CRU Kafe Reviews

Name: CRU Kafe
Address: 85 great portland street, London, London
Rating: 4.59

4.6 Rating 1,008 Reviews

89 %

of reviewers recommend CRU Kafe

4.6

Based on 1,008 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

020 3642 5294

Email:

Help@crukafe.com

Location:

85 great portland street,
London
London
W1W 7LT

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CRU Kafe 5 star review on 31st August 2025

Christine Chamberlain

CRU Kafe 5 star review on 31st March 2022

Mark Smales

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My daily morning coffee is a CRU Kafe decaf bag, and I look forward to enjoying this every day - wouldn't be without it. I keep topped-up, with a small stockpile in a box in the hall, to ensure that I don't run short - what a catastrophe that would be! It has a lovely, rich and smooth coffee flavor, if made according to the instructions on the CRU Kafe website!!! Please keep making this lovely coffee! 👍👍👍”

Helpful Report

Posted 2 years ago

“Great coffee, in bags, just love it”

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Posted 2 years ago

“Amazing coffee. Rich satisfying flavours and being organic is a huge bonus”

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Posted 2 years ago

“Very satisfied with my coffee order however not satisfied with after paying for Royal Mail delivery I was given a delivery service by evri. If I wanted a delivery by evri I would of indicate d a delivery by them at the time of ordering. Evri are a very unreliable delivery company and I would never choose to use them! Just as unreliable as ever when delivering my order from you. My parcel was left outside my building for any person to take it. They did not ring my door bell to inform me of delivery. Shocking service , which is why I never use them through choice .”

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Posted 2 years ago

“The coffee is delicious”

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Posted 2 years ago

“Sample box of coffee pods received. Excellent value, enjoying trying out each one, love the fact they are organic.”

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Posted 2 years ago

“I've been using Cru Kafe for over a year now after trying lots of different types of ground coffee and pods but none gave me the taste I was looking for. After becoming aware of the advantages of organic coffee, I tried several brands but found them very expensive and disappointing. And then I discovered Cru and I've never bought coffee anywhere else since. Love it! Each type has a distinctive taste. I drink my coffee black so am very keyed into the flavours. Furthermore, it's cheaper than most other organic coffees on the market. You're stuck with me for life!”

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Posted 2 years ago

“This order was VERY slow to dispatch and I got no response at all through their "contact us" option. Products themselves are superb, but I know that from previous orders.”

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Posted 2 years ago

“Product great postage expensive.”

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Posted 2 years ago

“Way overpriced organic coffee pods for loyal customers buying direct”

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Posted 2 years ago

“Excellent service and organic,ethically sourced coffee. What's not to like!”

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Posted 2 years ago

“Great, lovely coffee speedy delivery x”

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Posted 2 years ago

“My order didn't ever arrive. I sent a message to the help email address and never got a response”

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Posted 2 years ago

“Excellent coffee and delivery.”

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Posted 2 years ago

“Great coffee”

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Posted 2 years ago

“I ordered a selection of coffee pods so I could find the right one for me.”

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Posted 2 years ago

“Lovely mixed box of capsules. Our favourites are : Columbian, Dark Roast, Lungo and Ristretto. We’ve also taken advantage of your fabulous Opal coffee machine offer.”

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Posted 2 years ago

“Excellent product.”

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Posted 2 years ago

“I first came across Cru Kafe through shopping at Waitrose. Once having tasted your coffee I haven't bought any other make and now buy direct from yourselves. The first cup I have in the morning I savour whilst still in bed. Lovely being retired and able to make the most of that first mug.”

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Posted 2 years ago

“The trial offer was very good and arrived quickly. Finding the coffee not strong enough for me.”

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Posted 2 years ago

CRU Kafe is rated 4.6 based on 1,008 reviews