Doxzoo Online Printing Reviews

Name: Doxzoo Online Printing
Address: Doxzoo Ltd, Lincoln Road, Cressex Business Park, Doxzoo Ltd, Lincoln Road, Cressex Business Park, High Wycombe
Rating: 4.70

4.7 Rating 6,509 Reviews

94 %

of reviewers recommend Doxzoo Online Printing

Company Reviews

Metrics

Info

4.7

Based on 6,509 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat

About Doxzoo Online Printing:

Bring documents to life with Doxzoo - your online document printing service. We can print, bind & deliver your documents in as little as 1 day. Happy printing!

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Doxzoo Online Printing 5 star review on 4th March 2023

253

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good customer relations. Helpful and efficient”

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Posted 9 years ago

“Very easy to use website, with quick service even over a bank holiday weekend.”

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Posted 9 years ago

“Really good! Easy to use and good professional product”

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Posted 9 years ago

“I found the service excellent and even for an old technophobe like me the website and submission of documents was easy. It was very good value, far cheaper and far less hassle than a site I previously used. Would recommend to anyone. Malcolm Gore.”

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Posted 9 years ago

“Though the website stated that I could expect my delivery in 1-2 working days it took nearly 6 and I consequently ended up not being able to use the product I bought. When asking for partial or full refund they referred to their Royal Mail blame 'disclaimer' and I was left with nothing.”

Helpful Report

Posted 9 years ago

Hi Erling, Thanks for your review and recent order. We are very sorry that Royal Mail have failed to deliver on your estimated delivery date. As explained via email, all Royal Mail delivery dates are estimated. The estimated nature of the Royal Mail delivery date is stated in several places on the website and throughout the order process. We have made this messaging as clear as possible to ensure customers make an informed decision about their delivery method. 1) On the delivery page during checkout - a large red message box states the following: Urgent deadline to meet? If you have an urgent deadline to meet, please choose a courier delivery option. Royal Mail 1st Class delivery is not recommended for urgent orders. Royal Mail delivery dates are estimated, not trackable and may be subject to local postal delays. 2) On the order summary page (prior to payment) 3) On the order confirmation email (after the order is placed) 4) On the despatch confirmation email (after the order was despatched) 5) On the FAQ page Royal Mail themselves do state that 93% of 1st Class items arrive the next delivery day, however some items take longer and are subject to local postal delays. Additionally, Royal Mail do not consider an item missing until 10 days have passed. As the goods have arrived as described and within an acceptable time frame for this delivery method, we are unable to provide a refund. On future orders, we recommend choosing courier delivery, as it provides a guaranteed delivery date, one hour delivery slot and full tracking throughout the process. Best wishes, Doxzoo Team

Posted 9 years ago

“I have used Doxzoo for printing binded course packs numerous times now as I find them very efficient, helpful and reliable. The printing it always to a high quality and has always been delivered on time to several locations across Europe.”

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Posted 9 years ago

“Good quality printing and collection option gives a chance to save on postage, which makes smaller orders practical.”

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Posted 9 years ago

“Great, professional and helpful staff. I'm very happy with my prints.”

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Posted 9 years ago

“I was very pleased with the quality of the printing, but unfortunately one of the prints was permanently creased at one edge because it had become trapped in the packaging. In this instance it did not matter as I was only exploring your service as a sample, but thought I should let you know. It will not put me off ordering from you in the future, as in all other respects I was very satisfied.”

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Posted 9 years ago

Hi Angela, Thank you for your review and recent order. We are sorry that a print was damaged. For future reference, we are always happy to replace damaged documents. Simply email a photo to sales@doxzoo.com along with an outline of the issue and your order ID. We hope to print for you again soon. Best wishes, Doxzoo Team

Posted 9 years ago

“Very swift service and the product was produced exactly how I'd envisioned it”

Doxzoo Online Printing 5 star review on 30th August 2017

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Posted 9 years ago

“The quality of the printing was fantastic, the turn-around time between ordering and arriving was quick. The packaging was of good quality (I'd mostly ordered loose pages) so everything arrived looking good. The prices were really reasonable.”

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Posted 9 years ago

“Excellent and Prompt Service. Would highly recommend this company.”

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Posted 9 years ago

“The customer services at Doxzoo is superb. The job done is up to my expectation and deliveries are always on time. This is my 3rd time coming back to print devotionals for Church use at Doxzoo.”

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Posted 9 years ago

“I printed a small book for my grand daughter and the result was very good and very prompt”

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Posted 9 years ago

“I cannot fault the level of service and in particular the incredibly responsive nature of their service. I would definitely recommend this site to others to use for extremely fast service at a very affordable price.”

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Posted 9 years ago

“Very quick service and a quality product at the end. Very happy with the process from start to finish. Will definitely use them again!!”

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Posted 9 years ago

“Excellent quality. Most helpful and delivery as stated if not better. I have had 2 books printed and am about ready for my third. Everything was perfect, just as requested. I searched for quite sometime for this type of service and can say there was nothing on offer that could match Doxzoo - price or quality. Thank you Doxzoo and all your staff.”

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Posted 9 years ago

“great quality, speedy delivery”

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Posted 9 years ago

“Excellent service. Went very smoothly. They were fast and efficient in dealing with my print request. Will use again.”

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Posted 9 years ago

“Im based in NYC and needed something printed on A5 paper. I couldnt find anyone locally to print it at a reasonable rate. Doxzoo did the job and got it to me within 4 business days. I am stunned!”

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Posted 9 years ago

Doxzoo Online Printing is rated 4.7 based on 6,509 reviews