Dunster House Ltd Reviews

Name: Dunster House Ltd
Rating: 4.16

4.2 Rating 388 Reviews

79 %

of reviewers recommend Dunster House Ltd

Company Reviews

Metrics

4.2

Based on 388 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5

Dunster House Ltd 5 star review on 14th July 2025

Mrs Anne Harrison

Dunster House Ltd 5 star review on 23rd June 2025

Dee

Pat Trainer

Dunster House Ltd 5 star review on 28th April 2025

Ged Mcilroy

266

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent windows even my window fitter was impressed with the quality”

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Posted 3 years ago

“Excellent communication from start to finish. Delivery drivers very helpful and gave me some great tips. Instruction manual could be better as diagrams a bit confusing but otherwise so so happy with our cabin.”

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Posted 3 years ago

“Delivered on time, complete with good quality materials and added items and working instructions. The Gazebo was completed and is a real boon to the patients, staff and visitors at our local hospital. Would highly recommend.”

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Posted 3 years ago

“advice, delivery and service were all excellent, delivery timescales were met and the assembled products met and exceeded all expectations...”

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Posted 3 years ago

“Loved my pergola from dunster house ,my son in law assembled it in 3 hours ,we’ve also put brown heavy duty taupulin on top and fake Ivy as a roof and brown metal feet have been bolted to the floor,perfect for the summer & the autumn nights we’ve had lots of compliments!!!!!”

Dunster House Ltd 5 star review on 18th November 2021

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Posted 3 years ago

“Great service. Great communication (the phone was always answered promptly) nice little shed!”

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Posted 3 years ago

“Simply outstanding from point of Enquiry, to order, to delivery, quality of product and price.”

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Posted 3 years ago

“Great value for money. Was hard for my carpenter to work it out but raw materials and general quality very impressive.”

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Posted 3 years ago

“Easy ordering, kept informed until delivery date, excellent service from the delivery team, well made, quality product, would definitely buy again”

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Posted 3 years ago

“Good quality timber delivered by very friendly and efficient staff. We were kept advised as to how order was going throughout process.”

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Posted 3 years ago

“Bought a log cabin during the Summer,it was delivered on time,we erected it ourselves which only took a weekend(husband in the building trade,which helped)couldn’t be more delighted with it,we now have a beautiful solid garden bar😃.”

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Posted 3 years ago

“So easy to assemble the quality of wood is great definitely would recommend I now love my garden.”

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Posted 3 years ago

“Lovely good looking gazebo Make sure to follow instructions And definitely pre drill holes. Would buy again.”

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Posted 3 years ago

“Good quality item, arrived as promised and very easy to assemble. I would highly recommend them to anyone”

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Posted 3 years ago

“Excellent service. Very happy with windows. Would definitely recommend.”

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Posted 3 years ago

“Best purchase of last year! This 2mx2m pergola was such a good price and axing quality. It came with all the fixtures and fittings and was straight forward to put together. It's just the right size for my small garden and I spent so much more time outside. So glad I found this on the Dunster site ordering was easy, the delivery was arranged before hand and the delivery guys were really helpful. Can't wait for next summer!”

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Posted 3 years ago

“Great quality good price easy to deal with great experience”

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Posted 3 years ago

“The cabin I bought meets all my expectations. The sales staff were knowledgeable, friendly and professional. I particularly appreciated their flexibility when I wanted to modify my order.”

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Posted 3 years ago

“Very good indeed”

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Posted 3 years ago

“Have purchased 2 of these pergolas excellent and well made the Garden is now taking shape”

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Posted 3 years ago

Dunster House Ltd is rated 4.2 based on 388 reviews