Doxzoo Online Printing Reviews

Name: Doxzoo Online Printing
Address: Doxzoo Ltd, Lincoln Road, Cressex Business Park, Doxzoo Ltd, Lincoln Road, Cressex Business Park, High Wycombe
Rating: 4.70

4.7 Rating 6,472 Reviews

94 %

of reviewers recommend Doxzoo Online Printing

Company Reviews

Metrics

Info

4.7

Based on 6,472 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Doxzoo Online Printing:

Bring documents to life with Doxzoo - your online document printing service. We can print, bind & deliver your documents in as little as 1 day. Happy printing!

Visit Website

Write Your review

Tell us how Doxzoo Online Printing made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Doxzoo Online Printing 5 star review on 4th March 2023

253

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time using this service, easy to use website with clear instructions, and a live chat available for any enquiries . Overall i am very happy with the booklets, a smooth experience with no problems at all. Booklets were delivered on time given An excellent service, would definitely use again in future and recommend to others too Thank you”

Helpful Report

Posted 3 years ago

“easy to use website and ordering system; plenty of choice; good quality product at exceptionally good prices”

Helpful Report

Posted 3 years ago

“Absolutely great. Love it! Looks so professional. Arrived very promptly. Will definitely recommend.”

Helpful Report

Posted 3 years ago

“Great quality printing for a reasonable price. Good communication and fast postage.”

Helpful Report

Posted 3 years ago

“amazing quality”

Helpful Report

Posted 3 years ago

“I ordered 3 different items with different bindings on one order, and they arrived all together, faster than I expected. The first two were excellent. Better than I imagined. There was an issue with one item, but it was sorted immediately. I emailed them on Sunday, and got a response the same day! They immediately reprinted the item (and sent me extras). I am very happy with the service I received. I will be placing another order.”

Doxzoo Online Printing 5 star review on 5th October 2022

Helpful Report

Posted 3 years ago

“Brilliant service at such competitive prices . I always use DOXZOO now.”

Helpful Report

Posted 3 years ago

“Needed to print my daughters birthday party invites after our printer broke. There were plenty of options to choose from also many options for delivery. Turn around was quick and will use again.”

Helpful Report

Posted 3 years ago

“This was my first order and am positive it will not be my last. It is exactly what i wanted and even with a two day postal strike it still arrived on time! Well done Doxzoo - keep up the good work!!”

Helpful Report

Posted 3 years ago

“Very happy with my order. It arrived quickly too. Already recommended to friends.”

Doxzoo Online Printing 5 star review on 4th October 2022

Helpful Report

Posted 3 years ago

“Never had a problem with any print received from Doxzoo. The ordering process is easy even for a technophobe like me. Delivery options are great and quality excellent. Thanks from a very satisfied customer!”

Helpful Report

Posted 3 years ago

“Very inconsistent. Some orders perfect, some completely wrong. My last order has incorrect number of prints and some documents printed with pages in wrong order and and other strange mistakes. Would still use again because of the fair pricing but would expect a better quality checked product in future.”

Helpful Report

Posted 3 years ago

Hello and thank you for your review and sorry to hear that you are unhappy with our service. I can see a record of two issues you have reported. The first was our mistake and we immediately provided a reprint the same day as reported. On the second issue we did point out that the issue was down to your original artwork and this was clearly shown on the previewer. You mentioned that you had a disability and so were unable to use the previewer so we issued a refund as a gesture of good will

Posted 3 years ago

“Printed exactly as it looked in the preview. Arrived on the day predicted.”

Helpful Report

Posted 3 years ago

“Amazing service and products as always. If Doxzoo ran the whole country we'd be a lot better off!!!”

Doxzoo Online Printing 5 star review on 1st October 2022

Helpful Report

Posted 3 years ago

“Excellent quality and fast production and delivery.”

Helpful Report

Posted 3 years ago

“Quick, Easy, painless uploading and printing service. Was cautious but shouldn't have been. Uploaded, and waited and I was not dissapointed when my product arrived! Would recommend and I will be using again.”

Helpful Report

Posted 3 years ago

“Ordered some scripts to include comb binding. Arrived with me very promptly and the standard of the job was excellent. Will be using Doxzoo again.”

Helpful Report

Posted 3 years ago

“I've been using DoxZoo since 2019 for one of my small businesses and freelance design work. I've always been happy with my orders minus a couple which have had alignment problems, but Doxzoo has always been quick to fix. I recently placed an order for tracked 24, I received an email saying there was a technical issue and the order would be dispatched asap. Which is fine, these things happen. The order came 1 week late, mostly damaged, unaligned and in the wrong finish. Reached out via live chat (which took over an hour) and they were happy to fix (great). 4 days later no sign of the re-print, reached out again to be told another technical issue. So coming up on nearly 2 weeks since my order was placed and I'm still waiting. So frustrating as the print quality is great but I'm now nervous to place large orders as I don't have the time or patience to go through 100 plus every cards every time I order to make sure it is correct. That's the full point in having someone within the business to sign off on orders. Now on the lookout for another supplier as I'm beyond annoyed.”

Helpful Report

Posted 3 years ago

Hi Savannah, Thank you for your review. We do very much apologise for the issues you have received. We are looking into the technical problems with our production team for the delayed dispatch as well investigating the lateness of your reprint. The reprint has now re-dispatched and should be with you very soon if not already. Unfortunately Royal Mail have been striking recently and as a result their service is a lot slower and is running with delays. We do have notices about this on site and so always recommend using DPD for deliveries that are urgent. In light of this, we once again apologise and if you have any further concerns then please contact us via live chat. Best wishes, Doxzoo Team

Posted 3 years ago

“Be aware the use of DPD as a delivery partner is likely not to be appropriate for biz customers Attempts for delivery on weekends (when property not attended) will lead to parcels being returned Without notification of this fact by Doxzoo”

Helpful Report

Posted 3 years ago

Hello, I am sorry that DPD failed to deliver the parcel on time. It seems according to DPD that the rural nature of the address caused some issues and they had difficulty finding the address. We liaised with DPD and they have apologised and we also upgraded your delivery to a pre12. Great news that it arrived finally. Apologies for the delay

Posted 3 years ago

“Delighted with the quality of the A3 posters I ordered. Thank you also for the well packaged speedy delivery.”

Helpful Report

Posted 3 years ago

Doxzoo Online Printing is rated 4.7 based on 6,472 reviews