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DEAL DIRECT F S LTD Reviews

4.8 Rating 4,705 Reviews
98 %
of reviewers recommend DEAL DIRECT F S LTD
4.8
Based on 4,705 reviews
Customer Service
Communication Channels
Email, Telephone
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02392006428

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Simon Tai has been exceptional in terms of his service and speed of processing. He has managed to submit my remortgage application within an hour and after 2 hours an offer was made by the bank. Thank you ever so much Simon and won't hesitate to recommend you. HIGHLY RECOMMEND
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Posted 6 years ago
Excellent on first 2 remortgages. Helpful.Clear Requirements.Portal Good Recommended to others Appalling on third application Different person. Aragant Unhelpful Used another agency
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Posted 6 years ago
Very professional and pleased with the consistent communication
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Posted 6 years ago
Great service, easier to liaise via email to gain info etc not always got time to take calls etc.
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Posted 6 years ago
Very helpful.
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Posted 6 years ago
Above and beyond expectations! I'm not normally one for leaving reviews (unless someone seriously annoys me) 😆 but I was so pleased with the service from DD-FS, I couldn't not leave a review! Alasdair Grant dealt with my remortgage and I can't praise him enough, he is very professional and very friendly too! His communication was excellent keeping me informed every step of the way, made everything seem easy. From my experience I would say all their staff work well together as a team, some aspects of my remortgage would have been dealt with by other members of staff possibly in other departments, but this all happend seamlessly in the background. One more point I feel worth mentioning is the ease and speed with which the paperwork was dealt with, Nearly all the documents that needed signing, could be signed electronically online, this was so easy to do and obviously avoids any delays waiting for the post etc. One last thing before I sign off...... I noticed this company has some really bad reviews on Google, I'm really shocked by this as my experience with them was excellent! Yes there are fees to pay, but I was informed upfront what the fees were, what they were for and when they would need to be paid, In my opinion the fees were fair (and I hate paying fees!) especially compared to other brokers / companies. Maybe those reviews are fake? Maybe by competing companies? Who knows?? Anyway I would like to finish by saying a big thank you to Alasdair and Nigel (who dealt with life insurance side of things) and the rest of the team at Deal Direct FS for making my remortgage so easy.
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Posted 6 years ago
Very good service and great communication even in very testing times
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Posted 6 years ago
Good service, good communications,always a pleasure to deal with. Would happily recommend to both family and friends.
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Posted 6 years ago
Deal Direct has made the process of buying our first house very smooth. As first time buyers, we weren’t sure what to expect, but our advisor Mark took care of our mortgage application and help to buy paperwork for us, making the whole process very stress free and quick. We would definitely use Deal Direct again in the future. Thank you!
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Posted 6 years ago
Professional and quick service. Responded quickly to any quieries. X
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Posted 6 years ago
Easy to deal with
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Posted 6 years ago
Great professional, friendly and prompt service. Lee is always reachable and available to attend to your needs. He has helped us over the last 7+ years with new mortgages and renewals. It is always a pleasure to deal with Lee.
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Posted 6 years ago
Absolutely stellar service as always. Karly and the team were fantastic throughout the process. Despite the many hurdles and lockdown situation they were efficient as always and took me through the process smoothly
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Posted 6 years ago
This was a really good service. Toby Adair - who was dealing with my remortgage - made sure I was continually updated, reassured and explained everything clearly. Could not recommend more.
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Posted 6 years ago
Yasmin May is the best!! She has arranged 2 mortgages for us now, professional and friendly. 100% satisfied with the service she provided.
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Posted 6 years ago
Excellent service from DealDirect - my Mortgage Adviser, Yasmin May, and her team were in constant contact with me, giving updates and advice, and promptly responded to my queries. Highly recommended.
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Posted 6 years ago
Karly is absolutely brilliant, can’t thank her enough for all she’s done.
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Posted 6 years ago
I dealt with a lady called Carly who was brilliant from start to finish, she found me the exact mortgage I was looking for and even managed to stick to the completion date (which is amazing in the current climate) would highly recommend
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Posted 6 years ago
We have used DD for our last two remortgages and wouldn't use anyone else. They are helpful, efficient and brilliant communicators. I would recommend to everyone to try their service. Super easy and stress free.
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Posted 6 years ago
Absolutely friendly service, quick response and very much dedicated to achieve the target in very short time. And full of confident team and to the point advice.
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Posted 6 years ago
DEAL DIRECT F S LTD is rated 4.8 based on 4,705 reviews