Disk Doctor Labs Limited Reviews

Name: Disk Doctor Labs Limited
Address: 49, Queen Victoria Street, Albert Buildings, London, London
Rating: 4.88

4.9 Rating 175 Reviews

99 %

of reviewers recommend Disk Doctor Labs Limited

4.9

Based on 175 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

About Disk Doctor Labs Limited:

We recover data from damage storage devices including hard drives, USB drives, raid servers etc. We have also published dozens of data recovery software.

Visit Website

Phone:

02030 869 512

Email:

csuk@diskdoctors.com

Location:

49, Queen Victoria Street, Albert Buildings,
London
London
EC4N 4SA

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Disk Doctor Labs Limited 5 star review on 23rd April 2018

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I thought I was done. YEARS of social media content, GONE. I was about to hold a funeral for my hard drive, tiny casket and all but then Disk Doctors pulled off a miracle and recovered EVERYTHING! THANK YOU! Trust me, if your hard drive ever decides to take an early retirement go to Disk Doctors (aka lifesavers).”

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Posted 2 months ago

Dear Mona-Lisa,Thank you so much for your incredible 5-star rating of Disk Doctor Labs Limited! We truly appreciate your kind words and are thrilled to hear about your positive experience with our services. We are overjoyed to have been able to assist you in recovering your precious data. It was our honor to be able to pull off a miracle and retrieve everything for you. Our team at Disk Doctors strives to provide exceptional services, and we are delighted that we could be there for you during this crucial time. Once again, we extend our heartfelt gratitude for entrusting us with your data recovery needs. Should you ever require our services in the future, please don't hesitate to reach out. We are always here to help! Warm regards, Shakeel Ahmad Disk Doctor Labs Limited

Posted 2 months ago

“Kind, supportive and efficient service. Really help me a lot.”

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Posted 6 days ago

“Visited the office space in the city at 49 Albert Buildings. Turned up with an external hard drive that had bent and broken at the cable entry point. Incredibly helpful, explained the issue and was able to fix the hard drive there and then within 15-20minutes with a new component. We then checked the hard drive itself together and I left with all my data and a working hard drive. I would definitely call upon again if I ever had a problem. Super informative and incredibly helpful and kind. Thank you very much for saving all my work, as I didn't have it backed up anywhere else! :)”

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Posted 2 weeks ago

Thank you so much for your fantastic 5-star review of Disk Doctors Data Recovery! We are delighted to hear about your positive experience in our office and that we were able to assist you with your external hard drive. Our team takes pride in being informative and helpful, so it’s wonderful to know that we could resolve the issue quickly and recover all your important data. We understand how critical it is to keep your work safe, and we're so glad we could help you avoid any data loss. Should you ever need our services again, please don't hesitate to get in touch. We’re always here and happy to assist!

Posted 2 weeks ago

“we were so satisfied with the service. Ahmad was very patient, kind and professional. The process went smoothly and i highly recommend their services if you have any problems with lost files/data.”

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Posted 1 month ago

“Fantastic service from some very talented individuals.”

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Posted 2 months ago

“Quick response and fast recovery!! Shakeel is so helpful and answers all of your questions. Managed to get all my data back!! Super happy:)”

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Posted 2 months ago

Thank you so much for your kind words! We’re thrilled to hear that Shakeel was able to assist you promptly and effectively. Recovering your data is our top priority, and we’re glad to know you’re super happy with the service. If you have any more questions or need further assistance, don’t hesitate to reach out. 😊

Posted 2 months ago

“I had a 2TB hard drive that was damaged and I hadn't been been able to see the data, much less access it, for over a year. I had used Disk Doctor Labs a few years before, when they were based in Old Street, and they'd done a great job at a very reasonable price, so I tracked them down to the new location near Bank. They diagnosed the disk for free in just a couple of days, and three days later had recovered all the data - 1.6TB in total - with only around 10% of lost data due to it being corrupted in the drive and the damage to the drive. The price was very reasonable, cheaper than than the two other companies I asked for quotes, and they were very easy to deal with, very honest and straight, with excellent communication. If you have data on failed or damaged drives, check these guys out, they're awesome.”

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Posted 3 months ago

“The service provided by this company is excellent. Shakeel was so helpful and kept me informed throughout.”

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Posted 5 months ago

Dear Susan, Thank you so much for your wonderful 5-star rating of Disk Doctor Labs Limited! We greatly appreciate your support and are thrilled to hear that you had a positive experience with our service. Keeping our customers informed throughout the process is one of our top priorities, and we are glad to hear that we met your expectations. Thank you once again for your kind words and for choosing Disk Doctor Labs Limited. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We are always here to help!

