Dip Slides Reviews

Name: Dip Slides
Rating: 4.91

4.9 Rating 489 Reviews

99 %

of reviewers recommend Dip Slides

4.9

Based on 489 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Dip Slides:

Your destination for high quality dip slides (manufactured in the UK). We only sell dip slides and dipslide incubators, allowing us to specialise in providing you with quality products you can rely on. We offer discounts on volume orders and can ship worldwide with rapid delivery times

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Dip Slides 5 star review on 20th June 2020

Jurate G

Dip Slides 5 star review on 2nd June 2020

Sarah B

Anonymous

Anonymous // 01/01/2019

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“Reasonable prices, super fast shipping, very good product. About to re-order!”

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Posted 6 years ago

“excellent service”

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Posted 6 years ago

“Very good service, the slides provide the results i was looking for, so will be purchasing more in near future”

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Posted 6 years ago

“My package was damaged. Shipping took 3 weeks. Otherwise nothing special.”

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Posted 6 years ago

Hello Reinis, Thank you for your feedback. I'm sorry to hear your package was damaged during transit. As you have not contacted us before writing this review, I'm assuming the items inside the package were undamaged and it was the outer packaging box that was damaged by the courier UPS? Please note, as stated during the checkout, all items must be paid for before any order is shipped. As such, any bank transfer orders are only dispatched upon clearance of the transfer. Regarding the shipping time, I have reviewed this order and I can confirm the items left our warehouse on the 6/6/2018 and were delivered within 6 days on the 12/06/2018. Reviewing this order further, I can see the items were shipped to your location as soon as the payment was cleared and the total time from point of order to signed delivery was 13 days (9 working days). Unfortunately, there would be no other way for us to get this item to you quicker due to the distance between our warehouse and your location. We always try our best to get orders to customers overseas as quickly as possible but in this instance it looks like we were let down by our courier UPS which we apologise for and will speak to our contact with UPS to express our disatisfaction regarding the handling of your package during transit. Thank you for letting us know regarding your delivered package condition and we apologise for any inconvenience caused. Kind Regards, Elaine Dip-slides.com

Posted 6 years ago

“excellent service”

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Posted 6 years ago

“very helpfull and knowledgeable”

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Posted 6 years ago

“Very helpful chat facility”

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Posted 6 years ago

“Arrived very quickly. Easy to use.”

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Posted 6 years ago

“Very quick deliver Happy with the product”

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Posted 6 years ago

“Easy to use and clear instructions.”

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Posted 6 years ago

“very efficient service”

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Posted 6 years ago

“Would like faster delivery. It took three weeks.”

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Posted 6 years ago

Hello, Thank you for your feedback. We value all feedback (good or bad) and I am sorry to hear you were unhappy with your order. Reviewing your order we can see that you ordered a dipslide that is a special dipslide which is made to order (as such, it is not possible for us to provide a next day delivery on this item). We do state on the product information on our website: "Please note that delivery of these slides can take up to 5 weeks as these slides are usually manufactured to order to ensure maximum shelf life." This is also re-stated under: "Important information. To ensure that we can offer our customers maximum shelf life, these slides are manufactured to order and as a result, delivery can be up to 5 weeks." Looking further into this for you, I can see that our team worked hard to get this product out quickly for you and the item was shipped from us in 2 weeks which was quicker than estimated. However, I have passed your comments onto our team to see if we can make this information any clearer and look at what other options we can provide. We will also review the sales volume of this item and if possible look at adding it to a monthly production run (which would eliminate the dispatch delay). Again, thank you for your feedback and please contact us if you have any further questions / comments. Kind Regards, Elaine Hughes Dip-slides.com

Posted 6 years ago

“Easy to order, very fast delivery - a damaged box due to the carrier was dealt with quickly and with genuine concern. Faultless -well done!”

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Posted 6 years ago

“Quick and efficient service”

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Posted 7 years ago

“Quick delivery !”

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Posted 7 years ago

“Great service. Very quick delivery to Australia.”

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Posted 7 years ago

“By completing the transaction in a professional and courteous manner”

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Posted 7 years ago

“Did the right test for the right price”

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Posted 7 years ago

“Good product and quick delivery”

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Posted 7 years ago

“very fast delivery”

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Posted 7 years ago

Dip Slides is rated 4.9 based on 489 reviews