Dermalogica Reviews

Name: Dermalogica
Rating: 4.48

4.5 Rating 1,021 Reviews

90 %

of reviewers recommend Dermalogica

4.5

Based on 1,021 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

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Dermalogica 5 star review on 25th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Items ordered and delivered with no issues. I am finding the items are becoming very expensive.”

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Posted 2 years ago

“You always deliver the goods!”

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Posted 2 years ago

Thank you. We definitely aim to please!

Posted 2 years ago

“Always the best customer service. Thanks you.”

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Posted 2 years ago

“Outer package arrived in tact with no damage, however inside, the biolum c was crushed. Contacted customer services. Initially the response was poor, after several attempts to discuss, the product was replaced. Pleased with the product, the experience of purchasing from dermalogica, not so much.”

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Posted 2 years ago

Thank you for your frank feedback it is helpful. We shall pass your comments on to the E-com team.

Posted 2 years ago

“I bought the product on line as I do not know where there is a supplier near my home. The prosuct is excellent and does not need improving!”

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Posted 2 years ago

“Very knowledgeable and helpful, really helped me choose the correct products to suit my skin.”

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Posted 2 years ago

Thank you for your review. Getting the correct products to treat your skin concerns is so important and following the advice of a professional is vital. It's always advisable to have the skin reassessed each time you are thinking of a new product choice.

Posted 2 years ago

“I shopped online, still a good experience to shop around different products”

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Posted 2 years ago

Thank you for your review. Our website also allows you the opportunity to online chat with a skin therapist should you need some additional information on product choices.

Posted 2 years ago

“Excellent service & easy to use”

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Posted 2 years ago

“Was expecting one big bottle but came in 2 small ones, a bit disappointed 😔. But overall it’s a good product for my skin”

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Posted 2 years ago

Thank you for your review. We would like to assist you further please email customerservice-consumer@dermalogica.co.uk so that we can assist you further.

Posted 2 years ago

“No issues ordering”

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Posted 2 years ago

“Felt lovely on the skin .. the pre cleanse removed make up amazingly definitly recommend”

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Posted 2 years ago

“Very reliable with home delivery”

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Posted 2 years ago

“Easy website, lots of product information”

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Posted 2 years ago

“I bought the products online so don’t have any experience in store yet.”

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Posted 2 years ago

“Bought my products on line, delighted with them. Had treatment at Wimbledon February and March . Very good treatment.”

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Posted 2 years ago

“Really impressed. I usually just buy via John Lewis but little samples etc a lovely bonus snd nice to try”

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Posted 2 years ago

“Shopped online”

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Posted 2 years ago

“Did not visit a store so NA.”

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Posted 2 years ago

“I haven’t been in store. I shop online, it’s a an easy website to navigate.”

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Posted 2 years ago

“Great product”

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Posted 2 years ago

Dermalogica is rated 4.5 based on 1,021 reviews