Dr Sam's Reviews

Name: Dr Sam's
Address: 308 Great Western Studios, 65 Alfred Road, London, City of Westminster
Rating: 4.69

4.7 Rating 2,851 Reviews

93 %

of reviewers recommend Dr Sam's

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678

Anonymous

Anonymous // 01/01/2019

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“Great products- although I’d appreciate a reminder just before my subscription renews so I have the chance to swap any products before they are suddenly on the way.”

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Posted 11 months ago

“Trying out the range to heal my skin barrier. Still trying to heal it but the intense moisturiser has made a difference and will continue to use. I’ve just bought the cleanser to try so looking forward to trying that as well!”

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Posted 11 months ago

“Shopping online was fairly easy and also found lots of useful information”

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Posted 11 months ago

“I was recommended Dr Sam’s by my dermatologist for my hormonal acne. I have tried multiple washes, moisturisers and serums over the years, but nothing has helped my skin like Dr Sam’s products. The cleanser is gorgeous, it doesn’t strip your skin and supports your skin barrier. The moisturiser is silky, non oily and plumps the skin. Although the price is high, the products are worth it. My skin is healthy, smooth and glowing!”

Dr Sam's 5 star review on 18th January 2025

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Posted 11 months ago

“I had a query at checkout which was dealt with extremely quickly and efficiently by Camilla.”

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Posted 11 months ago

“Easy to order and find what I was looking for, excellent customer services as I mistakenly had the delivery address incorrect (order to be sent to another person when I wanted it sent to myself) and it was quickly and efficiently rectified. Many thanks”

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Posted 11 months ago

“Fabulous skin care which achieves what it says on the tin.”

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Posted 11 months ago

“I’ve been using since the very start when flawless cleanser was the only product. It’s made a huge difference to my skin.”

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Posted 11 months ago

“Excellent”

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Posted 11 months ago

“New favourite brand!”

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Posted 11 months ago

“Dr Sam's has changed the game for my skin. I have pretty severe acne and follow someone on instagram who recommended their moisturizer for healing you skin barrier. Although it is a bit spendy it has helped my skin feel more even, bright, and my scars are fading too. Their Neutralizing gel is also a God-send!!”

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Posted 11 months ago

“I''m very pleased with my products.”

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Posted 11 months ago

“I have been loving Dr Sam's skincare. I am currently using the moisturiser, the Intense moisturiser, eye serum, nightly serum and tinted sunscreen. My skin has reacted very positively and the few odd blemishes I had have all been healed. I have noticed my skin being a bit drier but if I use 1/2 pump of both moisturisers after applying the retinol products I not only have no adverse reaction (such as red lumps) but my skin drinks it all in and I am always so happy to see my face looking good in the mornings after waking up.”

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Posted 11 months ago

“Dr Sam’s flawless cleanser has transformed my skin. My skin barrier was extremely damaged and my skin would get so oily minutes after cleaning it. The flawless cleanser in combination with one other facial cleanser repaired my skin barrier and has my skin back to normal. I’m so happy! I rarely finish products but you can see in the video I uploaded that I emptied this one because of how awesome it’s been!”

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Posted 11 months ago

“I absolutely love your products, almost without exception. I have to be honest though, I actually find shopping and applying my rewards very difficult and confusing. It may be user error but I’ve wasn’t but been frustrated at the difficulty in redeeming my reward points and just received a repeat bundle but couldn’t add my free hand cream to the order. It seems inflexible and unintuitive- I am normally pretty capable but do appreciate this could just be me!”

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Posted 11 months ago

Hi Mel, thank you for leaving this review, we're so glad you love the products! We're sorry for the difficulties you've experienced redeeming your rewards - it is thanks to comments, thoughts and feedback from you that we can keep improving the customer experience. We've got in touch directly to provide further assistance.

Posted 11 months ago

“I am so positively surprised! I was not having high hopes as for the past year nothing was helping with my dehydrated yet oily skin and this moisturiser just really works! And it is so great under makeup. Honest to god everyone, go and grab yourself one!”

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Posted 11 months ago

“My whole skincare routine is dr Sam’s, even bought my dad the moisturise intense :)”

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Posted 11 months ago

“I have always found the ordering process easy and efficient I have subscribed to have flawless moisturiser delivered so I don't run out the flawless cleanser is very good leaves skin squeaky clean and I am able to use the Nighly Serum which is a revaluation as my skin is so reactive and sensitive... I added to my routine once my skin settled down...I highly recommend Dr Sam's skincare.”

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Posted 11 months ago

“Love the lip moisture can’t use anything else”

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Posted 11 months ago

“Amazing products and although more expensive than drug stores 110% worth every penny. I’ve never tried anything so consistently and I love it”

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Posted 11 months ago

Dr Sam's is rated 4.7 based on 2,851 reviews