Doxzoo Online Printing Reviews

Name: Doxzoo Online Printing
Address: Doxzoo Ltd, Lincoln Road, Cressex Business Park, Doxzoo Ltd, Lincoln Road, Cressex Business Park, High Wycombe
Rating: 4.70

4.7 Rating 6,472 Reviews

94 %

of reviewers recommend Doxzoo Online Printing

Company Reviews

Metrics

Info

4.7

Based on 6,472 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Doxzoo Online Printing:

Bring documents to life with Doxzoo - your online document printing service. We can print, bind & deliver your documents in as little as 1 day. Happy printing!

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Doxzoo Online Printing 5 star review on 4th March 2023

253

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything arrived damaged , soaking wet from the rain and huge misprinting error that is being blamed on me despite the face their document previewer is literally incorrect. In the docu previewer on drafts (ordered 4 to straighten out any issues) I added one blank page to the end of colouring books which everything being double sided equated to a blank page and the back cover inside and back to be white. So you’d think I’d added 4 not one… so I understood that the back cover was an automatic thing clearly since I only added one page. With this information in mind, I removed the blank page thinking it would still have a back cover. The document previewer even said page not cover. I have sent them all evidence of this and also 111 copies arrived in cardboard boxes soaking wet chucked about by the delivery company. Refusing to refund me and offered to reprint me the same MISPRINTED documents… false contact information and phone number provided on their boxes too. Will be contacting my bank for a chargeback and taking business else where. Guys don’t support this company. They have no phone number and I suspect they are actually overseas. Point blank refusing to give me my money back despite everything. 111 copies of booklets with 32 pages (only colour is the front cover) .. for £150 to arrive in such a state I am within my rights to have a full refund after everything they have done. I will be taking this as far as I can take it. Their responses aren’t making any sense and I’m not sure what to do. This is having a serious effect on my mental health and their customer service is the worst I have ever experienced from a company that’s supposedly within the Uk. I’m having to file a charge back through my bank”

Helpful Report

Posted 2 years ago

Hi Tony/Lara, Thank you for your review. We have taken a look into your order and live chat correspondence. Firstly, for this product we print in page count multiple of 4, this is reflected on the online previewer as well as there being a notice on the booklet page, previewer page and there is also a help article. We are sorry if this was missed however as an order to print service we will print as recieved/shown to you on the online previewer. Secondly, you have mentioned that the order is damaged due to the delivery. We have requested images to investigate further however you have not sent these through. Once received we would be happy to provide you with print credit to place a new order with a corrected page count (which is divisible by 4) to ensure you receive the look you are going for. We would not be able to arrange a reprint as it can only be of the original document as per our terms and conditions. If there is anything else we can help you with then please let us know. Best wishes, Doxzoo Team

Posted 2 years ago

“always prompt and efficient”

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Posted 2 years ago

“Great range of products, finishes, and delivery options - 10/10 recommend!”

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Posted 3 years ago

“Great quality documents, will use again”

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Posted 3 years ago

“Simply The Best Easy, quick, inexpensive and great quality that's what you get when you use Doxzoo. Couldn't be happier!”

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Posted 3 years ago

“quick and accurate service”

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Posted 3 years ago

“Printing is high quality - happy with the finish. Not folded very tightly (had to press the spine a little) but this might be just because I used a thicker paper.”

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Posted 3 years ago

“So pleased with the quality of my products, the speed it arrived at and how none of my products were damaged! Thank you!”

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Posted 3 years ago

“This is my first time using a book printing service and was glad I choose Doxzoo. The products came in time and were printed to a high standard. I could also tell that alot of care was taken to produce and package my order. Looking to order some more copies. Thanks Doxzoo.”

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Posted 3 years ago

“Now this is my preferred print and bind service”

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Posted 3 years ago

“Good quality”

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Posted 3 years ago

“Beautifully printed and bound, and delivered on time!”

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Posted 3 years ago

“Very efficient service”

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Posted 3 years ago

“Can’t recommend Doxzoo enough! The printing was fantastic quality and so much cheaper than quotes I’d received elsewhere.”

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Posted 3 years ago

“Excellent service from beginning to end. Quick response to my queries, good looking product and prompt delivery as promised.”

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Posted 3 years ago

“Absolutely perfect and great value”

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Posted 3 years ago

“Great quality product. Quick turn around. Thanks.”

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Posted 3 years ago

“Amazing quality and great customer service! Happy as always!”

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Posted 3 years ago

“The products had small defects. The printing quality wasn't what I expected. The soft cover quality was poor. The hardcover was wrapped poorly.”

Helpful Report

Posted 3 years ago

Hi Sherrie, Thanks for the message. We have checked and we're not able to find any communication from you regarding this order. We are keen to get this resolved for you. Please send us a message on live chat and the customer services team will look into this right away. Best wishes, The Doxzoo Team

Posted 3 years ago

“Really speedy!”

Helpful Report

Posted 3 years ago

Doxzoo Online Printing is rated 4.7 based on 6,472 reviews