Dunmow Group Reviews

Name: Dunmow Group
Address: 7 Regiment Business Park, Eagle Way, Chelmsford, 7 Regiment Business Park, Eagle Way, Chelmsford, Essex
Rating: 4.88

4.9 Rating 2,845 Reviews

98 %

of reviewers recommend Dunmow Group

4.9

Based on 2,845 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Dunmow Group:

We are a responsible and professional waste management and skip hire company that has always been family owned. Based in Chelmsford, Dunmow Group is committed to ensuring that our customers are given clear and consistent advice. With our unbeatable customer service we have quickly become leaders in waste management services for Essex.

Visit Website

Phone:

01245 466646

Email:

sales@dunmowgroup.com

Location:

7 Regiment Business Park, Eagle Way, Chelmsford,
7 Regiment Business Park, Eagle Way, Chelmsford
Essex
CM3 3FY

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Dunmow Group 5 star review on 22nd April 2025

Anonymous

Anonymous // 01/01/2019

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English

“I have used Dunmow a number of times and the service is always excellent. Staff are a pleasure to work with and where possible are flexible. Great value. Would highly recommend.”

Helpful Report

Thank you for taking the time to leave us a 5-star review, Kelly! We are so pleased to hear your great feedback on our services, staff and value for money - we will be sure to pass on this feedback. We look forward to your custom again in the future. Kind regards, Dunmow Group

“Efficient and reliable. Careful delivery. Extremely helpful team - would certainly recommend”

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Thank you for taking the time to leave us a 5-star review, Coralie! We are pleased to hear you found our services efficient and reliable and our friendly team to be extremely helpful - we will be sure to pass on your feedback. We look forward to your custom again in the future. Kind regards, Dunmow Group

“Have used Dunmow on a pay as you go basis for a while, but just opened an account with them, nice and easy and very accommodating to deal with. Nice one Dunmow”

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Thank you for taking the time to leave us a 5-star review, Micky! We look forward to your custom again in the future. Kind regards, Dunmow Group

“Friendly, helpful, and did exactly what was needed in a very good time and at a good price”

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Thank you for taking the time to leave us a 5-star review, Tim! We look forward to your custom again in the future. Kind regards, Dunmow Group

“Helpful reliable service Friendly on the phone and driver was extremely accommodating”

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Thank you for taking the time to leave us a 5-star review, Simon! We are thrilled to learn your feedback and will be sure to pass on your feedback to our team. We look forward to your custom again in the future. Kind regards, Dunmow Group

“The driver scratched the gate on the way out”

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“Have been very impressed with dunmow will definitely use them again.”

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Thank you for taking the time to leave us a 5-star review, Dave! We look forward to your custom again in the future. Kind regards, Dunmow Group

“Good service. Customer support was good, delivery guys were good and helpful. Would have been good to have known about other services that they did like a wait while you load which woudl have been cheaper. Prices for skip on the road are crazy high and made the hire over two thirds of the price again!....but I guess this is the local authority issue - beware! The street permit makes a mini skip poor value I'd say.”

Helpful Report

Thank you for taking the time to leave us an informative review Matt. We are pleased you found our customer service to be good and our drivers to be helpful, we will be sure to pass on your feedback. We look forward to your custom again in the future. Kind regards, Dunmow Group

“Excellent service. Delivered on time and collected on time.”

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Thank you for taking the time to leave us a 5-star review, Paul! We look forward to your custom again in the future. Kind regards, Dunmow Group

“Excellent”

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Thank you for taking the time to leave us a 5-star review, Audrey! We look forward to your custom again in the future. Kind regards, Dunmow Group

“Excellent service. Thanks guys”

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Thank you for taking the time to leave us a 5-star review. We look forward to your custom again in the future. Kind regards, Dunmow Group

“Helpful delivery and collection staff Skip where I wanted it Delivery and collection on dates as requested.”

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Thank you for taking the time to leave us a 5-star review, David! We are thrilled to hear your feedback on using our services here at Dunmow Group. We look forward to your custom again in the future. Kind regards, Dunmow Group

“Very happy with the service. The skip was placed exactly where I needed it to be - important where space is at a premium. No hassle.”

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Thank you for taking the time to leave us a 5-star review! We look forward to your custom again in the future. Kind regards, Dunmow Group

“Excellent communication timely service competitive pricing will definitely use Dunmow again thank you”

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Thank you for taking the time to leave us a great review Paul. We look forward to your custom again in the future. Kind regards, Dunmow Group

“No problems with this hire at all the driver was very capable and laid the skip just where it was needed, this is my second hire with this company and they have never disappointed.”

Helpful Report

Thank you for taking the time to leave us a 5-star review, Mark! We are pleased to hear your feedback on our professional drivers and we will be sure to pass on your feedback. We look forward to your custom again in the future. Kind regards, Dunmow Group

“Top skip company, I wouldn’t use anyone else in Essex for rubbish removal and skips. Very well organised company. Cheers guys.”

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Thank you for taking the time to leave us a 5-star review, Reece! We are pleased to hear you found our services to be efficient and organised and we look forward to your custom again in the future. Kind regards, Dunmow Group

“Excellent service, no hassle, competitive prices.”

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Thank you for taking the time to leave us a 5-star review, David! We look forward to your custom again in the future. Kind regards, Dunmow Group

“Very efficient co”

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Thank you for taking the time to leave us a 5-star review, Peter! We are pleased to hear you found our services to be efficient and we look forward to your custom again in the future. Kind regards, Dunmow Group

“Have used this company many times in the past, without a problem - but they were much smaller then. Issues: - Very difficult to get through to the office. Very slow to answer sometimes didn't answer at all. - Communications by e-mail confusing. They should consider what this looks like from the customer point of view. - E-mailing when the driver is en route is pointless - a phone call or text message would be more appropriate. - Phoned up to extend a skip hire - took 15 minutes to process - should take no more than 2 minutes. - Driver who collected my (mini) skip didn't bother to knock on the front door. In collecting the skip he snapped some tree branches that then needed to be cut off and also chipped three facing bricks on my front wall. He then scarpered without mentioning either of these items to me. Very poor service and "Jack the Lad" style. I took photos of the damage but couldn't be bothered contacting the office as I didn't think it was a good use of my time. - Summary - Very poor customer service, go elsewhere.”

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“Prompt delivery and collection. Helpful team when you need to speak to a human 😀”

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Thank you for taking the time to leave us a 5-star review, Karen! We are pleased to hear you found our services to be efficient and our staff to be friendly. We will be sure to pass on your feedback. We look forward to your custom again in the future. Kind regards, Dunmow Group

Dunmow Group is rated 4.9 based on 2,845 reviews