“I ordered a gilet on-line but, unfortunately, input the wrong size. I returned it immediately to exchange for the correct size, which I have now received and it is a perfect fit. I have nothing but praise for Country Collections and the speed with which both the original order and the replacement were despatched. Credit also to Royal Mail.”
Thank you for your review. We’re delighted to hear the exchanged gilet is a perfect fit and that you’re happy with the speed of dispatch. We’ll pass your kind words along to our team.
Kind regards,
Team Country Collection
“I loved the quality of the skirt I ordered but was disappointed with the fit. This is the first time I have found the waist too tight on the size that I have ordered for years from all other retailers and I have not increased in size so have ordered the next size but am wary that the hips might be too loose. I will have to wait and see as have not yet received the exchanged order.”
Thank you for your review. We’re glad you’re happy with the quality of the skirt, though sorry the fit isn’t like normal on your size. We hope the exchanged order resolves the issue. We will pass your comments on to our technical team to look in to and if you have any questions about sizing, we’re happy to help.
Kind regards,
Team Country Collection
Thank you for your review. We're glad to hear you’re happy with the quality of the garments and sorry you had to return but good to hear you received your refund quickly.
Kind regards,
Team Country Collection
“Everything I have ever ordered from Country Collection has always been an immediate hit. They're extremely efficient in sending out their products in good time and an excellent company to do business with. Thank you Country Collection for many many years of clothing!”
Thank you for your review. We're so glad to hear that everything you've ordered has been a hit and that you’ve had a positive experience with our service. Always really nice to hear.
Kind regards,
Team Country Collection
“Country Collection is an excellent one which produces stylish clothes of good fabrics, and their service is excellent, I can thoroughly recommend them.”
Thank you for your very kind review. Its lovely to hear you are always happy with your orders and the service we provide, thank you again!
Kind regards,
Team Country Collection
“Found the service given by Country to be very good . Particularly like the chance to have trousers bought from the company can be shortened to order Thank you for that.”
Thank you for your kind review. We're glad to hear you were happy with the service you received from us and our alteration service does come in handy to get your perfect length!
Kind regards,
Team Country Collection
Thank you for your kind review. We're glad to hear you are happy with your order, and the delivery was quick. Thank you!
Kind regards,
Team Country Collection
Thank you for your review. Always nice to hear your orders have arrived prompt, and you have not had any trouble with the courier service.
Kind regards,
Team Country Collection
Thank you for sharing your experience with us. We’re glad to hear the you found the ordering process easy and your delivery arrived on time.
Kind regards,
Team Country Collection
Thank you for sharing your experience with us Muriel. We’re glad to hear your order arrived quickly and that you’re happy with the Margaret coat, it will come in handy when the cold weather comes round!
Kind regards,
Team Country Collection
Thank you for your review Diane. We’re sorry the items are unsuitable for you, if you return them too us we can issue a full refund on these for you.
If you’d like help with alternatives, please let us know.
Kind regards,
Team Country Collection
Thank you for sharing your experience. We’re glad to hear you found us easy to deal with and that delivery promises were kept, enjoy your order!
Kind regards,
Team Country Collection
Thank you for sharing your experiencewith us Joyce. We’re glad to hear you’re very pleased with the service its always nice to hear.
Kind regards,
Team Country Collection
