“The goods arrived but one item had not been checked when packing. One piece of the bra was missing and had not been sown in!
However the returns process was speedily executed.”
I'm sorry to hear one bra piece was missing and not sewn in. Unfortunately this has arrived to us like this from the supplier so we will look into how this has happened. We have received it back today and your return has been processed.
It’s good to know the returns process was speedy.
Kind regards,
Team Country Collection
“I bought 3 square necked T shirts last year and was very pleased with the quality and thickness of the fabric. I reordered a white one this year and the quality has really gone down. At £40 for a T shirt, I didn't expect see - through, poor quality cotton. Very disappointing..”
I'm sorry to hear the quality has declined on your latest purchase. We take feedback like this seriously and would like to look into it for you.
Kind regards,
Rebecca - Team Country Collection
“I am completely fed up with CC continually asking for my password which I have had to change EVERY time I try to order, only to have it rejected AGAIN and AGAIN. From now on you have lost my orders.”
“Just had my first order delivered very promptly but had to send most of it back. Wrong blouse (size 16 instead of 12), two other blouses size 12 - one right and other far too tight. Should have been 16. 2 long cardigans size medium -one right and other far too big. Disappointed to say the least.”
