Dunmow Group Reviews

Name: Dunmow Group
Address: 7 Regiment Business Park, Eagle Way, Chelmsford, 7 Regiment Business Park, Eagle Way, Chelmsford, Essex
Rating: 4.88

4.9 Rating 2,752 Reviews

98 %

of reviewers recommend Dunmow Group

4.9

Based on 2,752 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Dunmow Group:

We are a responsible and professional waste management and skip hire company that has always been family owned. Based in Chelmsford, Dunmow Group is committed to ensuring that our customers are given clear and consistent advice. With our unbeatable customer service we have quickly become leaders in waste management services for Essex.

Visit Website

Phone:

01245 466646

Email:

sales@dunmowgroup.com

Location:

7 Regiment Business Park, Eagle Way, Chelmsford,
7 Regiment Business Park, Eagle Way, Chelmsford
Essex
CM3 3FY

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Dunmow Group 5 star review on 22nd April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Tricky delivery spot, but everything worked ontime and smoothly. Recommemded”

Helpful Report

Thank you! Great to hear the delivery went smoothly despite the challenge. We appreciate the kind words and recommendation! Kind regards Dunmow Group

“Great company.”

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Thank you for the 5 star review and thank you for choosing Dunmow Group! Kind regards Dunmow Group

“Arranging a skip was easy, the delivery was early morning and messages before both the delivery and collection to keep us informed was appreciated.”

Helpful Report

Hi Rob, We're glad to hear the booking process was easy and that you found the delivery and collection updates helpful, thank you for choosing us! Kind regards Dunmow Group

“Easy to order. No hassle getting it picked up. Definitely will be coming back in the future.”

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Hi Charlie, Thank you for your review. We're pleased to know the ordering and pickup process was seamless! Kind regards Dunmow Group

“Always efficient. Polite delivery team and good communication including texts and alerts on drop off/collection. Highly recommend”

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Hi Amelia, We're so pleased to hear you found our service efficient, with clear communication and a polite delivery team. It's great to know the text updates and alerts were helpful too! Kind regards Dunmow Group

“First rate service!”

Helpful Report

Hi Michael, We're thrilled to hear you had an excellent experience with our service and thank you for choosing Dunmow Group! Kind regards Dunmow Group

“Excellent service, delivered and picked up skip exactly when requested. Great documentation.”

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Hi Peter, We’re really happy to hear everything went smoothly with your skip and that the paperwork was clear. We appreciate the great feedback! Kind regards Dunmow Group

“Excellent and user friendly website made choose what size skip I need with a clear pricing structure. When I needed to extend the length of my hire by a few days this was done within 1 minute via a phone call that was answered quickly. Have used before and will 100% use again.”

Helpful Report

Hi Ian, We’re really pleased to hear the website made choosing the right skip easy and that extending your hire was quick and hassle-free. It’s always great to welcome returning customers, and we truly appreciate your continued support! Kind regards Dunmow Group

“Drop off and collection was good, first time ordering a skip and could have been more clear what a 4-yard skip is. Should really be advertised as a 4 cubic yard skip. We thought it was 4 yards long. When calling up to find out a rough time for delivery or pick up, they are rather unhelpful. Drivers each time have been friendly.”

Helpful Report

Hi Christopher, We're glad to hear that both delivery and collection went smoothly and that our drivers made a friendly impression. We also really appreciate you pointing out the confusion around skip sizing—we understand how that could be misleading, and we’ll take this on board to improve how we communicate skip capacities, Thank you. Kind regards Dunmow Group

“Excellent service skip arrived on the booked day with collection also on the agreed day. We always use Dunmow as the drivers are polite and helpful and as we live in an area where overhead cables are present they always take care.”

Helpful Report

Hi Stephen, Thank you for your continued support and kind words! We're so pleased to hear everything went smoothly with both delivery and collection. It’s great to know our drivers' polite and careful approach. Kind regards Dunmow Group

“Fairly easy to book online, but good telephone response if any queries. Arrived on time, placed the skip with no fuss, all done very efficiently. Good customer service.”

Helpful Report

Hi Christine, We're glad to hear the online booking was straightforward and that our team was responsive and efficient throughout. It's also great to know the delivery went smoothly and the customer service met your expectations! Kind regards Dunmow Group

“Good service with same day delivery. Picked up full skip on day needed. Emails when driver was en route. No problems whatsoever.”

Helpful Report

Hi Christopher, We're so pleased to hear everything went smoothly—from same-day delivery to timely collection and updates along the way. It's great to know the service met your expectations with no issues at all! Kind regards Dunmow Group

“Delivery & collection were exactly as requested. The team were also very helpful answering questions I had ahead of booking, I'd definitely use Dunmow again for skip hire!”

Helpful Report

“Excellent delivery asked where I wanted it put respectful of property”

Helpful Report

Hi Elizabeth, Thank you for your kind feedback! We're so pleased to hear the delivery went smoothly and that our driver was respectful and considerate. Kind regards Dunmow Group

“On time delivery”

Helpful Report

Hi Kovida, We’re pleased we could meet your expectations with a prompt delivery! Kind regards Dunmow Group

“Fantastic service from start to finish, and best priced in area , definitely recommend”

Helpful Report

Hi Philip, We’re really glad you were happy with the whole experience—and even happier to hear our pricing stood out, thank you for choosing us! Kind regards Dunmow Group

“Dunmow Skips are exceptional in their customer service every question answered in detail about the whole process of what can go in the skip to what can’t and time of delivery on the day was exceptional early and Driver was exceptional I would definitely recommend them and use again”

Helpful Report

Hi Garry, Thank you so much for your lovely feedback! We're so glad our team could answer all your questions and that everything—from skip info to delivery—went smoothly. We’ll be sure to pass on your kind words to the driver! Kind regards Dunmow Group

“Great service. Dropped off and collected on time.”

Helpful Report

Hi Jake, We’re happy to hear that everything was on time for both delivery and collection. We appreciate your feedback and thank you for choosing Dunmow Group! Kind regards Dunmow Group

“Excellent service. Ordered Thurs for next day and requested it to be collected 3 days later. It was. 👍😁”

Helpful Report

Hi Andrew, We're glad to hear that our service met your expectations and that everything went smoothly with both the delivery and collection. We appreciate your feedback and look forward to assisting you with more waste management services again in the future! Kind regards Dunmow Group

“Easy to book skips online. They keep you updated at every stage. Communication with the driver on the delivery day was helpful as we didn’t have to hang around. Will definitely use Dunmow Group in the future.”

Helpful Report

Hi David, We're thrilled to hear that the booking process was easy and that our communication kept things smooth for you and great to know the driver’s updates made your delivery experience hassle-free! Thank you for choosing us. Kind regards Dunmow Group

Dunmow Group is rated 4.9 based on 2,752 reviews