CRU Kafe Reviews

Name: CRU Kafe
Address: 85 great portland street, London, London
Rating: 4.60

4.6 Rating 818 Reviews

89 %

of reviewers recommend CRU Kafe

4.6

Based on 818 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

020 3642 5294

Email:

Help@crukafe.com

Location:

85 great portland street,
London
London
W1W 7LT

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CRU Kafe 5 star review on 31st August 2025

Christine Chamberlain

CRU Kafe 5 star review on 31st March 2022

Mark Smales

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with the Nespresso capsules.”

Helpful Report

Posted 7 years ago

We are glad you are enjoying our coffee :) Please keep an eye out for the launch of our new pods next week - 100% recyclable (at home) aluminium! Kind Regard, Sarah

Posted 7 years ago

“The service is spot on. Order placed, delivery exactly as requested. Most importantly the coffee is great. The biscotti are a rare treat!”

Helpful Report

Posted 7 years ago

Hello Mark, Thank you for taking the time to leave such a glowing review! The biscotti is a firm fav of ours here in the office as well :) Kind Regards, Sarah

Posted 7 years ago

“Prompt shipment and delivery of high quality coffee as usual.”

Helpful Report

Posted 7 years ago

Hello Andrew, Thank you for the lovely review :) We are so happy you are enjoying the coffee! Kind Regards, Sarah

Posted 7 years ago

“Beans, ground and pods, the quality of the coffee is superb. I particularly like the new blends of bean and ground. The quality of the coffee is matched and complimented by great service and exemplary customer services what more could one say if CRU was a woman I would want to marry her.”

Helpful Report

Posted 7 years ago

Hello David, Thank you so much for taking the time to leave us such a wonderful review. We are so glad you enjoy the coffee and are extremely thankful to have your support. Kind Regards, Sarah

Posted 7 years ago

“Personally I think Cru Cafe is the best capsule coffee out there. My experience with shopping on their website was simple and expedient so I highly recommend it!”

Helpful Report

Posted 7 years ago

Hello Chris, Thank you for leaving such a delightful review! We are so glad to hear that you are enjoying the coffee! Please keep an eye out for our new 100% fully recyclable pod coming at the beginning of August! Kind Regards, Sarah

Posted 7 years ago

“good service and quality of coffee, it is the best quality and price coffee i found in the market”

Helpful Report

Posted 7 years ago

Hello and thank you for your feedback today :) We are so glad you are enjoying the coffee :) Kind Regards, Sarah

Posted 7 years ago

“The coffee amazing!”

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Posted 7 years ago

Hello Andreas, Thank you so much for taking the time to leave us with your review today, we are so glad you are enjoying the coffee! Kind Regards, Sarah

Posted 7 years ago

“Delicious coffe. Prompt delivery”

Helpful Report

Posted 7 years ago

Thank you for leaving your feedback today :) We are happy to hear you are enjoying the coffee! Please sign up to our news letter to hear all bout our brand new pods launching later this month! Kind Regards, Sarah

Posted 7 years ago

“Great coffee and great service!”

Helpful Report

Posted 7 years ago

Hello Jane! So glad you are enjoying the full experience :) Please make sure you keep posted on our new pod and packaging launch later this month! Kind Regards, Sarah

Posted 7 years ago

“Great quick service and great tasting coffee”

Helpful Report

Posted 7 years ago

Thank you for taking the time and getting back to us with your feedback today. We are so glad you are enjoying the coffee! Please make sure you are signed up to our news letter to be the first to hear all about the brand new pod launch in a few weeks time! Kind Regards, Sarah

Posted 7 years ago

“I ordered the coffee pod starter pack and I enjoyed all of the flavours. Really great value and excellent service from cru. I especially love the fact you can recycle the pods. I highly recommend and I will definitely be sticking with them.”

Helpful Report

Posted 7 years ago

Hello Lucy, Thank you for leaving us such a glorious review :) We are so happy you are enjoying all the blends! Please make sure you are signed up to our news letter to be the first to hear all the exciting news surrounding our new pod launch later this month! Kind Regards, Sarah

Posted 7 years ago

“Just received my first order very fast delivery the coffee is gorgeous very happy”

Helpful Report

Posted 7 years ago

Hello Michele, We are so glad to hear you are enjoying the coffee! Please make sure you are signed up to our news letter to be the first to hear all the exciting news surrounding our new pod launch later this month! Kind Regards, Sarah

Posted 7 years ago

“Everything about CRU Kafe is first class and so wonderful. I really don’t know what I did before I discovered them. My morning espresso has now become a total organic moment of joy. Thank you.”

Helpful Report

Posted 7 years ago

Hello Suzie, What a lovely review :) We are so glad we have managed to brighten up your morning! Please make sure you are signed up to our news letter to be the first to hear all the exciting news surrounding our new pod launch later this month! Kind Regards, Sarah

Posted 7 years ago

“Fast delivery, and the coffee tastes amazing! Will order again!”

Helpful Report

Posted 7 years ago

Thank you for your feedback Marleen, So glad you are happy with the service! Please do make sure you are signed up to our news letter to be the first to hear all about the new pod launch later this month! Kind Regards, Sarah

Posted 7 years ago

“Fast, excellent service and fantastic product. Love the organic coffee and the decaf is also very enjoyable.”

Helpful Report

Posted 7 years ago

Thank you for taking the time to leave such a glowing review :) We are very proud of our Decaf and are so glad that you are enjoying it! Please sign up to our news letter to hear more about the new pod launch! Kind Regards, Sarh

Posted 7 years ago

“Been buying this coffee for about 12 months can’t fault the produce great taste and aroma great price and would definitely buy again”

Helpful Report

Posted 7 years ago

Thank you Zbyszek, We really appreciate the feedback and we are glad you have been enjoying the coffee for so long! Please sign up to our news letter to hear about all the new and exciting changes we have coming up soon! Kind Regards, Sarah

Posted 7 years ago

“Great coffee, prompt delivery. Can’t fault anything!”

Helpful Report

Posted 7 years ago

Hello Sarah, Thank you so much for getting back to us with your feedback! So happy to hear you are enjoying the full CRU experience :) Kind Regards, Sarah

Posted 7 years ago

“great product ticks all the boxes, good flavour/taste, organic and the pods can be recycled. my totally converted from my nespresso pods and won't be going back”

Helpful Report

Posted 7 years ago

Wow! Thanks for such a glowing review and we are so happy you are enjoying the coffee! Make sure you sign up to our news letter to hear about some very exciting improvements we have coming in July! Kind Regards, Sarah

Posted 7 years ago

“Light roast is the one. After trying I ordered 6 more bags.”

Helpful Report

Posted 7 years ago

Hi Jon, So glad to hear you are a fan! Its one of the original blends and has a firm cult following to this day! Kind Regards, Sarah

Posted 7 years ago

“Great coffee service and delivery”

Helpful Report

Posted 7 years ago

Thank you for the feedback Alethea :) Enjoy the coffee and we hope to see you again soon!! Kind Regards, Sarah

Posted 7 years ago

CRU Kafe is rated 4.6 based on 818 reviews