Dri Now Reviews

Name: Dri Now
Address: 1 Telford Business Centre, Spring Hill, Telford, Shropshire
Rating: 4.89

4.9 Rating 1,576 Reviews

98 %

of reviewers recommend Dri Now

Company Reviews

Metrics

Info

4.9

Based on 1,576 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01952 303382

Email:

andy.smith@innovativefranchise.co.uk

Location:

1 Telford Business Centre,
Spring Hill,
Telford
Shropshire
TF1 3NA

Dri Now 5 star review on 22nd August 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“£95 FOR A CARPET THAT DONT LOOK LIKE ITS BEEN CLEANED ONLY HAD TO CLEAN AROUND 2 BEDS NOT EVEN THE WHOLE ROOM VERY DISSATISFIED WITH THE FINISH WONT USE AGAIN”

Helpful Report

(Dri-NOW Central Region) - Posted 2 weeks ago

“The team arraived 2 hours late with no applogy, then told me they couldn't wet clean because I was on the second floor and no lift, even though I told the company before making the booking. They said it would be 1.5 hrs but rang 30 mins later to say they were done. Left before I returned and the carpets looked no better. They received numerous emails demanding payment even though I wanted to speak to someone about the lack of professional service and a job they promised, couldn't reach anyone so paid and won't use or recommend them. There are better companie sto use who will provide the service you book.”

Helpful Report

(Dri-NOW Central Region) - Posted 3 months ago

“all seemed to ok till one of the mats dryed. I'll try and send you a picture”

Helpful Report

(Dri-NOW Central Region) - Posted 8 months ago

“So I received an email to review the recent carpet clean. I didn’t want to put on a negative review as negative reviews can affect small businesses but I do feel that feedback must be given so felt it more appropriate to message you 1st. However after messaging them, there offer was to come and do it again with a 20% discount! So the bedroom carpet looks better considering the age and the blood stains that were present. The hallway doesn't look any different. The main living room carpet initially looked better but once dried I couldn't really see a change apart from it looked like it had been hoovered. I cannot fault their customer service and the gentleman who attended was kind, courteous and committed to staying to ensure he completed the job. Following their visit, I used my own vax carpet cleaner and the dirty water that was extracted shocked me considering it had only been done a few hours earlier. Again I used my own vax cleaner the next day, to see the dirty water fading and again the following morning with my own vax showing dirty water but lots clearer: As a result of my own cleaning and using my own vax, my living room carpet is now looking significantly better than what this company achieved. The living room carpet is almost 2yrs old and was an expensive rich short pile carpet already with stain guard and the dirt in the carpet was mainly from dirt being brought in from the garden from people walking through and the dogs. I would have expected the clean in the living room to have been much better and to have achieved the results I eventually obtained. So my advice would be get a vax and do it yourself don’t waste your money on this service”

Helpful Report

(Dri-NOW Gloucester And Cheltenham) - Posted 10 months ago

“I noticed that some of the stains haven’t come out of the carpets. I was going to call and ask why this was.”

Helpful Report

(Dri-NOW Central Region) - Posted 1 year ago

“Carpets are clean but Mr Allen Morgan was very unpleasant person. He complained a lot and everyrhing seemed to be an issue for him. I explained there is no parking space here on booking and he complained about it then he complained how my carpets are very dirty(hence I ordered carpet cleaning service). Will not be using Dri-Now ever again.”

Helpful Report

(Dri-NOW Shropshire) - Posted 1 year ago

“Dissapointed unable to remove a stain and although they said they would move all furniture around, i found after they had left the bed had not been moved and carpet under not cleaned”

Helpful Report

(Dri-NOW Gloucester And Cheltenham) - Posted 1 year ago

“Disappointed. Supposed to be a carpet cleaning company. Expected better results. Marks that should have come out with proper cleaning, didn’t. The workman then resorted to a spray spot cleaner and a scrubbing brush. I wanted my carpet to look refreshed but it didn’t. Workman also was huffing and puffing taking equipment up and down stairs. He would have been done in 10 minutes if I hadn’t pointed out the obvious marks remaining. I won’t be using again or recommending.”

Helpful Report

(Dri-NOW Leicester) - Posted 3 years ago

“The operative was very pleasant and friendly, however, i was disappointed to see that having moved my bed which are on wheels in my bedroom ( which i did with my knee ) that under the bed had not been cleaned.”

Helpful Report

(Dri-NOW Gloucester And Cheltenham) - Posted 4 years ago

“Disappointed. Wouldn’t use the dry chem cleaning system again. Had carpets cleaned previously with the wet method, with much better results.”

Helpful Report

(Dri-NOW North East) - Posted 5 years ago

Dri Now is rated 4.9 based on 1,576 reviews