“My order arrived very quickly and the cardigan quality is perfect....unfortunately I ordered the wrong size (large) and have returned it by Royal Mail in exchange for a medium size...thank you ....Mrs M Flynn”
Thank you for your review. We’re glad you’re happy with the quick delivery and the cardigan quality. Sorry you ordered the wrong size, but it’s good to hear the exchange is in progress. If there’s anything else you need for your next order, we’re here to help.
Kind regards,
Rebecca - Team Country Collection
“First time buyer, very satisfied with website, order process, delivery & customer services. All goods came nicely packaged but unfortunately I wasn't sure of the sizings so had to exchange a couple of pieces. Customer Services was extremely clear & helpful over the phone and the return/replacement procedure was very smooth & satisfactory. Thank you”
Thank you for your review. We’re glad you’re happy with the website, order process, delivery and customer service, and that the exchange was smooth. If there’s anything else you need for your next order, we’re here to help.
Kind regards,
Rebecca - Team Country Collection
Thank you for your review. We’re glad you’re pleased with the parcel and the look of the garment. If there’s anything else you need for your next order, we’re here to help.
Kind regards,
Rebecca - Team Country Collection
Thank you for your review. We’re glad you’re pleased with your purchase and the service. If there’s anything else you need for your next order, we’re here to help.
Kind regards,
Rebecca - Team Country Collection
Thank you for your review. We’re thrilled you’ve bought a lot of clothes from Country Collection and that you like our clothes very much. If you need anything for your next order, we’re here to help.
Kind regards,
Rebecca - Team Country Collection
Thank you for your review. We’re glad you’re happy with the quality of both items and that the night dress washes well. If there’s anything else you need for your next order, we’re here to help.
Kind regards,
Rebecca - Team Country Collection
Thank you for your review. We’re glad you’re happy with the quality, prices, and service. If there’s anything else you need for your next order, we’re here to help.
Kind regards,
Rebecca - Team Country Collection
Thank you for your review, Mrs. We’re glad you’re pleased with the quality and that orders are dealt with efficiently. If there’s anything else you need for your next order, we’re here to help.
Kind regards,
Rebecca - Team Country Collection
“The service we received was excellent unfortunately a couple of items were not suitable and had to be returned which was easy to do and the refund was quick”
Thank you for your review. We’re glad the service was excellent and that the return and refund process was easy and quick.
Kind regards,
Rebecca - Team Country Collection
Thank you for your review. We’re glad the belt was a good fit. If there’s anything else you need for your next order, we’re here to help.
Kind regards,
Rebecca - Team Country Collection
“I love their clothes and bedding. The quality is very high. Shipping is quite quick which is good.
It would be nice if they had a few more discounts on things but I am satisfied when I order from this company.”
Thank you for your review. We’re glad you love our clothes and bedding, and that the quality and shipping speed meet your expectations. We’ll take note of your discount suggestion. If there’s anything else you need for your next order, we’re here to help.
Kind regards,
Rebecca - Team Country Collection
Thank you for your review. We’re glad you’re happy with the excellent quality and that the exchange for a smaller size went smoothly. If there’s anything else you need for your next order, we’re here to help.
Kind regards,
Rebecca - Team Country Collection
Thank you for your review, Mrs. We’re sorry the size 14 felt bulky this time. We understand how tricky sizing can be across brands. If you’d like, we can help you with an exchange or suggest a different fit for your next order.
Kind regards,
Rebecca - Team Country Collection
I'm sorry to hear the fabric mix wasn't up to your expectations. We take feedback like this seriously and would like to look into it for you.
Kind regards,
Rebecca - Team Country Collection
Thank you for your review. We’re glad to hear you’re happy with the quality and careful packing, and that you’d choose Country Collection again.
If there’s anything else you need for your next order, we’re here to help.
Kind regards,
Rebecca - Team Country Collection
Thank you for your lovely review, Miss. We’re thrilled you’re satisfied with Country Collection and that you had a positive experience with our service.
If there’s anything more we can do for you, just let us know.
Kind regards,
Rebecca - Team Country Collection
Thank you for your review, Mrs. We’re delighted to hear you’re happy with the quick delivery and the quality.
If there’s anything else you need, we’re here to help.
Kind regards,
Rebecca - Team Country Collection
Thank you for your lovely review. We’re delighted you’re pleased with the two short-sleeved jumpers and that you’re happy with the quality and fit.
Kind regards,
Rebecca - Team Country Collection
“Excellent service from Customer Support.
Chloe was very helpful in sorting out a cancellation/ reordering issue which I had
The cardigan was perfect. I will buy more of this style as it's an ideal length for a short person. Very happy with purchase - thank you.”
Thank you so much for your lovely review. We’re delighted that Chloe could help and that the cardigan is perfect and the length works well for you. We’ll pass your kind thanks to Chloe.
Kind regards,
Rebecca - Team Country Collection
Thank you so much for your lovely review. We’re delighted that you’re happy with the packaging, the quality of our items, and that you’ve trusted us for years with no problems.
Kind regards,
Rebecca - Team Country Collection
