Dexam Reviews

Name: Dexam
Rating: 4.83

4.8 Rating 1,136 Reviews

96 %

of reviewers recommend Dexam

4.8

Based on 1,136 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Email:

cs@dexam.co.uk

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Dexam 5 star review on 10th January 2018

Lena F

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The non stick Frying Pan is already in use and is a great improvement on our out dated Le Creuset which now been binned. Your delivery was only the day after we placed our order. That has to be special. Thank you very much. Charles Richardson”

Helpful Report

Posted 11 months ago

Hi Charles Thank you so much for taking the time to leave a positive review it is appreciated, we are happy to hear you were happy with the product and service received, We hope to see you shopping online at Dexam again in the future, Many Thanks CS Team

Posted 11 months ago

“Product in stock, was expecting to wait a week delivery was 2 days later which also included a bank holiday weekend. Only knew of the brand from seeing the coffee pot in a local restaurant and loving it and wanting it for my home too.”

Helpful Report

Posted 11 months ago

Hi Danielle Thanks you so much for the positive review, we are pleased to read you are happy with the service and product received, We hope to see you shopping online at Dexam again in the future. Thank you Again CS Team

Posted 11 months ago

“Great quality and service as always!”

Helpful Report

Posted 1 year ago

Hi Jan Thank you for taking the time to leave a review of your experience when shopping online at Dexam. We are pleased to read that you were satisfied with your order and that the delivery was fast and efficient, thank you again for the great feedback Many Thanks CS Team

Posted 1 year ago

“good quality product. Delivered on time and in good condition. I am very pleased”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave a review of your experience when shopping online at Dexam. We are happy to read that you were satisfied with your order and the delivery , We hope to see you shopping online at Dexam again in the future. Many Thanks CS Team

Posted 1 year ago

“Quick delivery, helpful customer service, and brilliant products.”

Helpful Report

Posted 1 year ago

Hi James Thank you so much for taking the time to leave a positive review it is appreciated, we are happy to hear you were happy with the product and service received, We hope to see you shopping online at Dexam again in the future Many Thanks CS Team

Posted 1 year ago

“Good quality, wide range, quick delivery.”

Helpful Report

Posted 1 year ago

Hi Thank you for taking the time to leave a review of your experience when shopping online at Dexam. It is really pleasing to read you are happy with the range of product we have available and you were happy with your order and the delivery. We hope to see you shopping online at Dexam again in the future. Many Thanks CS Team

Posted 1 year ago

“Excellent product and service”

Helpful Report

Posted 1 year ago

Hi Thanks you so much for the positive review, We are pleased to read that you were satisfied with your order and the delivery, We hope to see you shopping online at Dexam again in the future. Many Thanks CS Team

Posted 1 year ago

“Super fast delivery of a super product!”

Helpful Report

Posted 1 year ago

Hi Thank you for the kind and positive review, it is appreciated Many Thanks CS Team

Posted 1 year ago

“High quality spatulas and speedily delivered.”

Helpful Report

Posted 1 year ago

Hi Thank you for taking the time to leave a positive review We are pleased to read that you were satisfied with your order and that the delivery was fast and efficient, We hope to see you shopping online at Dexam again in the future. Many Thanks

Posted 1 year ago

“Wow! I wonder how it is that I had never discovered Dexam before. Fantastic quality, creative and fun products & super efficient delivery.”

Helpful Report

Posted 1 year ago

“A quality product, not inexpensive but good quality and made in the UK which was important for me. Should last me many years”

Helpful Report

Posted 1 year ago

Hi David thanks you so much for the Positive review we are pleased to read you are with the quality and price of the product, We hope to see you shopping online at Dexam again in the future Many Thanks CS Team

Posted 1 year ago

“The customer service provided by Dexam is outstanding. There was an issue with delivery and they dealt with it in an exemplary manner.”

Helpful Report

Posted 1 year ago

Hi Dave Thank you very much for taking the time to leave such a positive review for Dexam, we are happy to hear the goods arrived on time and that you were happy with the service received, We hope to see you shopping online at Dexam again in the future. Many Thanks CS Team

Posted 1 year ago

“Because of a fault with their courier’s systems, Dexam were unable to do a ‘next day’ ship of the items I had ordered with expedited delivery. So they were sent by Royal Mail on Tuesday - and still hadn’t arrived by Thursday (I wanted them for the Friday). I called Dexam and to cut a long story short, a second shipment was despatched which arrived next day. The first shipment eventually arrived on the Saturday and Dexam said they were happy for me to keep it or give it to a charity shop. Outstandingly good customer service and I will have no hesitation in buying from them again.”

Helpful Report

Posted 1 year ago

Hi Dave, Thank you very much for your review. We are so pleased that your order did eventually arrive safely - we are sorry for any problems the delays might have caused you. We hugely appreciate you taking the time to leave us a such a great review and we look forward to you shopping with us again! Best wishes, The Dexam Team

Posted 1 year ago

“Lovely product to replace previous excellent long lasting product. Great price, speedy delivery, very well packaged. Delighted”

Helpful Report

Posted 1 year ago

Hi Thank you so much for the lovely review it is really great to read you are happy with the product and the service received, Many Thanks CS Team

Posted 1 year ago

“Great customer service, great product. I had an issue when ordering, I contacted Dexam and they helped me straight away. When my knives arrived I was extremely pleased with my purchase.”

Helpful Report

Posted 1 year ago

Hi Paul Thank you so much for taking the time to leave a positive review it is very much appreciated, We are very happy to hear you were happy with the goods and service received and we hope to see you shopping online at Dexam again in the future Many Thanks CS Team

Posted 1 year ago

“This is the second time I've ordered products from Dexam and extremely happy with both the quality of the goods and the very prompt delivery. Would highly recommend.”

Helpful Report

Posted 1 year ago

Hi Thank you so much for taking the time to leave a kind review, we are very happy to hear you are happy with the products and service you have received, We hope to see you shopping online at Dexam again in the future. Many Thanks CS Team

Posted 1 year ago

“Nice quality”

Helpful Report

Posted 1 year ago

Thank you so much for the kind review of the quality of the product Many Thanks CS Team

Posted 1 year ago

“Really good quality product, and well worth the money.”

Helpful Report

Posted 1 year ago

“Bought a 14" carbon steel wok in very good quality. Non-sticky for frying food after seasoned the wok. And very good customer services!”

Helpful Report

Posted 1 year ago

Hi Ray, We hugely appreciate you leaving Dexam a positive review - thank you! We hope you will enjoy cooking with your new wok. Thank you for shopping with us and we look forward to welcoming you again soon. The Dexam Team

Posted 1 year ago

“First class cast iron wok and fast delivery Would recommend this company 👍”

Helpful Report

Posted 1 year ago

Hi Roger, Thank you for leaving Dexam a review. We are delighted to hear that you are happy with your cast iron wok. Happy wok cooking! Thank you very much for shopping with us. The Dexam Team

Posted 1 year ago

Dexam is rated 4.8 based on 1,136 reviews