Decorative Aggregates Reviews

Name: Decorative Aggregates
Address: Arbor Low WorksYoulgrave, Bakewell
Rating: 4.78

4.8 Rating 19,773 Reviews

95 %

of reviewers recommend Decorative Aggregates

Company Reviews

Metrics

Info

4.8

Based on 19,773 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About Decorative Aggregates:

Decorative Aggregates offers a wide range of high-quality products for all your requirements, delivered nationwide. Take a look at our full range of products and get ideas from our inspiration pages.

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Phone:

01629636500

Email:

enquiries@derbyaggs.com

Location:

Arbor Low WorksYoulgrave
Bakewell
DE45 1JS

Decorative Aggregates 5 star review on 22nd May 2025

788

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent, cheerful and chatty driver”

Helpful Report

Posted 1 year ago

“I regret not ordering from the local garden centre for the sake of saving 40quid. Issues with delivery which was attempted twice, with equally unhelpful delivery drivers. The first one couldn't get it off the lorry because the pallet had broken due to it not being robust enough for 800KGs of slate. On the second delivery attempt the driver would not bring the stone onto our property, and was quite rude to my wife implying it was our fault for not reading the small print. Yet when we placed the order, there was a specific box to leave detailed instructions on where the delivery needed to be placed. What is the point of this box if you're then going to instruct a kerbside only delivery? The slate itself was covered in quarry dust so required a lot of hosing down, and although advertised as 40mm, was actually a mix of 5-40mm. After the palaver of delivery I couldn't be bothered with the hassle of sending it back so we cracked on and used it and it looks fine, but can't help thinking what could have been if I'd just gone for that bag from the garden centre....”

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Posted 1 year ago

“Great customer service”

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Posted 1 year ago

“Well priced, not clear on ordering that it would be a pavement delivery. This caused some unexpected stress having to empty the whole 800kg bag a barrow at a time to the rear garden. Poor communication regarding the delivery, a 2 hour slot would be so much better than anytime between 8am - 6pm. Essentially, this means sitting waiting all day until the delivery turns up.”

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Posted 1 year ago

“Easy service ordered delivery on time no complaints”

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Posted 1 year ago

“On time. Pleasant driver. Good price. Good ptoduct”

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Posted 1 year ago

“AVOID. Paid Wednesday, had call Friday from courier with some excuse. Promised Saturday. TUESDAY after had a call that they had an URGENT delivery for me. Umm no thanks keep it - it was urgent last Saturday. Read the reviews. This is their business plan. If they can't get it delivered hey no nothing lost just do a refund. Awful company.”

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Posted 1 year ago

“Nice and easy transaction, delivery driver was class.”

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Posted 1 year ago

“Excellent value compared to alternatives.”

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Posted 1 year ago

“Good price and great delivery driver helped us a great deal getting the gravel on our drive . Much appreciated”

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Posted 1 year ago

“Delivery was made when planned and unload was good but there were a number of damaged bags. When I told them about it they haven't contacted me which is either disapointing because they don't care or their complaint/feedback process doesn't work. Either way needs to improve”

Helpful Report

Posted 1 year ago

“Really happy with your slate. Delivery was delayed by a day due to a fault with the lorry but communication was great and fast delivery was re arranged.”

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Posted 1 year ago

“Excellent service The calculator predicted 2 large bags of stones and I thought that this was way too much, but it was spot on. Quick delivery Would highly recommend and use again”

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Posted 1 year ago

“White marble stone was top quality and delivered on the day requested excellent service recommend to anyone”

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Posted 1 year ago

“Delivered on time and the stones have been used to create a bistro seating area which looks great”

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Posted 1 year ago

“Called customer services to report an issue. Did not pick up several times. Then emailed - no response. They didn't deliver what was ordered and several bags were split.”

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Posted 1 year ago

“Perfect ! All good and the driver was great”

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Posted 1 year ago

“Arrived on time, extremely pleased with what we ordered and the stones were exactly the size they stated on their web sitr”

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Posted 1 year ago

“Products arrived as scheduled in perfect condition and with super-courteous delivery personnel. Customer service from Rachel and Lucy deeply professional and appreciated. I am very happy with my orders!”

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Posted 1 year ago

“Pallets that stone was delivered on we're not strong enough and several of the wooden slats broke due to the weight”

Helpful Report

Posted 1 year ago

Decorative Aggregates is rated 4.8 based on 19,773 reviews