Cotswold Trading Reviews

Name: Cotswold Trading
Address: 36 High Street, Broadway, Worcestershire
Rating: 4.86

4.9 Rating 3,075 Reviews

97 %

of reviewers recommend Cotswold Trading

Company Reviews

Metrics

Info

4.9

Based on 3,075 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Cotswold Trading:

Cotswold Trading has been sourcing uniquely stylish, beautifully designed products for nearly 30 years. An award-winning destination store, we specialise in chic homewares and gifts, with inspirational must-haves and quirky collections to transform your home and garden into a truly special place.

From well-known brands such as One Hundred Stars, Garden Trading, Emma Bridgewater, Robert Welch and Alex Monroe to small artisan designers and makers such as Chalk UK, St Eval Candle Company, The Braided Rug Company, By Room and Elizabeth Scarlett, we have something for everyone and loads for yourself. Browse our ever-changing collection of special gifts online or pop in and visit our stores in beautiful Broadway or Leamington Spa.

Visit Website

Phone:

01386 853331

Email:

enquiries@cotswoldtrading.com

Location:

36 High Street,
Broadway
Worcestershire
WR12 7DT

Cotswold Trading 5 star review on 12th September 2026

Mr Christopher Leslie Wright

Cotswold Trading 5 star review on 7th February 2026

Katie Lee

Cotswold Trading 5 star review on 25th April 2025

Jacqui Topliss

Anonymous

Anonymous // 01/01/2019

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“I recently made a purchase at Cotswold Trading. As had happened with all my former purchases in the past three years the service I received was extraordinary. Cotswold Trading staff go out of their way to help you, above & beyond what you would expect. I am delighted, as always, with my shopping experience and so was my friend who received the gift I bought.”

Helpful Report

Hi Helen, Thank you for taking the time to leave us a review. It is wonderful to learn you have been shopping with us for the past three years and that we have met your expectations each time. We look forward to welcoming you back to shop with us again in future. Best Wishes Sophie (Cotswold Trading)

“Cotswold Trading delivered my items promptly and securely packaged so that none of the paper products were bent at all. I am really impressed by this outstanding operation — a truly first-rate transaction!”

Helpful Report

Hi John, Thank you very much for leaving us a kind review. It's great to hear you were pleased with the packaging of the items, we have a variety of packaging to keep all items safe! I hope you will choose to shop with us again in future. Best Wishes Sophie (Cotswold Trading)

“I ordered by phone and was very pleased with the service I received.”

Helpful Report

Hi There, Thank you for taking the time to leave us a review. I'm pleased to hear you were happy with our service and I hope you will phone us and place another order in the future. Best Wishes Sophie (Cotswold Trading)

“I purchased five cool bottles, theoretically all the same size, but one was bigger. Cotswold could not have been more helpful and they kindly replaced the big bottle with another of my choice which was a bit cheaper, so after postage charges they even gave me a small refund!”

Helpful Report

Hi Alison, Thank you for leaving us a review! I remember resolving this issue for you and I'm glad we managed to get all the correct size Chilly Bottles for you in the end - I'm sure the recipients will love them! Do give us a call if you wish to place any orders in the future and we will be happy to assist. Best Wishes Sophie (Cotswold Trading)

“Excellent service, quick delivery .”

Helpful Report

Hi Helen, Thank you for taking the time to leave us a review. I'm glad to hear you were pleased with our service and that the order arrived quickly. We look forward to you shopping with us again in future. Best Wishes Sophie (Cotswold Trading)

“Excellent communication & delivery. Robert Welch Bathroom accessories good quality. Easy to fit. Thank you”

Helpful Report

Hi Lynn, Thanks for leaving us a review. It's great to hear you were pleased with our communication and delivery, and that the Robert Welch items are what you were looking for! We very much hope you will shop with us again in future. Best Wishes Sophie (Cotswold Trading)

“Excellent doing business with Cotswold Trading. They keep their word in letting us know when goods we like are back in stock. Very polite and business like in dealing with them. Have bought a few times and always the same professional service.”

