Dr Sam's Reviews

Name: Dr Sam's
Address: 308 Great Western Studios, 65 Alfred Road, London, City of Westminster
Rating: 4.67

4.7 Rating 2,214 Reviews

93 %

of reviewers recommend Dr Sam's

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583

Anonymous

Anonymous // 01/01/2019

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“Great products and really well explained benefits of each one and how to use it. Love that there is so much information to help you choose your routine.”

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Posted 8 months ago

“They made shopping very easy.”

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Posted 8 months ago

“Dr Sam’s suncream is a wonderful product, albeit pricey. During my last checkout I was unable to add my 2 samples to my cart. When I messaged a customer service representative she told me that “it was not possible “ to mail me out the samples (after my order had been placed). I find that hard to comprehend and am disappointed with the reply I received.”

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Posted 8 months ago

Thank you so much for your lovely feedback about Dr Sam’s sunscreen! We’re truly sorry for the hiccup with your checkout and any disappointment it may have caused. While we’re unable to send samples separately after an order is placed, we recommend giving your cart a little extra love next time to make sure all the goodies you want are included. Your feedback helps us grow, and we’re grateful for it. If there’s anything else we can do for you, please don’t hesitate to let us know. We’re here to help!

Posted 8 months ago

“I have used Dr Sam’s product for 4 months and the products are total game changer. I suffered really clogged, inflamed and reactive skin for the past 7 years and nothing helps until I use Dr Sam’s product. Thank you for bring back my confidence.”

Dr Sam's 5 star review on 31st August 2024

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Posted 8 months ago

“I’ve been using Dr Sam’s Flawless Cleanser for a while now, as it’s been gentle enough for my sensitive skin! I either do a double cleanse with it or use an oil cleanser first and then second cleanse with the flawless cleanser and my skin stays hydrated and glowy.”

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Posted 8 months ago

“I have started using intense moisturiser my skin is very sensitive and dry but this is working wonders no redness or flaking of my skin really plzed”

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Posted 8 months ago

“All good, the shipping could maybe be a bit faster, but overall happy with the experience.”

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Posted 8 months ago

“Amazing products, easy to use website as long with a guide for what products suit you and always well packaged”

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Posted 8 months ago

“Dr Sam’s intense moisturiser is so far the best one I have had to date. Zero irritation and breakouts from it”

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Posted 8 months ago

“Transformed my skin in weeks”

Dr Sam's 5 star review on 30th August 2024

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Posted 8 months ago

“I have found the information on Dr Sam's website and the quality of her products first class. The website is easy to navigate and the ordering process is quick and efficient.”

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Posted 8 months ago

“Amazing quality products but soo expensive:(( but really the only moisturiser that hasn’t broken me out and is actually helping my skin barrier i thoroughly screwed up”

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Posted 8 months ago

“I've been using Dr Sam's products for years. I have trust and confidence that the products deliver what they say. My skin is much improved, especially the rosacea and dryness that I had. I use the flawless cleanser, flawless moisturiser intense,daily suncream, brightly & nightly. I would definitely recommend and I have recommend to family, friends, even strangers I've met on holiday. I recommend the flawless sunscreen, best sunscreen I've used, by far! No stinging, applies really well, no white cast, it's amazing!”

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Posted 8 months ago

“Website is easy to navigate. Product information very informative. I’ve been using the Flawless Neutralising Gel for about two weeks now & have definitely noticed a difference even at the time of the month when spots are usually roaming free! I decided to try the cleanser too so am hoping the combination of the two will help further.”

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Posted 8 months ago

“The intense flawless cream is so lovely. Can’t wait to try more products from this range.”

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Posted 8 months ago

“The skincare is great always performs as it should and I have been using it since the first gel cleanser appeared so I am obviously happy with the products. As a shopping experience I have always found the website clunky and payment a hassle especially if you want to use loyalty points. It would be so much more appealing if the process was more streamlined and the website more user friendly.”

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Posted 8 months ago

Hi Jackie, We're delighted to hear you are pleased with the results from your products! Thank you also for your feedback about the website - it is thanks to comments and thoughts from you that we are able to keep improving our systems.

Posted 8 months ago

“Dr Sam’s website is my go to place now for all my skincare. The website is easy to use, and the product descriptions and how to use videos enable me to have the confidence to understand each product and how to apply them. I’ve had no irritation when using any of the products, including their Vitamin C and powerful Nightly Pro serums. I cannot usually tolerate Vitamin C on my skin but as Dr Sam is a highly regarded Dermatologist, her experience has allowed her to develop a Vitamin C serum that is suitable for sensitive skin or people who cannot usually tolerate topical Vitamin C. I would highly recommend you try Dr Sam’s website and products.”

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Posted 8 months ago

“I could definitely tell a difference, also cute packaging ☺️”

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Posted 8 months ago

“Absolutely love all products I’ve purchased from Dr Sam’s, and I appreciate the subscription possibility and the good customer service if any help is needed!”

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Posted 8 months ago

“Easy to navigate website with lots of information on the products and how to use them. I am new to dealing with sensitive skin and found the information on rosacea useful and am looking forward to my delivery.”

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Posted 8 months ago

Dr Sam's is rated 4.7 based on 2,214 reviews