DipSlides Reviews

4.73 Rating 81 Reviews
94% of reviewers recommend DipSlides

About DipSlides: Your destination for high quality dip slides (manufactured in the UK). We only sell dip slides and dipslide incubators, allowing us to specialise in providing you with quality products you can rely on. We offer discounts on volume orders and can ship worldwide with rapid delivery times

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
Courier
delivery methods
Next Day
average delivery time
100%
on-time delivery
Customer Service
Email
communication channels
"superb we site informative and easy to access. Order fulfilled very quickly and will be happy to use this company again and again thankyou"
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"The product was received in less than a week and I'm located in the US (New York City), all items arrived in good condition."
"Delivery was on time, item is listed as auto calibrating but you are actually required to purchase the solution to enable you to do this. This could be made clearer on the website."
"Excellent service. Order easy to place on line, good feedback as to its progress and very speedy delivery - what's not to like. Will definitely use again."
"The delivery of the items is on time and we are very satisfied."
"Very prompt delivery. Easy to use online ordering system & website. Products delivered matched my order exactly. First class service. Will be using again in the near future."
"Excellent service. Great product."
"great product - delivered next day."
"ARRIVED VERY QUICKLY, WILL ORDER AGAIN WHEN NEEDED."
"on time in full can't ask for any more."
"Great quality products, delivered quickly and an easy to navigate website which is clear and informative - perfect for a non-scientist like me!"
"We ordered what we required via the Dip-Slides website which was very easy to use and so it made it easy to find the product that we required. The items arrived swiftly by courier, so overall we are delighted with the service that we received."
"Nice products, fast delivery, good service and support online! However, packaging is inadequate. I think packages sent abroad need more protective material. Dipslide boxes looked like they were mishandled."
Hello Frank,

Thank you for your feedback.

I'm sorry to hear your package was damaged during transit. As I am unable to locate any e-mails from you on our system, I am assuming that the products inside the boxes were undamaged? If not, please let us know so we can rectify this issue for you.

Whilst we do use environmental friendly packing chips and apply 'fragile' tape to all orders, we are unable to control how carefully the packages are handled by the courier services during transit.

That said, I have passed your comments onto management who are looking to see if we can improve the strength of our postal boxes for overseas orders (e.g. by using card corner inserts).

Thank you for taking the time to write a review.

Kind Regards,
Elaine Russell
DIp-slides.com
"Our slides arrived earlier than expected and in perfect condition. Your product helps us meet a sampling requirement with ease."
"The delivery was very quick."
"Very good instructions, easy to read and assess results."
"Excellent service, delivered on time within a couple of days from ordering. Good quality product."
DipSlides is rated 4.73 based on 81 reviews

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Alice, Customer Support