Cuckoo Collections Reviews

Name: Cuckoo Collections
Rating: 4.87

4.9 Rating 175 Reviews

98 %

of reviewers recommend Cuckoo Collections

Company Reviews

Metrics

Info

4.9

Based on 175 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	100%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours

About Cuckoo Collections:

Looking for a modern or traditional cuckoo clock? We have one of the largest ranges available for all modern and traditional cuckoo clocks, and we will assist you in ANY way possible to help you find a cuckoo clock that is PERFECT for your home, office, or as a gift for a beloved friend! We offer free shipping on all orders to mainland UK and most of Europe and offer a 30-day money back guarantee!

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Email:

hello@cuckoocollections.co.uk

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Cuckoo Collections 5 star review on 15th February 2025

Cherry A

Cuckoo Collections 5 star review on 16th September 2023

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Set up the clock after many years in its box. It want working properly but a quick email to customer service and it was solved. Very good quality product and lovely customer service”

Helpful Report

“This clock arrived today and its absolutely beautiful - in fairness the picture doesn't do it justice. Its beautifully made, had a nice sounding cuckoo and a lovely tone to the melodies. The detail on it is lovely and it looks even better when hung up in its final place. It was very well packaged and came with batteries and full instructions which were easy to understand. I'd also like to thank Cuckoo collections for outstanding customer service - all my questions were dealt with in a very timely, professional manner. It was a pleasure dealing with you and buying from you.”

Cuckoo Collections 5 star review on 14th May 2020

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“I bought two cuckoo clocks as gifts, they were very good quality and much appreciated by the recipients. The customer service team went beyond the call of duty in making special arrangements for the order - I'd be happy to buy from cuckoo collections again.”

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“Purchased as a Christmas present for the wife. Arrived on time for Christmas undamaged. Really like the clock. Well made and reflective of a traditional German cookoo clock. Really like it. There is an error in the setup instructions that could cause someone to inadvertently damage the clock namely removal of bellows securing wires. These wires were not apparent on my clock and mechanism wires could be confused with these. I used common sense and ignored the step. Very nice clock highly recommended +++”

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“I found Cuckoo Collections to be prompt and responsive to all my questions.”

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“the clock was a surprise present for my wife. she had always wanted one and I wanted to make sure it was a genuine hand made mechanical clock. it arrived in good time, very well packaged and she was delighted with it. I hadn't any previous interest or knowledge of cuckoo clocks but it is surprising how quickly it became part of the home, having a cuckoo in the house adds something that makes you smile. I should mention that it is well crafted and keeps good time.”

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“My wife is very pleased with her cuckoo clock which arrived well wrapped and complete with batteries,i found my customer experience to be excellent.”

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“A really nice clock, which stops conversations when it goes off, so it can be listened to. Delivery direct from Germany of this quality item. Delivery was quicker than expected and communications from Cuckoo Collections was top notch.”

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“Beautiful clock. Excellent service. Arrived quickly. Excellent packaging. Definitely recommend. Many Thank”

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“Totally brilliant service. They even called me and helped with the delivery. It all arrived before Christmas! Defo buy here again.”

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“The clock is a masterpiece. Cuckoo Collections answered my questions quickly and courteously.”

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“Amazing clock, arrived very quickly and was very safely packaged. Easy to set up, and now I couldn’t imagine the living room without it. Would recommend to everyone :)”

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“Great clock, keeps perfect time. Went for the eight day clock rather than the quarts battery operated type and have never regretted the choice. Excellent craftsmanship, would choose Cuckoo Collections every time.”

Cuckoo Collections 5 star review on 16th February 2020

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“Absolutely LOVE our modern cuckoo clock, and delivery was amazingly speedy (despite a very late Christmas order!) Highly recommend”

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“my clock arrived on the day that I was told it would and it was beautifully packaged. It was so easy to assemble the clock and it was soon on the wall in my house and performing in the way that I hoped it would. the clock has already given joy to me and to my family and friends. I have told them where I found the clock, on your website and I hope that they may order a clock from you in the future.”

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“Good quality, my mother loved it! Highly recommend to anyone. Well packaged also. Not one fault to pick, thank you”

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“A wide selection of clocks available, a web site that is easy to use and navigate. They always respond to questions via e mail and promptly and with extremely helpful advice. They helped when I had a query on the shipping and the clock arrived when they said it would. The clock is amazing and beyond my expectations absolutely brilliant. Would highly recommend getting a cuckoo clock and from cuckoo collections. Thank you”

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“Fabulous product and great service”

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“We wanted to replace a cuckoo clock which we had purchased in Germany many years ago and had not been working for some time Your Clock has done that and works perfectly.It was good to find a company in England that could supply real German Clocks”

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“Did research online and Cuckoo Collections had what I wanted at the right price (even being sent to Australia). Item was well packaged, and happy working in our new kitchen. If you are after a unique clock try them.”

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Cuckoo Collections is rated 4.9 based on 175 reviews