“Receipt of tickets very straight forward, no problems. However the Zoo has seen better days, we didn't expect the animals to be very energetic given it was such a hot day.But we did expect to at least see them, even if they were sheltering from the heat. Having visited this zoo many times in the past, I was very sad to see everything looking so untidy, and enclosures so empty, and uncared for. Where have all the animals gone? There used to be large troops of monkeys, a baby monkey nursery exhibit, and lots more. Food offering woeful and expensive. Ice creams vastly over-priced. Will not be visiting again. Molly would be turning in her grave.”
“A great find in Day out with the kids so easy to use would definitely recommend this site a really nice savings on the entrance price.
Our first visit to Burghley Hide & Secrets play with our 2 year Grandson it’s was amazing we had a most enjoyable day …. We will return”
“We were ill and DOWTK would not refund or let us change the date. Next time we will book directly with the attraction, who would have been able to offer another date. We lost our money and didn’t see Hampton Court”
“Sea life was good and staff were friendly, only thing id say was an issue is some of the netting on the wall was loose in the sting ray bit so one of the people I was with tripped over it since it stuck out and thankfully my mum managed to catch her by arm other wise she'd have fallen down the steps”
“Great experience - check out process was smooth and simple plus the site offered the most competitive price which meant we saved almost £10! Highly recommend and will be definitely using the site again”
“DOWTK made it seamless for us and gave a much better deal than anywhere else, we have few days left in London and cant wait to look out for more deals before we go!”
“Was really easy booking tickets from Days out with the kids. The tickets I purchased included free returns for a year with Twcross Zoo. I needed support in booking a return visit but the responses were very poor. Although I was given links to "helpful" articles on the zoo's website, none of the resolved my issues.
Great discounts very poor aftercare.”
“Great offers and discounts, especially helpful during the summer holidays. One improvement for the future: it would it be easier to access using an app.”
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