Disk Doctor Labs Limited Reviews

Name: Disk Doctor Labs Limited
Address: Disk Doctors Data Recovery, 76 Watling Street, London, London
Rating: 4.89

4.9 Rating 217 Reviews

100 %

of reviewers recommend Disk Doctor Labs Limited

4.9

Based on 217 reviews

Customer Service
Communication Channels	Email, Telephone

About Disk Doctor Labs Limited:

We recover data from damaged storage devices including hard drives, USB hard drives, RAID servers, MAC, LaCie, Western Digital, Seagate drives, etc. We have also published dozens of data recovery software.

Visit Website

Phone:

02030 869 512

Email:

csuk@diskdoctors.com

Location:

Disk Doctors Data Recovery,
76 Watling Street,
London
London
EC4M 9BJ

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Disk Doctor Labs Limited 5 star review on 23rd April 2018

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Disk Doctors were amazing and saved my work on 3 of my hard drives that other disc repair businesses had said could not be saved. I highly recommend them. Kate Garner”

Disk Doctor Labs Limited 5 star review on 19th May 2016

Helpful Report

Posted 10 years ago

Thank you for the review, please remember to back up your data regularly.

Posted 10 years ago

“Great, price, service and recovery time. What more could I ask for?”

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Posted 10 years ago

Thank you, pleased to know that you are happy with our services.

Posted 10 years ago

“I was not impressed with the service as things where not communicated properly resulting in me having to pay £400 for nothing and they ruined my disk so I was not able to ever get my data when I went to another company”

Helpful Report

Posted 10 years ago

I have gone through your details, your review does not reflect the actual case. You brought in a damage laptop hard drive for which we sent you a no obligation quote for the recovery of data for £499 + VAT which was approved/agreed by you in your email to us (we have record of this email), Based on your approval, we started the recovery work on the drive. The data was successfully recovered and file list was sent to you by email, we waited to hear back from you but there was no response until the 11th day following our inquiry in which you stated that you are unable to arrange the payment and does not want the data. You were explained that you have already approved the quote, and we carried out the recovery work based on your approval, and if you declined after approval you will have to pay 50% of the approved quote so we can cover the cost incurred in recovering your data (our terms and conditions in quotation are clear on this). Basically you abandoned the job after approval, and you paid £250 not £400 following which we closed the case. Our quotation was also sent to you by email and was very clear of the charge which you agreed. Your drive was damage and was exactly in the same condition. The drive has to be taken to a data recovery specialist for the data to be recovered. We believe this review is totally unfair and does not represent actual situation.

Posted 10 years ago

“Very quick and helpful, would use them again, but hopefully I dont need that.”

Helpful Report

Posted 10 years ago

Thank you, please remember to back up your data regularly. We are happy to assist you if you need any help in the future.

Posted 10 years ago

“I used Disk Doctors Data Recovery service in the past month and I was very satisfied with their service. They indeed retrieved the data from my damaged disk in a quick and efficient way. I would definitely recommend them.”

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Posted 10 years ago

Thank you for the review.

Posted 10 years ago

“Extremely helpful. Lap top now up and running”

Helpful Report

Posted 10 years ago

Thank you for the review, we are pleased to hear that your laptop is up and running. We are always happy to assist you if you require any help.

Posted 10 years ago

“Extremely pleased with my experience from Disk Doctors. A very fast and efficient turn around, friendly customer service and the recovery of some important data leaves me a very happy customer. I couldn't recommend this service more highly!”

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Posted 10 years ago

Thank you for your review.

Posted 10 years ago

“these guys are great”

Helpful Report

Posted 10 years ago

Thank you

Posted 10 years ago

“Fast and Efficient service! I would recommend highly.”

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Posted 10 years ago

Thank you

Posted 10 years ago

“really helpful - thank you”

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Posted 10 years ago

“EXCELLENT service!!! I can't recommend Disk Doctors enough. Answered my queries with speed and were incredibly professional at all times. Salvaged all of the data I required. Please use Disk Doctors :)”

Helpful Report

Posted 10 years ago

Thank you for the review.

Posted 10 years ago

“i went to disk doctors with my partner's hard with his entire career on it. they were quick, knowledgable and explained the process to me, within 3 days i had everything back on a new hard drive (i provided), i would definitely recommend. they keep a back up of your files for 30 days too so if any goes wrong with my new drive, i can just give them a call!”

Helpful Report

Posted 10 years ago

Thank you Chaim. one correction, we keep backup of the data for 7 days not the 30 days. We are always there to help you if you need any further help.

Posted 10 years ago

“The service from Disk Doctors was prompt and informative”

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Posted 10 years ago

Thank you for your feedback, so pleased to know that you are happy with our services. Call us if there is anything we can help you with.

Posted 10 years ago

“Excellent service as always. Quick turn around.”

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Posted 10 years ago

Thank you for your review.

Posted 10 years ago

“I have been using Disk Doctor for more than 9 years and they never failed. fantastic service”

Helpful Report

Posted 10 years ago

Thank you for your feedback, pleased to know that you are happy with our services. Call us if there is anything we can help you with.

Posted 10 years ago

“Staff went out of their way to help me with recovering my data. Unfortunately, the data was damaged beyond repair (not their fault) and they provided me with a full refund. Great customer service.”

Helpful Report

Posted 10 years ago

Thank you for your positive review, unfortunately your hard drive was in too bad condition. Remember to back up your data regularly to avoid similar issues.

Posted 10 years ago

“Excellent Service. Very knowledgeable technicians. They successfully restored over 1TB of data from a failed NAS. True lifesavers. Can easily recommend.”

Disk Doctor Labs Limited 5 star review on 4th May 2016

Helpful Report

Posted 10 years ago

Thank you for your review, pleased to know that you are happy with our services. Call us if there is anything we can help you with.

Posted 10 years ago

Disk Doctor Labs Limited is rated 4.9 based on 217 reviews