“I found it very difficult to order and in so doing ordered 2! It maybe that many people were using the site but I got extremely frustrated!
The skirt is just what I wanted so I'm pleased with the result and will be returning the extra one.”
Thank you for sharing your experience. We’re glad the skirt is exactly what you wanted, and that you’ll be returning the extra item. We’re sorry the ordering process was frustrating. Please feel free to contact me at rebecca.parker@wcfhomeshopping.co.uk if you require any help in the future.
Kind regards,
Rebecca - Team Country Collection
Thank you for your review. We’re glad you had excellent service and that you liked the skirts you ordered.
Kind regards,
Rebecca - Team Country Collection
Thank you for your review. We’re glad you found the service fast and efficient and that you’re satisfied with the king size sheet quality.
Kind regards,
Rebecca - Team Country Collection
Thank you for your review. We're glad you found the polo necks of excellent quality and that they arrived promptly. We hope you enjoy wearing them when the weather cools.
Kind regards,
Rebecca - Team Country Collection
I'm sorry to hear that ordering the Sloggi Comfort Bra felt confusing. I have sent you a separate email if you can please tell me what part was unclear and I’ll try to help clarify how to find and add that item.
Kind regards,
Rebecca - Team Country Collection
“Beautifully made clothes in very pretty fabrics.
Excellent website with useful information . eg. actual garment sizes to compare with accepted sizes for S M L XL garments.
A quick deiivery service.”
Thank you for your review. We’re glad you’re happy with the beautiful fabrics, the useful size information on the site, and the quick delivery.
Kind regards,
Rebecca - Team Country Collection
Thank you for your review. We’re glad you’re happy with the brilliant quality and that the delivery was spot on.
Kind regards,
Rebecca - Team Country Collection
Thank you for your feedback. We’ll pass this suggestion to the team to consider longer lengths for the straight denim skirt.
Kind regards,
Rebecca - Team Country Collection
Thank you for your review. We’re glad you’re happy with the items and alterations, and that they provide more choice for petite women.
Kind regards,
Rebecca - Team Country Collection
“I don't buy clothes very often now, but whaenever I have bought from the Country Collection they have always turned out to be good. I never have to worry about things not fitting or of poor quality. I like their good a lot.”
Thank you for your review. We’re glad to hear that items from Country Collection consistently meet your expectations for fit and quality, and that you’ve had positive experiences with us.
Kind regards,
Rebecca - Team Country Collection
“Browsed catalogue and spotted items. Eady to find online and order. Very quick delivery. Had to return one item. Very prompt refund. Excellent service”
Thank you for your review. We’re glad you found the catalogue easy to browse online, the delivery quick, and that the refund for the returned item was prompt. We’re pleased you had an excellent service experience.
Kind regards,
Rebecca - Team Country Collection
“Disappointed with the skirt and reluctantly returned the top,Loved the fabric but it was far too long for me. Not however my usual experience of country collection.”
Thank you for your review. We're sorry the skirt didn’t meet your expectations and that the length wasn’t right for you, though we’re glad you loved the fabric. It’s helpful to hear that it wasn’t your usual experience.
Kind regards,
Rebecca - Team Country Collection
Thank you for your review, Frances. We’re really glad you were completely satisfied with your order and service as always.
Kind regards,
Rebecca - Team Country Collection
