Deakin & Francis Reviews

Name: Deakin & Francis
Rating: 4.91

4.9 Rating 249 Reviews

99 %

of reviewers recommend Deakin & Francis

4.9

Based on 249 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Deakin & Francis:

Jewellers since 1786, Deakin & Francis® designs & makes the world’s finest cufflinks, signet rings, gentlemen's accessories, ladies jewellery and bespoke commissions.

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Deakin & Francis 5 star review on 31st December 2021

Anonymous

Anonymous // 01/01/2019

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“Fantastic quality and amazing customer service! Just brilliant! Thank you so much! Madi”

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Posted 4 years ago

Such a brilliant review and 5 star rating! Thank you. At Deakin & Francis creating quality pieces and delivering excellent customer service is vital to us. We thank you for your purchase and look forward to hearing from you in the future.

Posted 4 years ago

“The whole experience was very good, I was very well explained the different options of products.”

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Posted 4 years ago

Thank you very much for your lovely feedback of Deakin & Francis and our team. In our Birmingham factory customer service is highly important to us. We are glad to hear our team was helpful and that you had a very good experience with us. Thank you for the 5 star rating.

Posted 3 years ago

“Gentlemans choice for great accessories! And also the online-shop works perfect: everything is delivered in time and in best conditions to Germany. Any Questions are answered quickly.”

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Posted 4 years ago

Thank you for your fabulous feedback. We are so pleased that you had a pleasant experience using our online-shop. We will forward your feedback onto our wonderful team, they will be thrilled to hear such a wonderful review.

Posted 4 years ago

“The service was beyond amazing. Very fast communication and shipping. The Cufflinks are perfect! My boyfriend loves them so much. The quality is awesome! Will definitely order again.”

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Posted 4 years ago

Such an amazing five star review - thank you! We are so glad to hear that your boyfriend loves his Deakin & Francis cufflinks. Quality in product and quality in customer service are of great importance to us. We look forward to helping you with your next order from us. Thank you.

Posted 4 years ago

“Having ordered two sets of cuff links as a treat I was more than happy with my purchase, packaging complimented the exquisite cuff links and you know on receiving your purchase from Deakin & Francis that you have something of fantastic quality.”

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Posted 4 years ago

What a great review! We are pleased to hear how happy you are with our products and our packaging. We have been manufacturing luxury jewellery and accessories since 1786. The traditional techniques and tools supply us with the knowledge of creating a high quality product. We look forward to helping you with your future orders.

Posted 4 years ago

“I cannot say enough good things about the cuff links I bought for my husband for our anniversary! They are absolutely beautiful. Not only that, they arrived so quickly (even with engraving), and the communication was superb. Thank you so much!”

Deakin & Francis 5 star review on 26th February 2020

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Posted 4 years ago

Thank you for sharing your wonderful feedback with us. We are very happy to hear that you love the cufflinks you purchased for such a lovely occasion. At Deakin & Francis customer service and communication are of high importance to us. Thank you so much for recognising our super service.

Posted 4 years ago

“beautiful cufflinks. More vibrant than in the picture. A real statement of fun”

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Posted 4 years ago

5 stars! Thank you. Having a sense of fun through our products and our company really helps creating our interesting and quirky designs. We are delighted you love our cufflinks.

Posted 4 years ago

“We love your company! Great customer service and lovely cuff links”

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Posted 4 years ago

Thank you for such a wonderful review. We have been manufacturing the world's finest cufflinks for over 230 years. Our history and heritage is very important to us, as is producing great quality products and service. We love the comments about our customer service too :)

Posted 4 years ago

“Communication regarding order was very good, internal packaging was lovely, but in today’s world maybe the amount of outer packaging was a bit much. The product itself is beautifully crafted. Overall very happy with the experience.”

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Posted 4 years ago

What amazing feedback! Thank you for the kind words about our beautifully crafted cufflinks. Since 1786 we’ve been dressing the world with the finest accessories. Thank you also for the feedback on our packaging – we are exploring options for ‘basic package’ as well as ‘gift package’ on our website. Delighted you’re happy with your pieces from Deakin & Francis.

Posted 4 years ago

“Received my order very quickly and husband was delighted with his cufflinks.”

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Posted 4 years ago

We are so pleased that you received the order very quickly and that your husband was delighted with his cuff-links too! They are an amazing gift and always appreciated. Thank you for sharing your 5 star review!

Posted 4 years ago

“Very friendly and personal service, prompt delivery”

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Posted 4 years ago

That’s really good to hear. Since 1786 Deakin & Francis has been serving customers worldwide and we are delighted that the goods arrived quickly and that the service was five star too!

Posted 4 years ago

“Always such a good service from Deakin and Francis. Their deliveries are always on time and their packaging is beautiful. They make the best presents! Thank you.”

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Posted 4 years ago

“Absolutely love Deakin & Francis. Elegant and charming with a touch of fun. NYC needs a store.”

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Posted 4 years ago

“Once again D&F delivered high quality product in time and with exceptional workmanship and service. The mainstream jewellers may have a worldwide brand but they cannot offer the same level of quality and attention to detail that D&F consistently delivers.”

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Posted 4 years ago

“A pleasure to deal with all around. Ordering and shipping were quick and seamless. The cufflinks themselves look even better in person than in their online listing. The attention to detail and creativity are second to none.”

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Posted 4 years ago

Thank you very much for your wonderful feedback. Here at Deakin & Francis customer service and producing the best quality products are our top priority. We are so glad that you enjoyed your Deakin & Francis experience. Thank you again for your 5 star review!

Posted 3 years ago

“Fantastic quality product; delivered in a set of wonderful boxes with the surprise and delight of the warranty form being hand written ! Great service and fabulous product - can’t recommend enough”

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Posted 4 years ago

“I have five pairs of beautiful cufflinks from D&F !”

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Posted 4 years ago

That is great to hear. As cufflink manufacturers we love to see people keeping these wonderful accessories alive. It sounds like you have great collection of our cufflinks. We look forward to helping you with your next addition. Thank you for your review.

Posted 4 years ago

“Absolutely gorgeous enamel necklaces! Excellent craftsmanship and a beautiful depth to the enamel not matched by other jewellers.”

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Posted 4 years ago

What a wonderful review. Our expert enamellers have mastered the art of enamelling to a tee. Enamelling has a wonderful history, dating back to the Pharaohs. We are proud to keep this beautiful and traditional technique alive. We will pass your kind words to our expert enamellers as they would love to hear the wonderful feedback. Thank you!

Posted 4 years ago

“Cufflinks were perfect and arrived 2 days early”

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Posted 4 years ago

Amazing! 5 star rating, thank you. As one of the world's best cufflink manufacturers our pieces have to be perfect. Our team provide efficient and excellent customer care, we know that when you order online you want your purchase as quick as possible, yet maintaining a high standard and quality. Thank you.

Posted 4 years ago

“Fantastic product and excellent and speedy delivery”

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Posted 4 years ago

Amazing 5 star review! Thank you. Here at Deakin & Francis our customers' expectations and needs are our top priority. We know that when you order an item online, you want it as soon as possible! Our team are delighted with your lovely review.

Posted 4 years ago

Deakin & Francis is rated 4.9 based on 249 reviews