Delcor Reviews

Name: Delcor
Address: Delcor house, Double Row, 13 Headlands Business Park, Northumberland
Rating: 4.96

5.0 Rating 796 Reviews

99 %

of reviewers recommend Delcor

5.0

Based on 796 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Delcor:

Delcor fly the flag for British craftsmanship with made-to-measure sofas and chairs.

Our furniture is made to last a lifetime: we happily apply a 50 year guarantee all our solid birch frames. While the fabric is totally up to you, with over 10,000 of the best designer fabrics and leathers from around the world to choose from. We offer delivery to your home direct from the workshop, and we'll assemble your sofa on site in the event of any access problems.

Visit us at one of our four stunning destination showrooms around the country and talk to our Designers about creating an original Delcor piece for your home. Find us in Fulham, Cheshire, Seaton Delaval or Stamford, or call us on 0191 237 1303 for help and advice.

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Delcor 5 star review on 27th November 2024

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“High quality Professional and reliable service despite the pandemic and furniture is beautiful”

Helpful Report

Posted 3 years ago

We pride ourselves on our Customer Service and quality products so it's great to hear from happy customers such as yourselves.

Posted 3 years ago

“Worth the long lockdown wait. Excellent service from delivery staff too.”

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Posted 4 years ago

Thank you so much for taking the time to leave us a review.

Posted 3 years ago

“We bought a Delcor sofa 20 years ago and had to pass it on due to a house move. We have missed it ever since and are looking forward to getting a new Delcor sofa this year. We have missed our Delcor sofa soooooo much. Excellent comfort, extremely stylish and very hard wearing. Even after 10 years it still looked and felt as good as new!”

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Posted 4 years ago

“I cannot speak highly enough of this company and everyone who works there. There is no doubt our sofa and chair were expensive, and its easy to be put off by this if that’s all you are looking at but you really do get what you pay from when you do business with this company. Not only is the product fantastic, sturdy and likely to last a lifetime, their customer service is outstanding. They held on to our sofa (at no cost) for several months whilst we were waiting for our house to be built and their staff even helped us to pick the right carpet to match everything together. I’ve rated them 5 stars, if I could give them 10 stars I would.”

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Posted 4 years ago

“We are absolutely delighted with our three piece suite. 3 rd time we have chosen Delcor over 40 yrs. Excellent advice given and delivery as promised. Beautifully made. Thank you. Lorna Hill. Tynemouth.”

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Posted 4 years ago

“This is the third time that we have purchased a Delcor sofa. The first time was in 1988 and the sofa is still in use at our daughter's house. The last sofas had not worn out, we just wanted a chnage. Superb quality and value.”

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Posted 4 years ago

“Great service. Fabulous sofas. Highly recommend.”

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Posted 4 years ago

“First purchased delcor 25 years ago, you cannot wear it out I’ve 2 sofas which have been used by my grandchildren as trampolines and camps for years. So I decided to buy new cos after all things started looking jaded but after seeing what was on offer out there finally returned to delcor and couldn’t be happier —- here’s to another 25 years”

Helpful Report

Posted 4 years ago

Fantastic to hear and that you so much for taking the time to leave your feedback.

Posted 4 years ago

“Following many visits we made to delcor before finally selecting the fabric to recover our existing delcor seating we were always greeted with lots of friendly and helpful advice as well as cups of coffee, but never at any time did we feel pressurised or rushed even though we constantly changed our minds. Our old chairs were collected with ease, promptly and efficiently. The building work to our home dragged on for much longer than expected 1 year to be exact but Delcor never failed to offer support and assurances it was no problem for them to hold onto the suite. We were not dissapointed at all, their workmanship is second to non and we have once again a beautiful unique to us sofa and chairs. A truly unique and bespoke service that sets Delcor apart from its competitors.”

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Posted 4 years ago

Recovers are still a huge part of our business as an economical way to retain the same great style and shape but with a fresh new look. Thank you for your kind words.

Posted 4 years ago

“Excellent quality”

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Posted 4 years ago

Thank you so much for taking the time to leave us a 5* review.

Posted 4 years ago

“Fantastic service from a very helpful advisor Julie. The sofa did not disappoint. Would definitely recommend Delcor to friends and family”

Delcor 5 star review on 5th December 2020

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Posted 4 years ago

Thank you for your kind words and for taking time out to tell us about your Delcor experience. Sofa looks great!

Posted 4 years ago

“We have had our Delcor suite now for over 30 years and it was showing its age. It has been a comfy seat for grown ups, but also dens of many disguises for our kids and grandkids! However, we still loved the design and decided we’d rather have it refurbished than buy a new one. It has now been back with us for a few months and is settling in nicely, although it did have a strong “fishy” smell to start with......from the stuffing we assumed,but that’s now gone. The crew at Delcor have done a great job.”

Helpful Report

Posted 4 years ago

Thank you for taking the time to review your purchase with us. The distinctive odour you refer to can sometimes be a result of the newness of the cushions and the actual fabric itself, which as you describe does disappear in time. Thank you again for your comments and for the 5 star review

Posted 4 years ago

“Excellent customer focus and attention. Not a cheap new / refurbished product[s] but really good quality. Covid-19 hit in the middle of the programme, but we were kept informed all the time. Delivery drivers on time and courteous / helpful. As was your agent Richelle Spooner-Davidson at Derwent House Witney. Full marks, and thank you.”

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Posted 4 years ago

Thank you very much for the 5* review - I am delighted to hear that you were so pleased with the service you received.

Posted 4 years ago

“Extremely pleased with the service from start to finish. The refurbishment of my old sofa was sublime. The wait was well worth it. Many thanks”

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Posted 4 years ago

Fantastic to hear and that you so much for taking the time to leave your feedback.

Posted 4 years ago

“I have been a customer of Delcor since 1981, I have purchased 2 three piece suites and have also used the reupholstering service. The quality of the products is amazing and the customer service is exactly as you would hope. I couldn't praise this company highly enough in all aspects.”

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Posted 4 years ago

We pride ourselves on our customer service, so it is good to hear from a satisfied customer.

Posted 4 years ago

“From the commencement of choosing the sofa’s, deciding which fabric for each one and cushions etc the process was very smooth , all of the staff were incredibly helpful . The delivery was exactly as stated and the gentlemen who did the delivery were very careful and meticulous. Overall an excellent service and the sofas are beautiful and very comfortable.”

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Posted 4 years ago

Thank you for your kind words and for taking time out to tell us about your Delcor experience.

Posted 4 years ago

“Fantastic service from the start firstly dealing with Ali Griffins then with the delivery men who collected and delivered our sofas they were very professional and did an amazing job then down to the quality of the sofas which we adore. Please pass on to the delivery men we where very happy with there service.”

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Posted 4 years ago

Your kind words will be forwarded to all concerned.

Posted 4 years ago

“Excellent quality at a fair price”

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Posted 4 years ago

Thank you for taking time to leave us a 5* review.

Posted 4 years ago

“Been a customer since 1983. Fantastic helpful knowledgeable staff. Excellent service excellent product.”

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Posted 4 years ago

Thank you so much for taking the time to leave us a 5* review.

Posted 4 years ago

“We love our two sofas and footstool. Luxury comfort, and they look great.”

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Posted 4 years ago

I wish you many years of comfort with your new Delcor furniture.

Posted 4 years ago

Delcor is rated 5.0 based on 796 reviews