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Designer Bathroom Store Reviews

4.7 Rating 874 Reviews
94 %
of reviewers recommend Designer Bathroom Store
4.7
Based on 874 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Designer Bathroom Store Reviews
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Phone:

0844 504 6677

Email:

sales@designerbathroomstore.co.uk

Location:

Unit 6 Corporation Yard,
2A Harwich Road,
Colchester
Essex
CO4 3BN

Great service with free delivery! Site says that they will text pre-delivery but didn't...however delivery was quick and thought that it was a great service so no quibbles! x
Helpful Report
Posted 10 years ago
Corner chrome radiator valve arrived quickly and was well packaged. It seems good quality in feel and appearance but as yet haven't had chance to fit it so cannot comment as to its functionality.
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Posted 10 years ago
To complete an en-suite refurbishment, I needed a heated towel rail/radiator that another company had failed to deliver. It was out of stock in lots of other internet sites I tried and I was getting the same story everywhere that it wouldn't be available for a number of weeks. My last try was a phone call to the Designer Bathroom Store. I called them at lunchtime on a Wednesday and although the item wasn't in stock DBS said their distributor may have one and they would call me back in 5/10 mins. DBS phoned back within a few minutes to confirm they could get the item for me, it would be shipped to them that day, received by them on the Thursday and then they would send it to me for receipt on the Friday. They completely delivered on their promise and the radiator arrived as promised on the Friday. The gentleman who helped me on the phone was extremely helpful and very personable. I did have a problem with the website when I tried to order it online, but that was quickly resolved and the order was taken over the telephone. Definitely would use again and definitely would recommend to others.
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Posted 10 years ago
Amazing service couldn't fault. Sent email querying an item and they responded straight away. Ordered Bathroom cabinet on the Monday and it came the next day. Well done you guys, would have no hesitation in using you again. Thankyou
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Posted 10 years ago
excellent product, good service
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Posted 10 years ago
Excellent service
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Posted 10 years ago
Very efficient delivery on time and goods are perfect, no screws or fixings with brackets but that is not a problem.
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Posted 10 years ago
I rarely add reviews but having been let down by 2 other suppliers, I found your service to be great! Thanks Murray :)
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Posted 10 years ago
I was really happy with the helpful service I received at Designer Bathroom. The product is great quality and DB provided the best price by far
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Posted 10 years ago
not unpacked goods yet, but speed and service fautless
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Posted 10 years ago
DBS bathrooms have been fantastic at accommodating all our needs. They have provided a very personalised service and were able to offer a range of product choices to suit the requirements we provided, at very reasonable prices. It has been a pleasure working with DBS and we would have no hesitation in recommending them to others. Many thanks DBS...we cannot wait to see the finished products in place in our bathroom!
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Posted 10 years ago
Murray was very helpful and did everything that he said he would, it was nice, not to have to chase him up to get the answers. Thanks
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Posted 10 years ago
Picked my radiator, ordered it and it arrived the next day.. As delivery was foc I thought it would take a couple of days... what a service.
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Posted 10 years ago
First class experience. I was looking for stylish high output radiators at a reasonable price and came across this company's website. The advice and customer service from Murray were exemplary both before and after placing the order and the radiators were delivered when requested and without a delivery charge. I would definitely recommend this company. Jan, Glasgow.
Helpful Report
Posted 10 years ago
I ordered a vertical radiator online with Designer Bathroom Store and was contacted first thing the next morning to confirm my order. Unfortunately, the radiator we had ordered was not in stock, however I was given the option of an alternative radiator that was almost identical (and a cheaper option). Our radiator was delivered to us the next day and I am delighted with the product! The service we received was fantastic and I would not hesitate to use this company again or to recommend them to friends/family.
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Posted 10 years ago
Fantastic assistance on the help chat and product arrived the following day. So much better than other online bathroom suppliers. Will definitely be using again.
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Posted 10 years ago
Fabulous customer service and fast delivery
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Posted 10 years ago
The gentleman with whom i dealt over the phone was both very helpful and patient in enabling me to purchase the product.
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Posted 10 years ago
Very helpful and Speedy Delivery
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Posted 10 years ago
Easy ordering, quick delivery and excellent quality!
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Posted 10 years ago
Designer Bathroom Store is rated 4.7 based on 874 reviews