Doxzoo Online Printing Reviews

Name: Doxzoo Online Printing
Address: Doxzoo Ltd, Lincoln Road, Cressex Business Park, Doxzoo Ltd, Lincoln Road, Cressex Business Park, High Wycombe
Rating: 4.70

4.7 Rating 6,473 Reviews

94 %

of reviewers recommend Doxzoo Online Printing

Company Reviews

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4.7

Based on 6,473 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Email

About Doxzoo Online Printing:

Bring documents to life with Doxzoo - your online document printing service. We can print, bind & deliver your documents in as little as 1 day. Happy printing!

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Doxzoo Online Printing 5 star review on 4th March 2023

253

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order what you need, fast delivery and great quality. Will be using again.”

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Posted 7 years ago

“10/10 thesis printing. Quick delivery. Would use again.”

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Posted 7 years ago

“Very happy with my print!”

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Posted 7 years ago

“I found Doxzoo efficient and good quality plus online delivery”

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Posted 7 years ago

“Document exactly as requested.”

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Posted 7 years ago

“Disappointed, my order was printed short, and I only received 25% of what I ordered. Doxzoo would not reprint because I didn't notify them within 10 days. Poor customer services - Avoid!”

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Posted 7 years ago

Hi Graham, Thank you for your review and recent order. As advised on the phone this morning, our refund policy does state that we must be notified of issues within 10 days of receipt of the order. We also request photo evidence to help with our investigations and in some instances, that the goods are returned to us. As we were notified of the issue 1 month after the order was delivered, no photos were provided and the documents have been used, we are unable to reprint or refund as required. However as a gesture of goodwill, we did provide a discount code for use on a future order. For reference, our Help section does also state the following: "We recommend that all customers compare their documents with the order specification as soon as they are received. Please inspect the quality and count the quantity of documents to ensure it is as expected." Best wishes, Doxzoo Team

Posted 7 years ago

“Hi, unfortunately the book's binding has come loose at the spine and the format has changed since I uploaded it to your website so that now the chapter beginnings have been scrambled and do not all begin on a new page. Is there anyway you could fix this please?”

Doxzoo Online Printing 2 star review on 12th September 2018

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Posted 7 years ago

Hi Joshua, Thanks for your feedback and recent order. We are sorry to hear that the pages have come loose and the pagination is not as expected. Please contact us via Live Chat (shown in the bottom right hand corner of our website) with further details and we will arrange a reprint as required. Best wishes, Doxzoo Team

Posted 7 years ago

“Excellent quality product with very quick delivery. Would recommend”

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Posted 7 years ago

“Superb service! Easy to navigate the website, printing quality is second to none...won't go anywhere else for my printing needs”

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Posted 7 years ago

“Very impressed! Easy to use website and very quick delivery....I will will certainly be using you guys again”

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Posted 7 years ago

“Very good”

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Posted 7 years ago

“very quick and so easy to order will definitely be using again”

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Posted 7 years ago

“Always use Doxzoo. Precise, excellent service and always on time”

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Posted 7 years ago

“The service was affordable and easy to use. Only one star because my order was printed incorrectly and in black and white (rather than colour). The postal options were also expensive and slow.”

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Posted 7 years ago

Hi Claudia, Thank you for your review and recent order. We are sorry to hear that your order was not as expected. As per our 100% quality guarantee, we are happy to reprint the affected item for you if the spec received does not match what was ordered. Please contact us via Live Chat with details of the issue (which part was affected as well as a photo of the document received) and we will process this for you asap. Regarding delivery, we are pleased to offer free UK courier delivery for orders over £25. As well as providing a range of premium timed options. Our cheapest delivery method is Royal Mail, however we do advise against this for urgent orders. Best wishes, Doxzoo Team

Posted 7 years ago

“Quick turnaround and their ability to produce small quantities. Color isn't very well represented...maybe the printers need better colour calibration? But I needed a quick turnaround and 2 booklets printed, this will do.”

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Posted 7 years ago

Hi Ida, Thanks for your review and recent order. We are sorry to hear the colours were not as expected. Please send photos to us via Live Chat and we'll investigate further. Best wishes, Doxzoo Team

Posted 7 years ago

“Amazing service and very quick!”

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Posted 7 years ago

“Easy to use, everything is done online, useful wizard with lots of different options. Quick turnaround, reasonable prices, really no complaints, recommended.”

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Posted 7 years ago

“Good quality printing, easy service to use, will definitely be using again”

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Posted 7 years ago

“I printed a large number of pages so the result only barely fits in the binding - perhaps a warning would have been good. Nonetheless, quality print at a good price.”

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Posted 7 years ago

Hi Brendan, Thank you for your review and recent order. We are sorry to hear that the document does not fit as expected within the binding comb. Please send a photo of the document to us via Live Chat and we will check which comb size has been used. Best wishes, Doxzoo Team

Posted 7 years ago

“I have ordered from DoxZoo for years. Not sure what is going on here. I was told that my documents were sent by 1st class, Royal Mail. However, it's going on 2 weeks and I have not received my replacement order due to incorrect paperweight and or a new brand of paper [inconsistent with previous orders].”

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Posted 7 years ago

Hi Christie, Thank you for your continued custom. We are sorry that Royal Mail have failed to deliver on this occasion. Unfortunately Royal Mail delivery dates are estimated only and non-trackable. Following our message yesterday, have you checked with your neighbours and local RM delivery office? If there is no sign of the package, please contact us via Live Chat and we will reprint or refund as required. Best wishes, Doxzoo Team

Posted 7 years ago

Doxzoo Online Printing is rated 4.7 based on 6,473 reviews