Thank you so much for your lovely review. We’re thrilled you were happy with the speedy delivery and the returns/exchange service. We’ll pass your kind comments to the team.
Kind regards,
Rebecca - Team Country Collection
Thank you for your review. We’re glad you like the clothes, and we’re sorry you feel they’re overpriced. We’ll pass your feedback to the team to review our pricing and promotions. If you’d like, I can check any current offers or upcoming discounts for you.
Kind regards,
Rebecca - Team Country Collection
“All products are of excellent quality and classic design. I am still wearing clothes I bought 30 years ago and receive many positive comments. Your clothes never go out of fashion.
My only criticism is the lack of trousers in a 31” leg length.”
Thank you so much for your lovely review. We’re delighted you’re happy with the quality and timeless design, and we’ll pass your note about trousers with a 31" leg length to our product team.
Kind regards,
Rebecca - Team Country Collection
“The choice of colours is amazing for many items and the service from the company excellent. However, most items are above my normal price bracket, so I only make occasional carefully selected purchases.”
I'm glad you love the colours and the service. We understand that some items can be outside your usual budget. We do run occasional sales and offer a range of more affordable pieces as well. We do appreciate this feedback.
Kind regards,
Rebecca - Team Country Collection
Thank you so much for your lovely review. We’re glad the quality is good and the delivery was rapid, and that you’re highly satisfied.
Kind regards,
Rebecca - Team Country Collection
Thank you so much for your lovely review. We’re glad you’re pleased with the scents and loved the bag to keep them in.
Kind regards,
Rebecca - Team Country Collection
“I bought 3 square necked T shirts last year and was very pleased with the quality and thickness of the fabric. I reordered a white one this year and the quality has really gone down. At £40 for a T shirt, I didn't expect see - through, poor quality cotton. Very disappointing..”
I'm sorry to hear the quality has declined on your latest purchase. We take feedback like this seriously and would like to look into it for you.
Kind regards,
Rebecca - Team Country Collection
“Quick efficient service from start of ordering to final delivery.
Well spoken and clear assistant, most polite and helpful.
We are delighted with our product we purchased. Many thanks.”
Thank you so much for your lovely review. We’re glad you were pleased with the quick, efficient service from start to finish and that our assistant was clear and helpful. Delighted you’re happy with your product—many thanks.
Kind regards,
Rebecca - Team Country Collection
Thank you so much for your lovely review. We’re thrilled you’ve found our service reliable and that you’ve been with us for many years. We’re glad you’re happy with the clothing, sizing, and materials and we truly appreciate your recommendation.
Kind regards,
Rebecca - Team Country Collection
“Excellent, quick service. I have used this firm on several occasions and found the service consistently good and the products well made and good quality. Nice to have some items made in Britain as well.”
Thank you so much for your lovely review. We’re thrilled you’ve had quick, reliable service and are happy with the quality of our products. We appreciate your continued support and look forward to serving you again.
Kind regards,
Rebecca - Team Country Collection
“The clothes are made of good quality material and the workmanship is excellent.
Staff are pleasant and helpful. I love the wide collection of skirts which is unusual these days! When I had a problem with a top 12 months after purchasing it, there was no quibble about it and I received a full refund.”
Thank you so much for your wonderful review. We’re delighted you’re happy with the quality and workmanship, and that our staff were pleasant and helpful. Great to hear that the issue with the top was resolved with a full refund.
Kind regards,
Rebecca - Team Country Collection
Thank you so much for your lovely review. We’re glad you were impressed with the fast delivery, excellent quality, and great value.
Kind regards,
Rebecca - Team Country Collection
“I find that most of your stock is stuck with the same designs. I want more flowery patterns showing a more modern style, after all we may be mature but we still like to look our best.”
I'm sorry to hear you’re not finding the variety you’d like. We’re always updating our range and will pass your feedback to our buying team to consider more floral, modern designs.
Kind regards,
Rebecca - Team Country Collection
Thank you so much for your lovely review. We're glad we could assist with empathy in sorting out your problem.
Kind regards,
Rebecca - Team Country Collection
Thank you so much for your lovely review. We're thrilled you found the clothes beautiful, well fitting and that you experienced fast, efficient service.
Kind regards,
Rebecca - Team Country Collection
Thank you so much for your lovely review. We're thrilled to hear you experienced excellent service and would recommend us.
Kind regards,
Rebecca - Team Country Collection
