered regarding delivery etc. We were really pleased with our finished product will definitely recommend Dunster House to our friends.”
Dunster House Ltd 5 star review on 11th April 2022
Helpful Report
Posted 2 years ago
S Worboys
Verified Buyer
“My purchase was delivered by two extremely helpful guy's on the day stated, the fort went together with no issues my one nigle was the instructions could be a tad confusing,.One hint would be make sure you have a couple of 3,mm drill bits, once assembled don't fit the green caps for a week or two as you should check the bolts again,our granddaughter absolutely loves her fort,and thats high praise Indeed”
Helpful Report
Posted 2 years ago
Lynn Jackson
Verified Buyer
“Great website and good service, easy to design and get what you want.”
Helpful Report
Posted 2 years ago
Dunster House Ltd is rated 4.0 based on 309 reviews
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