“Frustratingly unpleasant online experience again. Forced to obtain the majority of items elsewhere at premium prices. My ability in maintaining qualifying trade account spends are fast diminishing. I don't understand why gold online items show zero stocks yet the same items are openly available on the general online store. A response to my comments placed at the time of ordering remains outstanding.”
“Although the round baskets i received were O.k.,the cone ones I tried to re-order,(your website said that you had 7 in stock)wetre not available so a refund was again issued,not very good customer service!!Hence i could only give 3 stars,sorry”
“When you have items they are collected together quickly - the service is good. When phoning for items to be gatered for collection it is also good. Your staff are always helpful.
Your delivery servis is dubious; after paying extra for next day delivery it arrived 3 days later. Wont be using that service again for delivery.”
“Nice quality artificial flowers. Only criticism is, not enough information or specifications on sizes, width etc. just needs more information on the goods”
“Im a florist so use country baskets often even tho its a 3 hrs travel there and back..
i thought id use the on line this time...placed order fri 2.30 paid extra £7.99 for next day del which was an option on checkout.....its mon 8.45am no delivery, which to be honest has put me behind two days , but ive learnt ! Its the next working day and apparently there not open weekends , so please be aware.”
