“Terrible customer service after sending me the wrong item.
Offered refund after asking me to return wrong item at my expense when in fact they are in breach of the Consumer credit act 2015.
No phone number to contact, stuck with online message that takes days to get a response- IF you actually do get a response!
Issue still not resolved so now in hands of the payment provider to resolve.
Be careful when choosing to purchase from this company. Can’t even find a complaints process/policy to escalate issue.
Be aware.”
“I love country baskets and am missing the store at high Wycombe very much. Could a store be opened somewhere in the south of England so that I can continue buying from you. The website is not quite the same as choosing in store.”
“Items from Country Baskets excellent, disappointed that one item was out of stock. The delivery took 10 days which was very poor, had to ring you to find out what was happening. Thank you.”
“This is my go to website for all my floristry needs. Easy to use website very descriptive on all products fast delivery and amazing prices. Have never been disappointed with any of there products all excellent quality”
“Fabulous quality wrap, ribbons ,bows, decorations for events, we Use Country Baskets goods for gift wrapping our premium salon products so clients don't need to,they are the best, clients love it as much as we do”
“Thank you had a lovely experience today, had reflexology, I felt very comfortable and relaxed during the treatment, highly recommend it !! Thank you very much”
