Dr Sam's Reviews

Name: Dr Sam's
Address: 308 Great Western Studios, 65 Alfred Road, London, City of Westminster
Rating: 4.67

4.7 Rating 2,217 Reviews

93 %

of reviewers recommend Dr Sam's

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585

Anonymous

Anonymous // 01/01/2019

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“Absolutely obsessed with cleansing gel, neutralising gel & flawless moisturiser! Nothing worked for my rosacea till now! I’m very excited to try more products :)”

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Posted 1 year ago

“My skin loved this.”

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Posted 1 year ago

“The products are high quality and effective. I love the cleanser and the nightly serum.”

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Posted 1 year ago

“I'm disappointed. The pigmentation kit leave my skin totally dry and dull. I'll return the products and I'll ask a refund. Apart from this, I have to pay for the shipment. This company earns a good money and they can't provide with a return label and pay the delivery as other brands do???? Bah.”

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Posted 1 year ago

Hi Evelyn, thank you for your feedback regarding this. We have contacted you directly in order to resolve this for you.

Posted 1 year ago

“Was able to spend points . Delivery of order was efficient and prompt.”

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Posted 1 year ago

“Outstanding customer support! My problem was dealt with promptly and efficiently”

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Posted 1 year ago

“Consistently professional customer service, excellent products, do what they promise to. I'm always happy to see my Dr Sam's orders arrive.”

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Posted 1 year ago

“My rosacea has been worce since hitting menopause but switching to your products got it stable again. Worth ordering to Sweden.”

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Posted 1 year ago

“Love all these products. I was using all the serums and although there were benefits I was still getting spots after a year. I originally thought my cleanser would be fine, but eventually Got Dr Sam’s one, honestly made the biggest difference having a really good cleanser, cause she’s right, without a decent cleanser all the serums don’t work properly. After that it’s been two months of cleanser roughly and my 8 years of acne is finally healing. So crazy to think it was the cleanser and not the serums I needed to change. Before was double cleansing with oil as I wear make up and then a water based cleanser. No more. Also save a lot of time only using one cleanser. Thanks.”

Dr Sam's 5 star review on 1st March 2024

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Posted 1 year ago

“At 35 I've tried pretty much every cleanser but Dr Sam's was the first one that cleared my skin. I've now bought the moisturizer and sunscreen and all are amazing. Will never buy another brand again.”

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Posted 1 year ago

“Absolutely amazing products. My skin is healthy like it never was before and never had any bad reaction as I did in the past with other products. I use nothing else for more than two years and Ie ehope they'll never go out of production. Thank you, Dr. Sam Bunting”

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Posted 1 year ago

“LOVE Dr. Sam's products!!!”

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Posted 1 year ago

“I love the cleanser but the pump had separated from the bottle which doesn’t look as though is right and I have to keep placing in to use and don’t get much out at a time”

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Posted 1 year ago

Hi Jane, Thank you for taking the time to leave us a review. We are so sorry to hear that your Flawless Cleanser is faulty. Please get in touch with our Customer Support team at hello@drsambunting.com as we would love to resolve this for you. Look forward to hearing from you. Dr Sam’s Customer Support

Posted 1 year ago

“I've been using Dr. Sam's products for about a year now and I'm so happy to report I get complements on how good my skin looks now! I use Brightly, Nightly, Flawless Moisturiser and use the Tinted Gossamer sunscreen everyday. My skin is clear and no clogged pored! I also find the videos super helpful.”

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Posted 1 year ago

“Really good”

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Posted 1 year ago

“Thank you for this opportunity. RECOMMEND: I really love the EYE cream and the lower-strength night serum (have not tried the higher one). RECOMMEND: I had problems with the NIGHTLY with blemishes originally, but with a new slow intro and buffering it has been fine and my ROSACEA skin has not reacted to it. It is hard to tell on efficacy, as my skin was not/is not lined. However, many of the products have problems with the pump mechanism leading to loads of waste--which is expensive and frustrating. DO NOT RECOMMEND: Love the 01 colour of the SUNSCREEN, but I find it NEVER DRIES and I cannot imagine how anyone tolerates two layers of it. DO NOT RECOMMEND: REWARDS program is a joke. I would prefer not to have it. I currently have many thousands of points, but you can't use the rewards with auto deliver, and you can only use one reward at a time and then you end up either buying extra product you don't need and/or paying for shipping so that more than half the value of the reward is wasted on that! CUSTOMER SERVICE: If there is a problem, if you push and push and push customer service they might eventually put it right for you. But they aren't keen on the idea at all.”

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Posted 1 year ago

“Very good products which I repeat buy and recommend. However, I find the packaging very poor. The squeasy tubes are made of thick plastic which seems at odds with all other packaging and it also makes getting the product out a fight once you reach the half way point”

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Posted 1 year ago

“I have just ordered my third moisturizer as l am really pleased with this product. My skin is a bit sensitive and prone to occasional congestion, but using the flawless cleanser and flawless moisturizer has kept my skin comfortable and I have had far less congestion”

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Posted 1 year ago

“Brilliant products and great efficient service. I have a subscription that I can amend as and when I need to”

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Posted 1 year ago

“Love my Dr Sams products. I use flawless moisturizer and the Brightly serum. Only bugbear is I don't know how to use my points.”

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Posted 1 year ago

Dr Sam's is rated 4.7 based on 2,217 reviews