Dr Sam's Reviews

Name: Dr Sam's
Address: 308 Great Western Studios, 65 Alfred Road, London, City of Westminster
Rating: 4.69

4.7 Rating 2,850 Reviews

93 %

of reviewers recommend Dr Sam's

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678

Anonymous

Anonymous // 01/01/2019

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“Ordered the full size products now with the subscription after trying the mini clarity set that my skin really loved. Really enjoying the simplified routine and the products helped my redness, texture and breakouts, and my skin feels softer and has a healthier glow.”

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Posted 1 year ago

“Easy to use website and great service. Love the products!”

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Posted 1 year ago

“Extremely satisfied with Dr.Sam! I have a subscription and do not plan to stop it. The products are great, the customer service is divine, and I love not having a lot of products. Their routines are simple and effective! ❤️”

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Posted 1 year ago

“Brilliant products, cleanser is a life saver. Would never be without it!”

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Posted 1 year ago

“I am happy with this product as I have used before, but I was looking forward to a free sample of another product which would enable me to try something new my skin is very sensative and am reluctant to buy a full size product in case it does not suit me”

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Posted 1 year ago

“I cannot rate Dr Sam's highly enough. I'm 34, I've had acne since my teens and adult acne runs in my family. I feel like I've tried everything under the sun, and after my 3rd round of accutane failed because my liver couldn't handle it anymore I was really worried, not just about my appearance but because acne can be really painful. I was a little concerned I was using too many different products with too many ingredients so I did some research for vegan, simple, skincare brands and found Dr Sam's. I threw out everything else, and started a really simple regime, slowly adding in more of their products over a period of weeks. It's taken about 3 months of trial and error but for the first time in my life I feel like my skin has been "tamed". Being able to email the team and ask for advice, rather than risking loading up on too many harsh chemicals has been incredibly helpful and I'm really grateful for their personalised approach. Thank you Dr Sam & team for helping me feel confident in my skin again - please never change!”

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Posted 1 year ago

“Best stuff I’ve ever used I’m so prone to acne and been on accutane twice now! This is the only skincare brand that has maintained my clear skin after 7 years of finding the perfect skincare routine I’ve found the stuff I will forever repurchase 🫶🏼🫶🏼love you dr Sam’s”

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Posted 1 year ago

“The intense moisturiser has saved by skin! Very impressed by the ease of ordering, quick delivery and the rewards points are a definite bonus 😊”

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Posted 1 year ago

“Very glad to have found Dr Sam’s, her skincare is actually non-comedogenic, unlike some products that are falsely advertised by other brands. I have been a loyal customer for over 8 months, and though i’ve seen some results, i still haven’t reached where i want to be with my skin. Unfortunately, i’ve had an instance where my product was never delivered, and though Dr Sam’s customer service team were helpful, I had paid for next day delivery and had to wait an extra 2 weeks, which way never financially compensated. This was especially annoying as i had pay for next day delivery as i was going on holiday within the coming days. Additionally, with my latest order, that should’ve arrived yesterday, I still have not had an email to say it’s been processed. This is disappointing, because it is not a problem rooted within dr sam’s products, but still makes for a disappointing customer experience.”

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Posted 1 year ago

“I love Dr. Sam's. The staff are so helpful and kind. The checkout experience is very easy. The products are great. Thank you 😘”

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Posted 1 year ago

“Love the products!”

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Posted 1 year ago

“The website is easy to navigate with clear information and helpful reviews.”

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Posted 1 year ago

“I love my Dr. Sam's products. I have rosacea and extremely sensitive skin. I really like her tinted sun screen. It is smooth and with fair skin, the #1 tint is perfect for me, not heavy or orangy looking. I've had several complements on my skin.”

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Posted 1 year ago

“Super speedy service as my parcel of great skincare arrived the next day. Really noticed a difference combining the Brightly with the Nightly retinol serum.”

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Posted 1 year ago

“Absolutely love Dr Sam’s products - been using them since the beginning…my full routine is Dr Sam’s - works so well for my 49 year old sensitive skin - gentle but delivers science led results. Wouldn’t use anything else.”

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Posted 1 year ago

“Shipping and checkout was easy and the auto renew feature is great, so you don’t run out.”

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Posted 1 year ago

“The process and products I needed to order were very clear, and when I had a question about which products to order their customer support team sent me a detailed response. The ingredients in the products and how to use also is really helpful! I’ve taken 1 star off as there isn’t any info on how you can combine the products with other brands - I understand they want people to use only their products, but I think this is fairly unlikely for many! Dr Sam’s cheat sheet for acne has a recommendation list with other brands, so it would be useful if the customer support team were trained in how to answer questions about combining :)”

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Posted 1 year ago

“Really simple and effortless”

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Posted 1 year ago

“Really simple to use and helpful advice about the best products for my skin type”

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Posted 1 year ago

“Easy to use website and super fast delivery”

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Posted 1 year ago

Dr Sam's is rated 4.7 based on 2,850 reviews