Cybermarket Reviews

Name: Cybermarket
Address: 14A Flitch Industrial EstateChelmsford Road, Great Dunmow
Rating: 4.82

4.8 Rating 880 Reviews

97 %

of reviewers recommend Cybermarket

Company Reviews

Metrics

4.8

Based on 880 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Phone:

01371 879 000

Email:

sales@cybermarket.co.uk

Location:

14A Flitch Industrial EstateChelmsford Road
Great Dunmow
CM6 1XJ

Cybermarket 5 star review on 19th January 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very poor quality,I would not deal with this company again”

Helpful Report

Posted 1 month ago

We were sorry to hear you were disappointed with the quality of the product purchased, it is not something we have heard before about this model but we always welcome feedback. As a company we pride ourselves on excellent customer service and if you would like to contact us directly we will be more than happy to help you with an exchange or refund. Many thanks the Cybermarket team

Posted 1 month ago

“Product stopped working on first attempt. Sent messages and no response. Please send a replacement asap as I need to use for a performance on Saturday”

Helpful Report

Posted 8 months ago

“Damaged goods and no easy way of returning. Have to wait 7 days on eBay before leaving other than positive feedback.”

Helpful Report

Posted 3 years ago

We are sorry to hear you have had a poor shopping experience via eBay, all of our contact details are on any platform with which you choose to shop with us. We have no record of you trying to contact us. We do advise that if you have any problems that you simply contact us directly via our sales line or email address. We aim to respond to all enquiries within one hour and our sales team are available to speak to Monday - Friday 9am to 5pm. Cybermarket team

Posted 3 years ago

“I have made my packaging dissatisfaction (no item protection whatsoever in a plastic bag) known to Cybermarket and received an implausible and unhelpful response.”

Helpful Report

Posted 3 years ago

Thanks for your review. We are sorry that this arrived to you in this fashion, we don't usually ship in that packaging. We are still looking into the issue on why this was shipped like this, this is why are response was a bit poor at the time. Again apologies I hope the unit is working, any issues please contact us directly and we can resolve them for you.

Posted 3 years ago

Cybermarket is rated 4.8 based on 880 reviews