Posted 5 months ago

“I had an external hard drive that had malfunctioned, and the team were able to successfully restore all my date. The service was friendly and efficient at all times. A+++”

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Posted 5 months ago

Dear Mark, Thank you so much for your fantastic 5-star rating of Disk Doctor Labs Limited! We truly appreciate your kind words and are thrilled to hear about your positive experience with our team. We are committed to providing top-notch service and ensuring that every customer's data recovery needs are met efficiently and effectively. Your satisfaction is our priority, and we are overjoyed that we were able to restore all your data and provide a friendly experience throughout. Thank you once again for sharing your wonderful feedback. If you ever require our services in the future or have any questions, please don't hesitate to reach out. We're here to help! Best regards, Shakeel Disk Doctor Labs Limited

Posted 5 months ago

“My external hard drive suddenly was not being recognised by my pc. On it was the key financial data from three charities I administer and some personal information so my panic levels were quite high about getting the data back. I live in London and Disk Doctors are based in London just two short train rides away, extremely close to Mansion House tube, so it was good to be able to visit with the failed disk to discuss the issues with Shakeel as well as drop it off. I prefer to be able to talk to someone in person at times like this. I discovered that Shakeel is a very approachable and patient man and - as it transpired - a very professional computer engineer. He kept me informed on progress with identifying the data with a 'site map' of the data for me to verify beforehand, which was reassuring, and then went on to complete the successful extraction much quicker than the scheduled option, for which I was most grateful. When I went to his lab at Disk Doctors to transfer the data to a hard drive which I supplied, Shakeel estimated that it would be about 2-3 hours to complete, so I could wait around or return home and come next day. When I opted to wait around Shakeel then pointed out some interesting parts of London in that area (his lab is close to St Paul's Cathedral) that I might visit while he made the transfer. In the event, it was a quicker extraction than we had both first thought and Shakeel kept me informed on progress while I browsed the local shops, the cathedral, and rested in a little park nearby. Shakeel rang me to confirm that he had made a successful extraction, to my utmost relief, and when I returned to collect my data, he also told me about the changes in that area of London, which he had witnessed, while we sorted the paperwork. One added bonus is that Disk Doctors retains a copy of your data for a further seven days, so if you spot anything is amiss you have back up available. He also showed me how this could be done online, if required, which would be convenient for those living outside the capital. All in all, it has been a pleasure to have Shakeel's reassuring and professional approach to an anxiety ridden situation. This is worth paying for, in my opinion. It's hard to know what a fair price is for this kind of process but I don't think Disk Doctors' prices are above the industry average, as far as I can tell. It certainly seemed a fair deal to me from a person who struck me as very honest and straightforward - how rare is that, these days? Shakeel went the extra mile for me, so I have no hesitation in highly recommending Disk Doctors, like many other people on this review thread. Thank you for the service you provide.”

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Posted 5 months ago

“Really excellent service. I had a SD card with 2000 photos or so from a very recent holiday which was not being read in the camera or Mac when I wanted to download them. The camera said to format the card but luckily I knew not to do that. I found Disk Doctor via web searches and contacted Shakeel on a Saturday - he replied the same day and I took the card in the next week. Shakeel was able to recover all the photos and videos within a day. It was a logical corruption issue. The cost was very reasonable and well worth it for not losing all those memories. I hope I never have an issue like this again but will definitely go to Disk Doctors again if I do.”

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Posted 6 months ago

“Looks like they got everything. Little on the pricey side but you pay for the peace of mind. Great, thorough job at restoring data to my corrupted SSD. Thanks for saving our project!”

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Posted 6 months ago

Dear Evan, Thank you so much for taking the time to leave us a fantastic 5-star rating for Disk Doctor Data Recovery We truly appreciate your kind words and are thrilled to hear that we were able to meet your expectations. We're glad to know that our team was able to successfully restore the data on your corrupted SSD. We understand that our services may be a little on the pricey side, but we firmly believe that you pay for the peace of mind and quality we provide. Your satisfaction and the successful completion of your project are our top priorities. Once again, thank you for entrusting us with your data recovery needs. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again! Warm regards, Shakeel Disk Doctor Labs Limited

Posted 6 months ago

“Fantastic service, I thought our life memories were lost but Disk Doctor recovered them all, thank you!”

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Posted 7 months ago

Thank you so much, Toby, for your incredible 5-star rating and kind words about Disk Doctor Data Recovery. We truly appreciate your support and are thrilled to hear that our service was able to recover all of your precious life memories. It means the world to us knowing that we could assist you in such a meaningful way. Thank you again for choosing us, and if you ever need our services in the future, please don't hesitate to reach out.

Posted 7 months ago

“I contacted Disk Doctor Lab for assistance in retrieving crucial dashcam footage required for my insurance claim. Despite the footage being deleted by my car, Shakeel managed to recover it from all camera angles within just a couple of days. He patiently walked me through each step of the process and assured me that he would exhaust all efforts to retrieve the lost footage. I highly recommend Disk Doctor Labs for all your data recovery needs.”

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Posted 7 months ago

Thank you for the 5-star review.

Posted 7 months ago

“Good customer service, clear, patient and professional. And the best part, retrieved my data from damaged hard disk. Worth any price!”

