“Posted at local Post Office 10am Saturday refunded Monday exceptional service for my first refund
If only all online stores were as good very happy customer”
Thank you for your review! We're delighted the dress arrived quickly and looks even nicer than on the hanger, great item for the winter.
Kind regards,
Team Country Collection
Thank you for your review! We’re glad to hear the delivery was quick and you’re very satisfied with your purchase.
Kind regards,
Team Country Collection
“I am pleased with the items which fit well. The skirt is a very nice lightweight cotton which I know I'll find useful, and I like the style of the top with dolman sleeves.”
Thank you for your review! We’re delighted to hear the items fit well and that you like the lightweight cotton skirt and the dolman sleeve top.
Kind regards,
Team Country Collection
“The order arrived swiftly. The item fitted nicely except over my bust, it only just fitted even though I'd ordered the correct size. The item is lovely so I am keeping it as there isn't a bigger size.”
Thank you for your review, Helena. We’re glad to hear the order arrived quickly and that you love the item, though we’re sorry the fit around the bust was tight despite choosing the correct size.
If you’d like to discuss fit options in the future, please feel free to contact us.
Kind regards,
Team Country Collection
“I bought a beautiful blouse that just didn't suit my shape and I returned it immediately. This process was easy and my refund has been effortless. I would recommend this company wholeheartedly.”
Thank you for sharing your experience, Sally. We're glad the return was easy and your refund felt effortless. We appreciate your wholehearted recommendation.
Kind regards,
Team Country Collection
“The item that I ordered arrived in very good time without any delays.
The sizing is on the large side and the pricing doesn't reflect in the quality of the product”
Thank you for sharing your experience. We’re glad the item arrived promptly. Sorry to hear the sizing was large and you feel the pricing doesn’t reflect the quality. If you’d like to discuss this further or arrange a return due to the quality issue as this is something we feel we would like to look into for you. Please do not hesitate to contact us.
Kind regards,
Team Country Collection
“Excellent and prompt delivery of online orders, plus easy returns. Just a pity this time that the shoes I had ordered were too narrow for me. Generally speaking I have been very satisfied with the clothes I have ordered.”
Thank you for sharing your experience. We're glad the delivery was prompt and returns were easy, and that you’re generally satisfied with the clothes. Sorry to hear the shoes were too narrow this time.
Kind regards,
Team Country Collection
“Highly recommended company. Always a pleasant to buy from. Website is easily navigated, with items clear and concise. Ordering easy. Customer service is first rate.”
Thank you for your review. We're glad you found the website easy to navigate, items clear, ordering easy, and our customer service first rate.
Kind regards,
Team Country Collection
Thank you for your review. We’re glad you’re happy with the good quality clothing and that orders arrive within three working days.
Kind regards,
Rebecca - Team Country Collection
“I have been buying Country Collection for many years and find the garments to be of good quality and good value. Recently, I have decided to buy most of my clothes from CC as I am finding it easier than trudging around the shops. There is the advantage that you can always find items that go together, as far as colours are concerned, so it is easy to build outfits. Trouser legths start at 26" and there is an alteration service.
There have been changes to some garment recently and I now take a size 10 instead of a 14.”
Thank you for your review, Jill. We’re glad you’ve found good quality garments, good value, and easy outfit coordination with Country Collection, and that our alteration service is useful as your size has changed.
Kind regards,
Rebecca - Team Country Collection
