Dunmow Group Reviews

Name: Dunmow Group
Address: 7 Regiment Business Park, Eagle Way, Chelmsford, 7 Regiment Business Park, Eagle Way, Chelmsford, Essex
Rating: 4.88

4.9 Rating 2,838 Reviews

98 %

of reviewers recommend Dunmow Group

4.9

Based on 2,838 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

About Dunmow Group:

We are a responsible and professional waste management and skip hire company that has always been family owned. Based in Chelmsford, Dunmow Group is committed to ensuring that our customers are given clear and consistent advice. With our unbeatable customer service we have quickly become leaders in waste management services for Essex.

Visit Website

Phone:

01245 466646

Email:

sales@dunmowgroup.com

Location:

7 Regiment Business Park, Eagle Way, Chelmsford,
7 Regiment Business Park, Eagle Way, Chelmsford
Essex
CM3 3FY

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Dunmow Group 5 star review on 22nd April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Always great customer service”

Helpful Report

Hi Yvonne, Thank you for taking the time to leave us a 5-star review. We are thrilled to learn your feedback, we will be sure to pass it on to our team! We look forward to your custom again in the future. Kind regards, Dunmow Group

“Was my first time using a skip from here. I was told 3 dates this week that it would be collected, waited in all 3 days for it not to be collected and no explanation for this. Unfortunately, I have now lost out on 3 days work to be offered £35 to compensate for this.”

Helpful Report

Hi, firstly we can only apologize for the delay in picking up your skip, as discussed on the phone , there was a system error and the collection was not visible to transport. Also as discussed a 25% refund has been given in light of this due to the error made. again we can only apologize for any inconvenience caused. Kind regards, Dunmow group.

“Friendly service.”

Helpful Report

Hi Thanks for taking the time to leave us a 5 star review! We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Well happy with service and driver 😃”

Helpful Report

Hi , thanks for taking the time to leave us a 5 star review! thank you so much for your feedback on our driver, we will be sure to pass this on to him. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Very helpful. Prompt service. Good communication.”

Helpful Report

Hi Thanks for taking the time to leave us a 5 star review! We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Very professional. A pleasure to deal with”

Helpful Report

Hi Thanks for taking the time to leave us a 5 star review! We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Great service and communication from start to finish. The drivers were really friendly and respectful of our property. Customer services were very helpful in organising an earlier pick up of the skip. Happy to recommend Dunmow Group and would definitely use them again.”

Helpful Report

Hi Phil , thanks for taking the time to leave us a 5 star review! thank you so much for your feedback on our drivers, we will be sure to pass this on to them. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“They provided an efficient service in delivering and collecting the skips as requested. The driver was very courteous, friendly and helpful. Special recognition to Marius who, despite the very chilly conditions, remained super smilie. Thankyou!”

Helpful Report

Hi Thank you for taking the time to leave us a 5-star review. We are thrilled to learn your feedback, we will be sure to pass it on to our team! We look forward to your custom again in the future. Kind regards, Dunmow Group

“Great service, always lets us know when delivery is on route and drivers always helpful & friendly”

Helpful Report

Hi Lisa Thanks for taking the time to leave us a 5 star review! We look forward to your custom again in the future. Kind regards, Dunmow Group.

“The driver was very professional, and the skip was delivered on time.”

Helpful Report

Hi Matthew Thank you for taking the time to leave us a 5-star review. We are thrilled to learn your feedback, we will be sure to pass it on to our team! We look forward to your custom again in the future. Kind regards, Dunmow Group

“The 2 men who collected item were very helpful, polite and prompt, would def. Use this company again.”

Helpful Report

Hi Eddie , thanks for taking the time to leave us a 5 star review! thank you so much for your feedback on our Waste collection service, we will be sure to pass this on to them. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Dunmow were fantastic arrived on time Nd were very professional - the staff were a credit to the company from the office all the way down to the guys who collected the rubbish would definately recommend to anyone!! Thank you”

Helpful Report

Hi Nicholas , thanks for taking the time to leave us a 5 star review! thank you so much for your feedback on our Waste collection service, we will be sure to pass this on to them. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Very happy with the ability to send a picture for a quote and then two friendly chaps to take away the very heavy item of furniture”

Helpful Report

Hi , thanks for taking the time to leave us a 5 star review! thank you so much for your feedback on our Waste collection service, we will be sure to pass this on to them. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Easy online order. Dates given to deliver and collect and the drivers were top notch”

Helpful Report

Hi , thanks for taking the time to leave us a 5 star review! thank you so much for your feedback on our drivers, we will be sure to pass this on to them. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Both men hard working, polite and courteous. Did a thorough and tidy job. Went above and beyond to help clear hard-to-reach items in bramble. Very professional job. I would thoroughly recommend.”

Helpful Report

Hi Anita , thanks for taking the time to leave us a 5 star review! thank you so much for your feedback on our Waste collection service, we will be sure to pass this on to them. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Efficient,reliable and professional service every time.”

Helpful Report

Hi Thanks for taking the time to leave us a 5 star review! We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Skip arrived on schedule. Courteous service. Advanced notification of arrival received by e-mail. Really appreciated.”

Helpful Report

Hi Ian Thank you for taking the time to leave us a 5-star review. We are thrilled to learn your feedback, we will be sure to pass it on to our team! We look forward to your custom again in the future. Kind regards, Dunmow Group

“Really helpful operatives who emptied the garage efficiently and without fuss. On this occasion they went the extra mile and did a really good job.”

Helpful Report

“On time - Efficient - polite. No hassle getting rid of large household items (ours was a 3 piece suite)”

Helpful Report

“Great service, Very quick service, Very helpful.”

Helpful Report

Hi Thanks for taking the time to leave us a 5 star review! We look forward to your custom again in the future. Kind regards, Dunmow Group.

Dunmow Group is rated 4.9 based on 2,838 reviews