Creditas Financial Solutions Ltd Reviews

Name: Creditas Financial Solutions Ltd
Address: 72 Otley Road, Guiseley, Leeds
Rating: 4.87

4.9 Rating 419 Reviews

98 %

of reviewers recommend Creditas Financial Solutions Ltd

4.9

Based on 419 reviews

Customer Service
Communication Channels	Telephone

About Creditas Financial Solutions Ltd:

Launched in 2007, Creditas Financial Solutions Limited, a vehicle finance broker, was formed by a dedicated team of finance professionals.

Creditas Financial Solutions has grown to become a limited company. We now have offices in Leeds and Edinburgh, which provide brokering services to the motor retail industry and consumers in search of vehicle finance, across the North of England and Scotland.

Visit Website

Phone:

01943 873 277

Email:

proposals@creditas.org.uk

Location:

72 Otley Road,
Guiseley
Leeds
LS20 8BN

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Creditas Financial Solutions Ltd 5 star review on 8th August 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Terrible service, happy to take your money but when they make a mistake they ghost you. FOS case open, avoid at all costs unless you have money to throw away”

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Posted 2 days ago

“I had a really great experience with Kian while arranging the finance for my car. He was extremely helpful from start to finish, made the whole process really straightforward, and was always happy to answer any questions I had. Kian was friendly, professional and went above and beyond to help me get everything sorted. I really appreciate all his help and would definitely recommend him to anyone looking for help with car finance. Great service!”

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Posted 1 month ago

“I would like to express my sincere appreciation for your assistance throughout this process. Your professionalism, responsiveness, and effective communication were greatly appreciated. It was a pleasure working with you, and I look forward to future opportunities to collaborate.”

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Posted 1 month ago

“Excellent advice assistance with not only the finance but also the purchase of my new caravan Delighted with it all. Thanks again Claire and team!!”

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Posted 2 months ago

“A totally professional and straightforward company with no difficult questions. I was dealt with by a a staff member by the name of Kian, he was absolutely fantastic really helpful with all stages of the process. Kian really went above and beyond for customer satisfaction, there was regular contact from him and advising and at one stage he actually was on FaceTime to assist with the form as I struggled with slight technical side of things. What a true example of standards and professionalism by the young man, who i believe is an asset to the company.”

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Posted 2 months ago

“Unbelievable service even at 8pm at night. Kian it was a pleasure working with you mate honestly can’t thank you enough be definitely in touch in the future 100%”

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Posted 2 months ago

“Absolute please dealing with Kian, nothing was too much trouble, and explained all details I needed to make an informed decision, second time using them and will be back again I am sure.”

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Posted 3 months ago

“Prioritising Dealer Relationships Over Customer Safety! I am extremely disappointed with how Creditas has handled my case. I was sold a car with a safety-related indicator fault and evidence of active concealment (hidden touch-up paint used to mask bodywork damage). Despite providing evidence that the dealer admitted in writing they are 'not a mechanic' and used derogatory language toward me, Creditas is still attempting to force me back to that same dealership for repairs. They are ignoring the total breakdown of trust and the safety risks involved. Their role as a broker should be to ensure a fair outcome, yet they are shielding a dishonest dealer while I am left with a faulty vehicle. Financial Ombudsman case is now open due to their lack of professional intervention”

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Posted 5 months ago

“Excellent service from Kian from the very beginning until the very end. Very supportive and kept me in the loop at all times did his best to get me my dream car in less than a week. Great lad thank you for everything Kian!!! The best in the business!!! Dimitris.”

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Posted 5 months ago

“Excellent service from the team. They comprise of professionals who knows all the ins and outs of private investigative services. Highly recommend A++”

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Posted 5 months ago

“I am very happy whit their services .Kian was very helpful throughout the entire process and made everything simple for us.”

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Posted 7 months ago

“My experience with Creditas during the cancellation and unwinding of a vehicle finance agreement has been deeply disappointing. From the outset, I did not feel the matter was handled professionally or with appropriate urgency. After formally cancelling the vehicle purchase with the supplying dealership, I contacted Creditas multiple times by email requesting confirmation of the agreement status and next steps. None of my emails were responded to. Instead, I was left to repeatedly telephone and chase for updates. Despite confirmation that the dealership returned the funds required to unwind the agreement, the account has remained open on your system. This administrative delay has directly prevented me from proceeding with delivery of a new vehicle, causing further disruption and inconvenience. At no stage was I proactively updated, provided with clear timescales, or given written reassurance regarding the impact on my credit file. For a financial services provider dealing with regulated credit agreements, this level of communication is not acceptable. The overall handling of this matter has caused unnecessary stress and delay. Customers should not have to continually pursue updates in order to receive basic information about the status of their own finance agreement.”

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Posted 8 months ago

“Where do I start , from initial phone call to Kian to the finance being agreed and finalised it has been the smoothest journey , always kept me informed and answered all my questions, a highly recommended company to use”

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Posted 9 months ago

“Kian was very professional in helping me with my car creditas finance from start to finish. He was incredibly approachable and made the whole process feel easy and stress-free. No matter what questions I had, he always took the time to explain everything clearly and was consistently polite and patient throughout. His professionalism really showed in the way he handled every step, and it gave me a lot of confidence in my decision. I’m genuinely grateful for his support, and I would highly recommend Kian to anyone looking to finance their car.”

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Posted 10 months ago

“Simon customer service is very good. Very professional and incredibly helpful. Thank you.”

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Posted 1 year ago

“I had a great experience with Creditas when financing my car. The process was quick and easy, and their customer service was outstanding—friendly, helpful, and clear every step of the way. Thanks to them, I was able to get my car with zero hassle. Highly recommend!”

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Posted 1 year ago

“From start to finish of my application, all the staff where brilliant 👏. Everyone was very helpful, any queries I had where answered without any hesitation. Customer service is excellent. I would recommend Creditas to family and friends. Thankyou”

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Posted 1 year ago

“Great company very helpful”

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Posted 1 year ago

“Matt dealt with my finance and he was super helpful and kind!”

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Posted 1 year ago

“Very good customer service”

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Posted 1 year ago

Creditas Financial Solutions Ltd is rated 4.9 based on 419 reviews