“Knife received as advertised. Have an issue with the blade chipping on first use which I have just advised them off. Watching this space to see what happens next…”
Hi Stephen,
Sorry to hear you've had a problem with the knife, it's certainly very unusual for this sort of damage to happen whether on first use or after many years.
We've not had any email or message from you about it that I can see so if you could forward it again to us at hello@cuttingedgeknives.co.uk with a little more info including what you were cutting when it happened and what type of of cutting board you used we would be happy to help get something sorted asap.
James.
“I ordered a Hatsukokoro Kurokaze gyuto and received it the next day. The knife is beautiful, superbly made and incredibly sharp - exactly what I wanted. I had a query about the knife to which I received a friendly and detailed reply, so top marks on customer service too. Highly recommend Cutting Edge Knives!”
“Highly recommend buying from this company. I ordered from overseas for a UK delivery and it couldn’t have been easier, Communication was great throughout and goods delivered two days after ordering.”
