CupsDirect Reviews

Name: CupsDirect
Address: Innovation Centre, Boundary Road, Colchester, Essex
Rating: 4.86

4.9 Rating 871 Reviews

97 %

of reviewers recommend CupsDirect

4.9

Based on 871 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat

About CupsDirect:

CupsDirect, We are catering Suppliers that specialise in B2C Food and Drink packaging.

Visit Website

Phone:

01206 212121

Email:

support@cupsdirect.co.uk

Write Your review

Tell us how CupsDirect made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

CupsDirect 5 star review on 14th May 2026

Michael

CupsDirect 5 star review on 25th February 2026

Anonymous

CupsDirect 5 star review on 27th January 2026

"Rebecca W

CupsDirect 5 star review on 15th December 2025

"Irfana P

CupsDirect 5 star review on 26th September 2025

Anonymous

121

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant fast service. The order was exactly what we needed. Will definitely be using them regularly for our stock now.”

Helpful Report

Posted 2 years ago

“Great service! Reputable delivery company I’ve used for many years with over companies so it’s great to be using them with cups direct! Customer service staff very polite and helpful”

Helpful Report

Posted 2 years ago

“Been using there products for a few months now and they are perfect for my business. They are delivered when they say they are going to be delivered. Reasonable in price and a good product”

Helpful Report

Posted 2 years ago

Thank you for your 5 star rating! We appreciate your loyalty and are so glad that our products are perfect for your business.

Posted 2 years ago

“Of the usual high standard and delivery was prompt and efficient as always”

Helpful Report

Posted 2 years ago

Thank you so much Karen for giving us a 5 star rating. We appreciate your loyalty and positive feedback. It's delightful to know that our product is of the usual high standard and delivery was prompt and efficient as always.

Posted 2 years ago

“Always excellent - reliable, great choice of products, our go to supplier for our bar at Old Bakery Studios Truro.”

Helpful Report

Posted 2 years ago

Thanks for the 5 star rating Catherine! We're so glad we've been able to meet your needs and that our products and services have been to your satisfaction. Your loyalty is very much appreciated!

Posted 2 years ago

“Reasonable price and very good service and quick”

Helpful Report

Posted 2 years ago

“Fast delivery and very friendly customer support.”

Helpful Report

Posted 2 years ago

“Quick delivery and top quality products every time.”

CupsDirect 5 star review on 18th December 2023

Helpful Report

Posted 2 years ago

“Great range and value for money. Speedy delivery. I’m not planning to buy cups anywhere else again!”

Helpful Report

Posted 2 years ago

“ORDER was not recieved in time and COST me £30 to pay for UBER delivery. NOT HAPPY AT ALL.”

Helpful Report

Posted 2 years ago

“Bought cupcake boxes x 300 from cups direct Arrived really well packaged and in great time Well made boxes Great value Thank you”

Helpful Report

Posted 2 years ago

Thank you for your great review Rhonda!

Posted 2 years ago

“I am always happy with the service I receive from cups direct. Running a business can be stressful at times, but cups direct make maintaining container stock easy!”

CupsDirect 5 star review on 13th December 2023

Helpful Report

Posted 2 years ago

Thank you for the pictures Beth, we really appreciate it! They look great.

Posted 2 years ago

“Always amazing service and quick delivery. Best price for the paper cups I have found online! I buy the 7oz paper cups to use as holders for my cupcake bouquets which I sell from my bakery and often am asked by other bakers where I source my cups from. I will always tell them it is Cups Direct !”

Helpful Report

Posted 2 years ago

“We use the ranch burger box from you guys and it suits our award winning burger shop perfectly.”

Helpful Report

Posted 2 years ago

Thank you Ahmet for your kind words - we're glad you've found the perfect product for your burgers!

Posted 2 years ago

“Good prices and excellent customer service Thank you Andy for your prompt deliveries.”

Helpful Report

Posted 2 years ago

“Super products! Spent a long time looking for exactly the right product... cupsdirect recommended and sent samples. Great service and always quick shipping!”

Helpful Report

Posted 2 years ago

Thank you for the review Louise! We're happy we could help you find the right product :)

Posted 2 years ago

“Quality and cheap .thx”

Helpful Report

Posted 2 years ago

“The quality is really good! Highly recommend!”

Helpful Report

Posted 2 years ago

“Fabulous, smart, strong and absolutely perfect for us here at Goodness Grazious. Fantastic service of great products which were very quickly delivered. More than pleased.”

Helpful Report

Posted 2 years ago

“Ordering has always been easy to complete and delivery has always been spot on! Quality products and 5* delivery”

Helpful Report

Posted 2 years ago

Thank you for the review Michael! We're glad you're so pleased with our products and service

Posted 2 years ago

CupsDirect is rated 4.9 based on 871 reviews