Delcor Reviews

Name: Delcor
Address: Delcor house, Double Row, 13 Headlands Business Park, Northumberland
Rating: 4.95

5.0 Rating 822 Reviews

99 %

of reviewers recommend Delcor

5.0

Based on 822 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Delcor:

Delcor fly the flag for British craftsmanship with made-to-measure sofas and chairs.

Our furniture is made to last a lifetime: we happily apply a 50 year guarantee all our solid birch frames. While the fabric is totally up to you, with over 10,000 of the best designer fabrics and leathers from around the world to choose from. We offer delivery to your home direct from the workshop, and we'll assemble your sofa on site in the event of any access problems.

Visit us at one of our four stunning destination showrooms around the country and talk to our Designers about creating an original Delcor piece for your home. Find us in Fulham, Cheshire, Seaton Delaval or Stamford, or call us on 0191 237 1303 for help and advice.

Write Your review

Tell us how Delcor made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

134

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have just received delivery of our 3 seater sofa. As returning customers, we would like to pass on our thanks to Chris for his patience, advice and knowledge as to the design and recommended fabric, he was superb. The quality of the sofa is exceptional. We would also like to pass on our thanks to the 2 delivery men who were very professional and courteous. We have no hesitation in recommending your company.”

Helpful Report

Posted 3 years ago

Thank you very much for taking the time to leave us your lovely review. We pride ourselves on the quality of our product and customer service, so it is great to hear from a happy customer. Your kind words will be forwarded to all concerned.

Posted 3 years ago

“Beautiful designs great service and fantastic quality - 2 sofas and a bed bought this year and all amazing”

Helpful Report

Posted 4 years ago

Thank you very much for taking the time to review your Delcor experience. It's always lovely to hear back from a happy customer.

Posted 3 years ago

“Friendly knowledgeable staff in store, the ability to truly customise the furniture was great - the extra 1.5 inches in height of seat makes a lovely squashy sofa still easy to get out of. Quality of product is unquestionable, we are delighted with the final outcome. The only thing preventing a 5 star was the delay in delivery , which whilst we understood the Covid impact, could have been more regularly and openly communicated rather than having to chase.”

Helpful Report

Posted 4 years ago

Thank you for taking the time to leave us a review. We pride ourselves on excellent craftsmanship and customer service and always strive to surpass expectations. We value your comments on our communication, with regards to the delay in delivery, and we will endeavour to improve on this aspect of our service going forward. Thank you again for your feedback.

Posted 4 years ago

“We are returning customers, and are pleased to say the service remains very good. We are delighted with our new sofa- and particularly appreciate the ability to have chosen customization options.”

Helpful Report

Posted 4 years ago

Fantastic to hear and thank you so much for taking the time to leave your feedback.

Posted 4 years ago

“Brilliant service from start to finish despite the times.”

Helpful Report

Posted 4 years ago

Thank you very much for taking the time to review your Delcor experience. We appreciate your kind words.

Posted 4 years ago

“I’ve had several Delcor sofas over the years & the quality is excellent, as is Customer service.”

Helpful Report

Posted 4 years ago

Thank you very much for your review. We pride ourselves on our customer service, so it is lovely to hear from a satisfied customer.

Posted 4 years ago

“Wonderful style and quality, together with friendly and expert customer service.”

Helpful Report

Posted 4 years ago

Thank you very much for your kind words and for taking the time to tell us about your Delcor experience.

Posted 4 years ago

“my sofas are fantastic. My experience in the store and the communication since placing the order has been great. The guys that came and delivered it today were also exceptional. They took pride in what they did and were careful and polite.”

Helpful Report

Posted 4 years ago

Thank you very much for taking the time to review your Delcor experience. To provide quality, stylish furniture backed up with excellent customer service is what we strive to achieve and I am so glad we met your expectations.

Posted 4 years ago

“Excellent service. Friendly staff. Knowledge of products. Very helpful in every aspect. Pleasure to deal with a company that has such high standards. Furniture amazing. On way to order a matching sofa. Would highly recommend Delcor. Wish that delivery time was quicker as cannot wait to relax in beautiful and comfy chairs. Thank you all.”

Helpful Report

Posted 4 years ago

Thank you so much for your 5 star review. Our reviews are so important to us and to have such positive feedback is fabulous to hear. Many thanks for choosing Delcor!

