CupsDirect Reviews

Name: CupsDirect
Address: Innovation Centre, Boundary Road, Colchester, Essex
Rating: 4.86

4.9 Rating 850 Reviews

97 %

of reviewers recommend CupsDirect

4.9

Based on 850 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat

About CupsDirect:

CupsDirect, We are catering Suppliers that specialise in B2C Food and Drink packaging.

Visit Website

Phone:

01206 212121

Email:

support@cupsdirect.co.uk

Write Your review

Tell us how CupsDirect made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

CupsDirect 5 star review on 14th May 2026

Michael

CupsDirect 5 star review on 25th February 2026

Anonymous

CupsDirect 5 star review on 27th January 2026

"Rebecca W

CupsDirect 5 star review on 15th December 2025

"Irfana P

CupsDirect 5 star review on 26th September 2025

Anonymous

121

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Reasonable Prices, excellent service, accurate delivery dates, good range of products. to date I have had no negative issues with Cups Direct. will continue to purchase from them.”

Helpful Report

Posted 2 years ago

Thank you Peter, we appreciate your kind words and the time taken to review us.

Posted 2 years ago

“Amazing quality ! Although cups are ‘disposable’ we get plenty of use out them as they hold well through the glass washers! Fast delivery and good price for the quality !”

Helpful Report

Posted 2 years ago

Thanks for the amazing feedback Katie! We're so glad that you love the quality and their performance in the glasswasher.

Posted 2 years ago

“Brilliant quality. Although they are ‘disposable’ we use them numerous times as they last well in the glass wash! Fast delivery. Thanks again!”

Helpful Report

Posted 2 years ago

“Great selection & fast delivery”

Helpful Report

Posted 2 years ago

“Really sturdy craft bowls and lids. Will take piping hot food and they fit quite a lot of food. Really impressed with the design and functionality as well as delivery times”

Helpful Report

Posted 2 years ago

Thank you so much for your 5 star rating. We strive to ensure complete customer satisfaction and we are glad that we were able to meet this for you

Posted 2 years ago

“Good service, great quality products”

Helpful Report

Posted 2 years ago

“Great products and speedy delivery”

Helpful Report

Posted 2 years ago

“Good service and best products.”

Helpful Report

Posted 2 years ago

“Great company ..brilliant service am coming back...x”

Helpful Report

Posted 2 years ago

Thank you Anne!

Posted 2 years ago

“Pleased with quality and delivery”

Helpful Report

Posted 2 years ago

“very quick delivery”

Helpful Report

Posted 2 years ago

“I work for a homeless charity and we were in sudden desperate need of a large quantity of hot cups! Cups Direct were so generous and supportive and responded with swift efficiency. We're incredibly grateful and definitely recommend their friendly service :-) THANK YOU!!!”

Helpful Report

Posted 2 years ago

Thank you for your lovely review! More than happy to help :)

Posted 2 years ago

“excellent website with lots of useful information about the products, usually reasonably priced and very fast delivery”

Helpful Report

Posted 2 years ago

Thank you for your review, we really appreciate it!

Posted 2 years ago

“Good quality & price”

Helpful Report

Posted 2 years ago

“Great service, fast delivery”

Helpful Report

Posted 2 years ago

“Great service prompt delivery”

Helpful Report

Posted 2 years ago

“Excellent and prompt service. I had a problem with one of the items that I ordered. This was swiftly replaced with minimal fuss. I would definitely recommend using Cups Direct”

Helpful Report

Posted 2 years ago

Hi Tracy, thanks so much for your review. We are glad to have earned your loyalty with our excellent and prompt service and we always do our best to resolve any issues our customers face. We really appreciate your kind recommendation of CupsDirect and look forward to serving you again in the future!

Posted 2 years ago

“great quality, excellent customer service”

Helpful Report

Posted 2 years ago

“Always very happy with my takeaway cups and always arrive quicker than I expect!”

Helpful Report

Posted 2 years ago

Thank you so much, Elizabeth. We always try and get deliveries sent out as soon as possible so we're glad you've noticed that!

Posted 2 years ago

“Great simple site to use, good prices, fast delivery can’t ask for more !”

Helpful Report

Posted 2 years ago

CupsDirect is rated 4.9 based on 850 reviews