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Posted 9 months ago

“I am so grateful to Shakeel at Disk Doctors. Shakeel recovered data on two hard drives for me last year, and just this week, when I suffered a failure of another hard drive, I felt so relieved to know who to go to for help. I appreciate that, as had been the case last year, Shakeel has been able to restore my data from his Mansion House office, without needing to post my hard drive to a lab elsewhere, and in this way, he eliminated the risk of my drive becoming lost or damaged in the post. It has also made a massive difference to me, that Shakeel has been available to meet at his Mansion House office, during a time when so many businesses will only communicate by phone or email. The reason why this makes such a big difference to me, is because I have suffered from anxiety for a number of years, and this often affects my ability to use email and phone communication, and whilst I hope to make progress and finally overcome this longstanding issue in the near future, the fact that I have been able to see Shakeel in person, and the fact that he has always shown patience and understanding regarding my communication issues, has been in fact, what has made it at all possible for me to receive his help with data recovery. Shakeel is diligent, paying attention to detail, and not only has the technical expertise to restore data, but he is someone who genuinely wants to help his customers. Every time he has recovered data for me, he has explained what has happened to the data, and how he has restored it, and every time I have seen him, he has also offered me advice on methods of better protecting my data including: how to more safely transport my hard drives, how to ensure safe hard drive ejection, how to better manage the backing up of my data via particular hardware or cloud options, and how to even attempt to recover data myself before coming in to see him. By trying to educate me in these ways he is potentially reducing my need for his services in the future, and in this way, he proves that he is more than just ethical in how he runs his business, but he is someone who is an uncommonly good human being. On my latest visit to Disk Doctors, Shakeel even gently encouraged me to overcome some of my anxiety issues regarding communication, and he knew how to do this in a way that was not patronising, but that was sensitive and respectful. He is someone who seems like he has a lot wisdom about life outside of data recovery, and I appreciate that he has cared enough to try to impart some of this wisdom over the hard drive drop off and collection appointments I have had with him. When I was panicking about this week's hard drive failure, amidst so many other things that have been worrying me in my life lately, I was so relieved to find Shakeel, still based at the Mansion House office, still able to help me. I hope that going forwards, I will do better to apply the advice Shakeel has given me to protect my data, so I don't show up at his door panicking about hard drive failures so often! I owe Shakeel so much, not just for having restored my data, but for having shown me patience and compassion when I have been stressed about so many other things in my life at the times when I have seen him. The data Shakeel helped restore is so important to me. In recent years I have endured some financial hardship as a result of my anxiety and other health issues, and my wish is to eventually support myself through music production, and music video creation, and the data Shakeel has recovered has been, for the most part, these music projects, that I am completely depending on, in order to build a future for myself. If I get anywhere with my music, I will not forget that I owe Shakeel for having made that possible. Thank you so much Shakeel. Your work makes a real difference to people’s lives. I hope I can make half the difference to someone’s life that you have made to mine through your technical expertise and customer care at Disk Doctors.”

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Posted 1 year ago

“A second fantastic job from Shakeel. Shakeel and the team always manage do the impossible and perform very high quality dada recovery on wrecked discs. he recovered important memories for me like my graduation and my boyfriends videos. The data was sent via wetransfer and screenshot so u could check it's recovered before you pay. Incredibly grateful AGAIN thank you Shakeel, absolutely recommended!”

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Posted 1 year ago

“Disk Doctor is comprehensive and outstanding service for disc recovery. Shakeel worked miracles to resolve what was a seemingly impossible task to recover data from a reformatted external hard drive. In what appeared to be a bleak data situation, I contacted several recovery specialists to gauge my prospects of success. Where other services charged a considerable fee simply to look at the device, or wrote off any chance of success straight away, DDL offered this service free of charge before giving a transparent rating of success for recovery. Fast, courteous and communicative at every stage, it was a massive relief to resolve the situation and I'm incredibly grateful. Nothing short of a fantastic experience, and where I hope I'll never need to do it again, I know where I'll be going if I do!”

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Posted 1 year ago

Thank you so much for your 5-star rating of Disk Doctor Labs Limited! We are so glad you had an amazing experience with us. The drive was not just reformatted but also had considerable new data written to it, this caused overwirtting and made the issue complex. Fortunately the overwitting happened where non critical data was present. Our goal with our comprehensive and outstanding disk recovery service is to leave our customers completely satisfied with the results. We are glad we were able to make a seemingly impossible data recovery task possible. We pride ourselves on offering transparent and honest evaluations, free of charge, and providing fast and friendly customer service every step of the way. We are so grateful for your kind words and are glad to have been able to provide you with an excellent experience. Thank you again!

Posted 1 year ago

“they did an incredible job recovering my graduation dvd, sent me screenshots before payment to prove it. the guy on the phone was very knowledgeable and got back to me quickly. am using again. PRobably among the best of this type of service in the world.”

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Posted 1 year ago

“Recently used Disk Doctors after losing over 100GB of .mxf files. The files were recovered quickly, efficiently and a first class service was provided. Would highly recommend for any Data Loss.”

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Posted 1 year ago

Disk Doctor Labs Limited is rated 4.9 based on 175 reviews