CupsDirect Reviews

Name: CupsDirect
Address: 148 Communications House, 9 St Johns Street, Colchester, Essex
Rating: 4.85

4.9 Rating 733 Reviews

97 %

of reviewers recommend CupsDirect

4.9

Based on 733 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About CupsDirect:

CupsDirect, We are catering Suppliers that specialise in B2C Food and Drink packaging.

Visit Website

Phone:

01206 212121

Email:

support@cupsdirect.co.uk

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CupsDirect 5 star review on 28th April 2025

104

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service apart from I did not know they wouldn't leave at my address if I wasn't available to answer my door. I'm deaf, and slow..was too late and no card left. When I rang the company, they couldn't take my request to leave at my normal safe place the following Monday. So I had to drive 20 miles there and 20 back to collect them next day. This was the only delivery company that wouldn't leave a parcel... Anyway.. Will be sure to add safe place request next time”

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Posted 2 years ago

Hi Sue, Sorry to hear about the experience and inconvenience with APC. I have added a note to check on leaving the goods safe with you for future orders. We can add request for when we are sending the goods. Thank you also for taking the time to give us feedback on our service and products. We hope to see you again in the future. Kind Regards.

Posted 2 years ago

“Fabulous prompt service. Thanks”

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Posted 2 years ago

“Ordered boxes which promptly arrived the following day. Very please with both the product and the service and have since used Cups Direct again.”

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Posted 2 years ago

“Great range of items, and great delivery.”

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Posted 2 years ago

“Excellent service, delivered very quickly and on time. Good value products, much liked by customers and event organisers.”

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Posted 2 years ago

“Prompt dispatch and good price of a quality product”

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Posted 2 years ago

“1ST CLASS Service”

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Posted 2 years ago

“Excellent service . Good communication. This is my second year of using Cups Direct.”

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Posted 2 years ago

“As always a quick service and delivery service also spot on with their delivery”

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Posted 2 years ago

“Always prompt delivery. Very easy to deal with. Website is very good and easy to use.”

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Posted 2 years ago

“brillant products and service 10 out of 10”

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Posted 2 years ago

“Easy to use website. Good updates on delivery dates / times.”

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Posted 2 years ago

“Great Service”

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Posted 2 years ago

“Cups direct are a great company, there very quick at getting the orders out. They have great products”

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Posted 2 years ago

“Really disappointed with the delivery. Which is such as shame because the product is perfect”

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Posted 2 years ago

“Very happy with them/ Fit for purpose”

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Posted 2 years ago

“Fantastic plastic tubs. Quick delivery times.”

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Posted 2 years ago

“Very easy to order, samples and completed order both arrived very quickly. Excellent quality product.Will be ordering again.”

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Posted 2 years ago

“Great company to deal with . Made quite a few order recently. Really pleased with cups and ice cream tubs”

CupsDirect 5 star review on 1st March 2023

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Posted 2 years ago

“I have used this company on many occasions and they have been very efficient and great to deal with. I would really recommend them.”

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Posted 2 years ago

CupsDirect is rated 4.9 based on 733 reviews