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Designer Bathroom Store Reviews

4.7 Rating 874 Reviews
94 %
of reviewers recommend Designer Bathroom Store
4.7
Based on 874 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Designer Bathroom Store Reviews
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Phone:

0844 504 6677

Email:

sales@designerbathroomstore.co.uk

Location:

Unit 6 Corporation Yard,
2A Harwich Road,
Colchester
Essex
CO4 3BN

very well , and it was good to talk to someone in person who knew what they were talking about 👍
Helpful Report
Posted 7 years ago
Although the courier posted my package to a neighbour but didn't inform me (so I thought it hadn't arrived on time) I emailed your help team (Laura) and she got back to me really quickly..great personal customer service which makes all the difference! In my eyes the after care service is just as important and shows the integrity of a good company.
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Posted 7 years ago
Excellent service. Product arrived within 24 hrs of placing order. Great product too.
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Posted 7 years ago
Excellent customer service and delivery. Ordered wrong size, rang and reordered and expecting collection of wrong radiator and delivery of new the very next day. Very responsive to get back to you on any queries, will definitely use them again and would recommend.
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Posted 7 years ago
Excellent customer service and delivery. Ordered wrong size, rang and reordered and expecting collection of wrong radiator and delivery of new the very next day. Very responsive to get back to you on any queries, will definitely use them again and would recommend.
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Posted 7 years ago
Order acknowledged and delivered as promised.
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Posted 7 years ago
Excellent service. Kept informed of the status of order right up to delivery.
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Posted 7 years ago
Very professional high quality customer service, a real breath of fresh air ! From the time we rang and ordered, through to delivery, we felt really valued as customers. Nothing was too much trouble, all our questions were answered in an efficient manner with a refreshing friendly approach. The delivery was organised very well and we were kept well informed on delivery times by both your good-selves ( we understand the call confirming our delivery time was made by your colleague, on her day off ). The delivery company also rang us when they were approx. 15 mins away. We choose to order through you based on your previous customer reviews and we were very pleased (less than 48 hrs. from order to delivery). We will be very happy to recommend your company to family and friends. Thank you very much to all concerned.
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Posted 7 years ago
Great pricing and prompt delivery. Excellent.
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Posted 7 years ago
Free Delivery to Highland, received item approx. 25 hours after placing order, item well wrapped and in perfect condition. Fantastic service. Many suppliers will not deliver to highland or will charge almost the cost of the item, so well done you. Many thanks
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Posted 7 years ago
Easy transaction and quick delivery.
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Posted 7 years ago
We purchased a towel rail which unfortunately did not suit our purpose. However the Designer Bathroom Store offered an immediate refund and I have to say provided the best possible customer service. I would certainly use them again.
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Posted 7 years ago
Easy to use web site good prices and quick delivery.
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Posted 7 years ago
Quick and efficient delivery
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Posted 7 years ago
Bathroom unit is stylish and well made. Delivery was quick and efficient. Great customer service.
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Posted 7 years ago
Amazing customer service! Why can't all companies be like this - friendly, helpful and honest I've been managing my home renovation project for the last six months, dealing with a multitude of suppliers and this is the only company I would recommend or use again.
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Posted 7 years ago
Friendly service, prompt delivery, high quality product extremely pleased overall.
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Posted 7 years ago
i was very impressed with them. i had 2 radiators delivered and on inspection found one to be damaged. so i got in touch straight away and spoke to murray,he could not help enough, he arrange the damaged rad to be collected and a replacement to be delivered.it was all sorted and within a couple of days had a new rad which was perfect.i must add that the damage was the manufacturers fault and not the delivery or designer bathroom people.so all in all very happy and will be using them again when i change some more radiators.
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Posted 7 years ago
I only bought a radiator so I am not a big customer for sure. However I was treated as if I was an important customer. I made a mistake with my order and Murray was most helpful in sorting things out for me. Very refreshing. I would have no hesitations in buying from Designer Bathrooms or recommending to my friends and colleagues
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Posted 7 years ago
straight forward website and explanation of the product I was buying. I searched the internet for the same product for a cheaper price but found none so it was the best deal including the guarantee so this company is very competitively priced and I recommend them to anyone. the product I bought arrived quickly and was well packaged
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Posted 7 years ago
Designer Bathroom Store is rated 4.7 based on 874 reviews