CRU Kafe Reviews

Name: CRU Kafe
Address: 85 great portland street, London, London
Rating: 4.60

4.6 Rating 818 Reviews

89 %

of reviewers recommend CRU Kafe

4.6

Based on 818 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

020 3642 5294

Email:

Help@crukafe.com

Location:

85 great portland street,
London
London
W1W 7LT

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CRU Kafe 5 star review on 31st August 2025

Christine Chamberlain

CRU Kafe 5 star review on 31st March 2022

Mark Smales

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Awesome coffee and service. I bought these for my partner to try and he really loved the trial pack.”

Helpful Report

Posted 7 years ago

Wow! Thanks so much for taking the time to leave such a delightful review :) We are so glad your partners enjoying the coffee! Be sure to let him know that we have some very exciting changes coming in the summer! Sign up to our news letter to be first to hear about all the exciting news! Kind Regards, Sarah

Posted 7 years ago

“Loved the coffe and above all the fact that is the pods are recyclable !!!”

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Posted 7 years ago

Hello Daniela, So glad to hear you are enjoying the coffee :) Please sign up to our news letter to hear more about our new improved recyclable pods coming soon Daniela! Kind Regards, Sarah

Posted 7 years ago

“Excellent coffee, price and delivery, will definitely be buying again thank you”

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Posted 7 years ago

Thank you for taking the time to leave such a glowing review Tony :) We are glad to hear you are enjoying the coffee and whole CRU experience! Kind Regards, Sarah

Posted 7 years ago

“Absolutely wonderful coffee”

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Posted 7 years ago

Thanks for taking the time to leave your review :) So glad you think so! Kind Regards, Sarah

Posted 7 years ago

“Great coffee, always arrives on time, well packaged”

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Posted 7 years ago

Hello Karen, Thank you for leaving your review today! Glad you are enjoying the coffee, please make sure you are all signed up to our news letter to hear about all the exciting changes we have coming up in the summer! Kind Regards, Sarah

Posted 7 years ago

“Their online ordering is quick and very easy to use”

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Posted 7 years ago

Thank you for the review Ray! Glad you are enjoying the full CRU experience :) Kind Regards, Sarah

Posted 7 years ago

“The best coffee and organic we have ever had we have been buying it for the last three years thank you and keep up the good work”

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Posted 7 years ago

WOW! What a lovely review :) So happy you are enjoying the coffee and hopefully you will be excited by all the new changes coming up soon! Kind Regards, Sarah

Posted 7 years ago

“The best coffee ever 👌😍”

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Posted 7 years ago

Hello Manahel, Thank you so much for taking the time to tell us your thoughts! So happy you are enjoying the coffee! if you haven't already, please sign up to our news letter to be the first to hear about our exciting news coming up in July!!! Kind Regards, Sarah

Posted 7 years ago

“The service was excellent. The coffee we have tasted so far is also good.”

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Posted 7 years ago

Fantastic news! We are always here to help with any questions you may have :) Kind Regards, Sarah

Posted 7 years ago

“Lovely coffee. Great to be able to recycle pods.”

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Posted 7 years ago

Thank you for taking the time to leave your review :) Please sign up to our news letter to keep up to date with a very very exciting new announcement we have coming in July - I think you especially will appreciate it! Kind Regards, Sarah

Posted 7 years ago

“This coffee is awesome!!”

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Posted 7 years ago

We are so glad you are enjoying it! Kind Regards, Sarah

Posted 7 years ago

“Lovely fresh coffee, I love the smell when I open a new bag, I inhale the aroma!”

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Posted 7 years ago

Hello Heather, Thank you for all your support over the years and also your lovely review! We will see you soon :) Kind Regards, Sarah

Posted 7 years ago

“Great tasting coffee”

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Posted 7 years ago

So glad you are enjoying it! Kind Regards, Sarah

Posted 7 years ago

“I love Cru Kafe coffee pods, especially their decaf range. They are easy to order, quick to deliver and very well priced considering they are both organic and compostable. I love to shop small and totally recommend you give these a try!”

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Posted 7 years ago

Hello Charlotte, Thank you so much for taking the time to leave your review , we are so happy you are enjoying the coffee! :) Kind Regards, Sarah

Posted 7 years ago

“I love CRU Kafe! It’s the best coffee you can get for a Nespresso and the service is great. Highly recommend.”

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Posted 7 years ago

Thank you for the lovely words Ben :) If there is ever anything we can do for you please get back in touch! Kind Regards, Sarah

Posted 7 years ago

“Good delivery, great coffee!”

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Posted 7 years ago

Glad to hear you are enjoying the whole CRU experience! Kind Regards, Sarah

Posted 7 years ago

“Great selection of coffees. Goes well with dark chocolate 🍫.”

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Posted 7 years ago

Hello Kristina, Thanks for leaving your review :) Sounds like you have found the perfect way to enjoy yours! Kind Regards, Sarah

Posted 7 years ago

“Brilliant, so good to find a decent decaf coffee”

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Posted 7 years ago

We are extremely proud of our Decaf offering, so happy to hear you are enjoying it too! Kind Regards, Sarah

Posted 7 years ago

“Prompt response to emails. Prompt delivery. But most importantly great coffee. When you make a coffee for a friend. And they stop mid conversation to say mmm that's good coffee ☕.”

Helpful Report

Posted 7 years ago

Hello Andrew, Sounds like you and your friend have incredibly good taste in coffee :) Thank you for leaving your feedback and we hope to see you again soon! Kind Regards, Sarah

Posted 7 years ago

“Love the dark roast. 2 pods equals a great flat white. Helpful and easy system to use and even when we had a small issue resolved quickly and no fuss. Highly recommend”

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Posted 7 years ago

Thanks for the feedback Keiran :) So glad you are enjoying the coffee and so glad we could help! Kind Regards, Sarah

Posted 7 years ago

CRU Kafe is rated 4.6 based on 818 reviews