DEAL DIRECT F S LTD Reviews

4.8 Rating 4,528 Reviews
98 %
of reviewers recommend DEAL DIRECT F S LTD
4.8
Based on 4,528 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read DEAL DIRECT F S LTD Reviews
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02392006428

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I've used Deal Direct a couple of times now and I feel this last time wasn't as great. I felt communication was quite slow and I had to chase alot of the time for information. Also when my case was passed to Enact Conveyancing they requested information i had already provided and was duplicating alot of information which was quite frustrating.
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Posted 3 years ago
Author didn't leave any comments.
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Posted 3 years ago
Is ok but no to much
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Posted 4 years ago
Just ok this time
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Posted 4 years ago
Slightly disappointed that we weren't able to complete before we incurred interest on the mortgage. Felt we had began the process in enough time to complete on time.
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Posted 4 years ago
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Posted 4 years ago
Deal was completed timely
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Posted 4 years ago
Normally I would give a 5 star rating here because the service is very good and this is the third time we’ve used DDFS, but... on balance when I add the initial fee (£198) - which is okay and we’ve always paid, to the commission paid from the mortgage offerer (£1700+) - again ok and your reward for the work, to the broker fee (£799? - and this popped up late in the process) which we have not paid before, then it doesn’t seem so great. Have always used DDFS but probably would shop around on moving forward as the money above totalled up is now seeming excessive to me and if I’d had the time we could probably have secured similar deal-wise for much less
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Posted 4 years ago
It is a good company and helpful
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Posted 4 years ago
Good service
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Posted 4 years ago
Good service
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Posted 4 years ago
Service was fine. Spammed afterwards to fill in this survey.
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Posted 4 years ago
Great contact from deal direct. But was confusing when mortgage proviser and solictor were emailing asking for same documents i had already sent. I thought paying for this service would alleviate all the other external contact. If i had known i would have to do it again myself i would have gone on a comparison site and saved myself 800 quid
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Posted 4 years ago
Could of been arranged a lot quicker
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Posted 4 years ago
Expensive
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Posted 4 years ago
If interest rates plummet ,,, ? Bad advice ! Some one in banking knowledge of next 4 years
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Posted 4 years ago
.................
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Posted 4 years ago
Very expensive
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Posted 4 years ago
Not as simple as you would expect an online application to be, could do with everything being electronic. However Kevin Davies was great as he understood my reasons for changing mortgage and found one that would suit me.
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Posted 4 years ago
Fast, efficient, not inclined to talk about fees.
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Posted 4 years ago
DEAL DIRECT F S LTD is rated 4.8 based on 4,528 reviews