Thank you for taking the time to share your feedback with us, it is helpful.
If you are not satisfied with the product you purchased directly from our official website, you may wish to discuss this with our E-com Team who can advise you on how to return the item via the Returns Portal online. Additionally, you may wish to discuss your product selection with a Professional Dermalogica Skin Therapist to ensure that you are selecting the correct products for your skin care needs.
Thank you for reaching out to us.
We are sorry to hear that the samples you requested were not received, we appreciate how disappointing this is.
On occasions, if the samples selected are unavailable an alternative will be dispatched with the order. Please allow us to look into this for you with our E-comm Team to see what went wrong and if the samples you selected can be sent.
“It works like magic
After 2 weeks my skin is visibly smoother, I have much more even skin tone, and I am sure in few weeks I’ll be able to wear no makeup. See the photo before below”
Thank you for taking the time to share your feedback with us. We can see that you are using a great selection of products which will target all of your skin concerns. If you feel you would like some extra support please don't forget that you can chat with one of our On-line Professional Skin Therapists who will be happy to assist you.
“Fine enough not to scratch the skin but strong enough to be effective at exfoliation and leaving skin smooth! Better result on my face than expensive hydra facials. Would highly recommend!”
“Excellent advice using virtual consultation, very detailed and exactly what I wanted. Did not try to sell me unnecessary products, just recommended what I needed for immediate skin concern and advised me what I could look at in the future once skin concerns resolved (but only when I asked for this).”
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