Posted 4 years ago

“This is the second time we have had our furniture restored by Delcor and are very pleased with the results and their efficiency John Manley”

Helpful Report

Posted 4 years ago

Thank you very much for taking the time to tell us about your Delcor experience. I wish you many more years of comfort with your furniture.

Posted 4 years ago

“The whole process was dealt with efficiently and courteously. I am very pleased with the outcome and would recommend the quality of work. The original sofa lasted over 20 years testament to the quality of work”

Delcor 5 star review on 24th November 2021

Helpful Report

Posted 4 years ago

Thank you for your very kind words and for taking the time to tell us about your Delcor experience. We pride ourselves on our customer service and quality products, so it's great to hear from happy customers, such as yourselves. Sofa looks lovely!

Posted 4 years ago

“The selection and range, quality of manufacturing were all excellent. The help and customer service were also very good. We communicated via email and telephone both with the sales, Richelle and at the factory with Rick MD, Ian, Mathew and others. Everyone was very helpful and friendly. During these difficult times, the production was a little longer than expected but well worth the wait.”

Helpful Report

Posted 4 years ago

Thank you very much for taking the time to review your Delcor experience. To provide quality, stylish furniture, backed up with excellent customer service, is what we strive to achieve and I am so glad we met your expectations.

Posted 4 years ago

“Very happy with our sofas and all aspects of our dealings with Delcor. The sales team in Stamford were superb, and the care and efficiency (and punctuality) of the delivery men was exemplary. Quality throughout.”

Helpful Report

Posted 4 years ago

We pride ourselves on our customer service and quality products, so it's great to hear from happy customers such as yourselves.

Posted 4 years ago

“My furniture was recovered and looks and feels brand new again, The delivery was as stated and the delivery guys were very pleasant and friendly all in all very good service and great quality workmanship”

Helpful Report

Posted 4 years ago

A massive thank you for taking the time to review your Delcor experience. It's always lovely to hear back from a happy customer.

Posted 4 years ago

“Excellent service from everyone and wonderful quality.”

Helpful Report

Posted 4 years ago

Thank you for your kind words and for taking time out to tell us about your Delcor experience.

Posted 4 years ago

“Great sofa, exactly as ordered. Lovely fabric with comfy cushions. Very pleased with the whole process.”

Delcor 5 star review on 22nd November 2021

Helpful Report

Posted 4 years ago

Fantastic to hear and thank you so much for taking the time to leave your feedback. Sofa looks great!

Posted 4 years ago

“Hi, just received delivery of 3 and 2 seater sofa. From patience of Jenny in the kings rd shop( providing multiple samples and nothing too much trouble) to the delivery of furniture which was all 1st class. Many thanks”

Helpful Report

Posted 4 years ago

It's always lovely to hear back from a happy customer and I thank you for taking time out to tell us about your customer journey

Posted 4 years ago

“I visited Derwent House in Witney and my husband and I ordered two Delcor sofas . We are thrilled with the result , the sofas look fantastic , we could not be more pleased !I must also mention the delivery drivers who were excellent . From start to finish I would thoroughly recommend the whole experience . I specifically wanted a single base cushion and I would certainly recommend this as an alternative , we think they look great !”

Helpful Report

Posted 4 years ago

Thank you very much for the 5 star review - I am delighted to hear that you are pleased with the service you received. Many thanks for choosing Delcor!

Posted 4 years ago

“We have recently ordered, and taken delivery of, a 3 piece suite - my wife and I are delighted with it. It has certainly come up to our best expectations especially in terms of quality and finish. It has been a pleasure to deal with your company from start to finish and nothing seemed to be of too much trouble. Highly recommended.”

Helpful Report

Posted 4 years ago

We pride ourselves on our Customer Service and quality products to it's great to hear from happy Customers such as yourselves.

Posted 4 years ago

“We have recently ordered, and taken delivery of, a three piece suite. My wife and I are delighted with it. It has certainly come up to our best expectations especially in terms of quality and finish. It has been a pleasure to deal with your company from start to finish and nothing seemed to be of too much trouble. Highly recommended.”

Helpful Report

Posted 4 years ago

Delcor is rated 5.0 based on 822 reviews