“Initial order placed on line was cancelled the following day due to shortage of stock, I called customer service and has was an online order i was transfered to "Anna".
I could not have wished to be transfered to a better person, Anna was exceptionally helpfull and far exceeded my expectations and resolved the issue quickly.
During conversations and emails "Anna" has shown professional customer service skills and really is a credit to this company.”
“I was extremely happy with my purchase. The availability of the products I needed was good, the price was great, order was dispatched the same day and the products came very carefully protected and boxed. I would definitely order again and recommend the shop to others.”
“I was pleasantly surprised with how my flowers looked when they arrived, the size and colours were unexpected,when you see them online they look lovely,but they look so much better when I opened them. Great value so much more in the sprays than I imagined. I will definitely use country baskets again,and recommend to others. Infact I placed them at my mums grave in pots etc and a lady stopped to say how beautiful they looked and how long they lasted,when I told her they were artificial she couldn't believe it. I was so chuffed with how they looked.”
“Excellent in most things ,order good, flowers are so real like, delivery went smooth.
Had too order for the second time, disappointed my cream fuchsia sprays had flowers and buds missing so they were only half sprays.”
“Fantastic choice of silk flowers, foliage and a vast selection of all things floristry. Helpful and knowledgeable staff and the customer service is second to none. A must for anyone in the fresh or artificial flower business.”