Helpful Report

Hi Mr Lloyd, Thank you for taking the time to leave us a review. Its great to hear we were able to let you know when the products were back in stock and that you were happy with our service! I hope you will return and order from us again in the future. Best Wishes Sophie (Cotswold Trading)

“Very professional regarding queries and after sales Confirming that you are a reputable company”

Helpful Report

Hi Shelia, Thank you very much for leaving us a review. I'm pleased to hear that you were happy with our service and very much hope you will shop with us again. Best Wishes Sophie (Cotswold Trading)

“Kept informed of delay by post office due to heat wave and Glases case was just as described and is lovely. Would deal with this company again and have recommended to a friend.”

Helpful Report

Hi Wendy, Thank you very much for your review. It's lovely to hear your comments and how nice that you have recommended us to a friend. We look forward to you both shopping with us! Best Wishes Sophie (Cotswold Trading)

“I was most impressed with the service you provided. Having been told item was ready for despatch you kindly informed me of a delay due to Royal Mail not collecting from you because their workers were on strike. Very thoughtful”

Helpful Report

Hi Ruth, Thank you for your kind review. I'm glad we were able to keep you informed and up to date with the Royal Mail postage delays and that the order arrived successfully. We would love to see you order from us again in the future. Best Wishes Sophie (Cotswold Trading)

“Really pleased with my order. Excellent quality & unusual items. Will definitely use again & recommended to others”

Helpful Report

Hi Laura, Thank you very much for taking the time to leave us a review. It's great to hear you were pleased with the items and that you would recommend us! We would love to have you order from us again in the future. Best Wishes Sophie (Cotswold Trading)

“Good quality product and excellent service. Would definitely recommend.”

Helpful Report

Hi Deborah, It's fantastic to hear you would recommend us to other customers, thank you! I'm glad you were pleased with both the product and our service and I hope you will choose to shop with us again. Best Wishes Sophie (Cotswold Trading)

“Fly swat was very well made, good price, definitely does the job.”

Helpful Report

Hi Leanne, Thanks for leaving us a review. I'm glad the fly swat is doing the job, a very good purchase for this time of year! We look forward to you shopping with us again in future. Best Wishes Sophie (Cotswold Trading)

“Great deal”

Helpful Report

Hi Jan, Thank you for taking the time to leave us a review. It's great to hear you feel you got a good deal on your purchase and I hope you will shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“Easy peasy. Slightly slow delivery but hey!”

Helpful Report

Hi Helen, Thanks so much for leaving us a review. I'm glad to hear it was an easy shopping experience with us. Unfortunately, we don't offer weekend collection/delivery which is why it took slightly longer, but glad you received the order within 5 working days. Hopefully, you will shop with us again in future. Best Wishes Sophie (Cotswold Trading)

“Excellent value. Product was dispatched quickly. A site worth looking at, for a number of things.”

Helpful Report

Hi Susan, Thank you for your feedback and 5-star review. It's great to hear you were pleased with the product and its despatch, we look forward to you shopping with us again in future. Best Wishes Sophie (Cotswold Trading)

“I found the perfect toilet roll holder in John Lewis but needed 5 for our new house. They were out of stock. I found them here 20% cheaper. Service fantastic. Well packaged and prompt. Couldn’t be better. Very happy. Thank you.”

Helpful Report

Hi Siobhan We're so pleased that you found us and that we were able to provide you with the 5 toilet roll holders that you were after, and for a good price! Thanks for taking the time to leave us a review and hope to see you shopping with us again soon. Best wishes Rachel Cotswold Trading

“Good price, especially with newsletter discount, and timely delivery”

Helpful Report

Dear Simon We really appreciate you taking the time to leave us a 5-star review; it's great to hear that you're happy with the item purchased and the service you received. Best wishes Rachel Cotswold Trading

“Excellent service ! Thank you.”

Helpful Report

Hi Polly Thank you so much for your review and we hope to see you shopping with us again soon. Best wishes Rachel Cotswold Trading

“very quick service - goods as advertised”

Helpful Report

Dear Robert Many thanks for taking the time to leave us a 5-star review, it's always lovely to receive great feedback. Hope to see you shopping with us again soon. Best wishes Rachel Cotswold Trading

Cotswold Trading is rated 4.9 based on 3,075 reviews