“Easy to order and find what I was looking for, excellent customer services as I mistakenly had the delivery address incorrect (order to be sent to another person when I wanted it sent to myself) and it was quickly and efficiently rectified.
Many thanks”
“Dr Sam's has changed the game for my skin. I have pretty severe acne and follow someone on instagram who recommended their moisturizer for healing you skin barrier. Although it is a bit spendy it has helped my skin feel more even, bright, and my scars are fading too. Their Neutralizing gel is also a God-send!!”
“I have been loving Dr Sam's skincare. I am currently using the moisturiser, the Intense moisturiser, eye serum, nightly serum and tinted sunscreen. My skin has reacted very positively and the few odd blemishes I had have all been healed. I have noticed my skin being a bit drier but if I use 1/2 pump of both moisturisers after applying the retinol products I not only have no adverse reaction (such as red lumps) but my skin drinks it all in and I am always so happy to see my face looking good in the mornings after waking up.”
“Dr Sam’s flawless cleanser has transformed my skin. My skin barrier was extremely damaged and my skin would get so oily minutes after cleaning it. The flawless cleanser in combination with one other facial cleanser repaired my skin barrier and has my skin back to normal. I’m so happy! I rarely finish products but you can see in the video I uploaded that I emptied this one because of how awesome it’s been!”
“I absolutely love your products, almost without exception. I have to be honest though, I actually find shopping and applying my rewards very difficult and confusing. It may be user error but I’ve wasn’t but been frustrated at the difficulty in redeeming my reward points and just received a repeat bundle but couldn’t add my free hand cream to the order. It seems inflexible and unintuitive- I am normally pretty capable but do appreciate this could just be me!”
Hi Mel, thank you for leaving this review, we're so glad you love the products! We're sorry for the difficulties you've experienced redeeming your rewards - it is thanks to comments, thoughts and feedback from you that we can keep improving the customer experience. We've got in touch directly to provide further assistance.
“I am so positively surprised! I was not having high hopes as for the past year nothing was helping with my dehydrated yet oily skin and this moisturiser just really works! And it is so great under makeup. Honest to god everyone, go and grab yourself one!”
“I have always found the ordering process easy and efficient I have subscribed to have flawless moisturiser delivered so I don't run out the flawless cleanser is very good leaves skin squeaky clean and I am able to use the Nighly Serum which is a revaluation as my skin is so reactive and sensitive...
I added to my routine once my skin settled down...I highly recommend Dr Sam's skincare.”
“Just reordered the Flawless Cleanser and it arrived quickly within a few days. It’s the only one I’ve found that doesn’t leave my skin dry after use.”