Cut Plastic Sheeting Reviews

Name: Cut Plastic Sheeting
Address: The Display Works, East Way, The Display Works, East Way, Ivybridge, Lee Mill Industrial Estate
Rating: 4.77

4.8 Rating 1,353 Reviews

95 %

of reviewers recommend Cut Plastic Sheeting

4.8

Based on 1,353 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Cut Plastic Sheeting 5 star review on 16th February 2026

111

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“AVOID! I have found this company to be unreliable. They state quite clearly that delivery, not dispatch, will be in 4-6 working days. My order was placed on 4th November. I phoned a week later and was promised that item would arrive the following day, 6th working day. It didn't. I rang to cancel order and request refund but was told that it would definitely arrive Monday, 3 days after the 6th working day. It didn't. The manager was supposed to return my phone call on 15th December to discuss the issue but I am still awaiting his call. I have exchanged phone calls and emails with this company, mainly Paul Stannard, and been lied to 5 times by him and twice more by female staff. What they have done, basically, is breach of contract as they did not deliver within the 4-6 working days that they state. If you are thinking of ordering plastic sheeting from this company... look elsewhere”

Helpful Report

Posted 3 years ago

“Items arrived damaged. Inadequate packing on the corners / rough treatment in transit meant the items arrived in an unusable condition. After contacting customer services, they said they would only think about a full or partial refund if I sent the items back with a cost of at least £40 for myself.”

Helpful Report

Posted 3 years ago

“Absolute scam of a company. Really appalling customer service. I paid for a custom piece of acrylic to be cut & paid extra for 1-2 business day expedited shipping. It took them 3 business days to email and admit they didn’t have the stock to cut it. They promised they would have & cut it next day & offered to refund the shipping. Next day I emailed & they fobbed me off claiming they'd have it another day. 2 days later it became apparent that they still did not have the stock and did not know when they’d be getting it. At this point (5 business days after placing order) they had still not refunded the shipping costs or cut my plastic. I asked to cancel my order and placed it with an alternative company, they agreed to refund immediately. Of course, they didn’t. I had to open a PayPal case to fight to get my money back, £169! It took them 18 days to finally refund my purchase amount. Absolutely shocking, they are completely untrustworthy. Take your business elsewhere.”

Helpful Report

Posted 3 years ago

“paid sample for new kitchen match.emailed to find out what sample was sent as seems to be two high gloss online so I could purchase but no one has ever taken the effort to responded.not great customer service .”

Helpful Report

Posted 3 years ago

“damaged goods didnt reply to my emails”

Helpful Report

Posted 3 years ago

“Item never arrived on estimated date. 3 weeks later still no sign of it. Was told it has been delivered but this was false. Made multiple attempts to chase this up but my emails have been ignored. Currently still unresolved. Waiting for a return phone call regarding my refund.”

Helpful Report

Posted 3 years ago

“Initial order cut to wrong size. I was then informed it was my error when the dimensions were clearly marked on the order! Communication poor, slow and inattentive. Wouldn't use again.”

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Posted 3 years ago

“The Plastic was cut to the wrong size and we had to get another one done locally. So, yes poor service !”

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Posted 3 years ago

“Ordered 4 samples. Took over 2 weeks to send, had to chase them to see where the samples were. Was then told 2 of the samples are not available and would get half a refund. Now 2 samples received and no refund. Poorly organised”

Helpful Report

Posted 3 years ago

“So far I haven't received my order? I emailed you about this on Saturday but haven't had a reply. It would be good to get this sorted asap”

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Posted 4 years ago

“Ordered a large sheet of dibond on standard 3-6 day delivery. Wasn't dispatched until day 7. Arrived day 10 after repeatedly chasing the abysmal delivery company (DX). Only worth one star because I was given a partial refund. Would not recommend.”

Helpful Report

Posted 4 years ago

Cut Plastic Sheeting is rated 4.8 based on 1,353 reviews