Cotswold Trading Reviews

Name: Cotswold Trading
Address: 36 High Street, Broadway, Worcestershire
Rating: 4.85

4.9 Rating 2,752 Reviews

97 %

of reviewers recommend Cotswold Trading

Company Reviews

Metrics

Info

4.9

Based on 2,752 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Cotswold Trading:

Cotswold Trading has been sourcing uniquely stylish, beautifully designed products for nearly 30 years. An award-winning destination store, we specialise in chic homewares and gifts, with inspirational must-haves and quirky collections to transform your home and garden into a truly special place.

From well-known brands such as One Hundred Stars, Garden Trading, Emma Bridgewater, Robert Welch and Alex Monroe to small artisan designers and makers such as Chalk UK, St Eval Candle Company, The Braided Rug Company, By Room and Elizabeth Scarlett, we have something for everyone and loads for yourself. Browse our ever-changing collection of special gifts online or pop in and visit our stores in beautiful Broadway or Leamington Spa.

Visit Website

Phone:

01386 853331

Email:

enquiries@cotswoldtrading.com

Location:

36 High Street,
Broadway
Worcestershire
WR12 7DT

Cotswold Trading 5 star review on 25th April 2025

Anonymous

Anonymous // 01/01/2019

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“Great price for Garden Trading products that arrived very well packaged and great customer service. Will definitely use again. Delivery was later than expected but not any fault of Cotswold Trading, who were incredibly helpful, but well documented delays with Bristol Royal Mail.”

Helpful Report

Hi There, Thank you for taking the time to leave us a review. It's great to hear you were pleased with the products and customer service and we welcome you back to shop with us again. Best Wishes Sophie (Cotswold Trading)

“Good website and prompt delivery.”

Helpful Report

Hi Judi, Thanks for taking the time to leave us a review, it's great to hear you were pleased with our website and delivery and we welcome you back to shop with us again. Best Wishes Sophie (Cotswold Trading)

“I placed an order for several Christmas cards, a gorgeous Angela Harding advent calendar and a small gift, which turned up within a few days of ordering. I was concerned that the advent calendar might turn up bent, but the packaging was spot on and everything arrived in perfect condition. I would highly recommend Cotswold Trading to everyone for price, choice, quality, efficiency and care.”

Helpful Report

Hi Rebecca, Thank you for your review, it's great to hear you were pleased with the items and that everything was packaged well. Lovely to hear you recommend us and we welcome you back to shop with us again. Best Wishes Sophie (Cotswold Trading)

“Smooth transaction. Items are beautiful and came carefully wrapped. Was only a small order this time but will not hesitate to use again.”

Helpful Report

Hi Lynn, Thank you for taking the time to leave us a review. It's great to hear you're pleased with the order and we look forward to welcoming you back to shop with us again. Best Wishes Sophie (Cotswold Trading)

“Great service and very speedy delivery. The sheepskin slippers are great - thick wool, lovely colour and cosy warm (a pressie for my son’s fiancé). They’re also very good value, particularly compared to many others online. I would definitely use this company again.”

Cotswold Trading 5 star review on 24th November 2023

Helpful Report

Hi There, Thank you for taking the time to leave us a review and for sharing a lovely photo of the cosy slippers. I'm glad you're pleased with the quality and value and we welcome you back to shop with us again. Best Wishes Sophie (Cotswold Trading)

“ordered mini diary Paperblanks which arrived in good condition and promptly. Beware ordering from other well known sites as they are Spanish or Italian”

Helpful Report

Hi There, Thank you for taking the time to leave us a review. It's great to hear you're pleased with the Paperblanks diary and we welcome you back to shop with us again. Best Wishes Sophie (Cotswold Trading)

“Excellent service,thank you.”

Helpful Report

Hi Vivien, Thank you for taking the time to leave us a review. It's great to hear you're pleased with our service and we welcome you back to shop with us again. Best Wishes Sophie

“My order arrived very quickly with excellent packaging so my calendar didn't get bent in the post.”

Helpful Report

Hi There, Thank you for taking the time to leave us a review. It's great to hear the order arrived quickly and was well packaged. We welcome you back to shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“Thanks order arrived on time you said. Package was packed excellent, and advent calendars were beautiful.”

Helpful Report

Hi Janice, It's great to hear you're pleased with the advent calendars and that they were nicely packed and delivered promptly. We welcome you back to shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“Fast efficient delivery of a good quality product.”

Helpful Report

Hi There, Thank you for taking the time to leave us a review. It's great to hear you're pleased with the quality of the product and that the delivery was efficient. We welcome you back to shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“It was great to find the item I was looking for at Cotswold Trading. Ordering online was easy, I was kept informed of the status of my order from start to delivery, and the item arrived as indicated.”

Helpful Report

Hi There, Thank you for taking the time to leave us a review. It's great to hear you were able to find the item you were looking for on our website and that the order process was easy from start to finish. We welcome you back to shop with us again. Best Wishes Sophie (Cotswold Trading)

“Very happy with my diverse order. Fast delivery too.”

Helpful Report

Hi Adele, Great to hear you're pleased with your order and that it was delivered promptly. We welcome you back to shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“Great service, really fast delivery Would definitely order again :)”

Helpful Report

Hi Susan, Great to hear you were pleased with our service and delivery and we look forward to you ordering from us again! Best Wishes Sophie (Cotswold Trading)

“Very easy to order on your website, Very prompt delivery and well packed. Thank you”

Helpful Report

Hi There, Thank you for taking the time to leave us a review. It's great to hear you found the website easy to order from and that the order arrived quickly and well packaged. We welcome you back to shop with us again. Best Wishes Sophie (Cotswold Trading)

“Whilst there were obstacles to my order fulfilment, a solution was offered very quickly and found resolving all risk and logistical hiccoughs leaving me a very satisfied customer. Thank you.”

Helpful Report

Hi Simon, Thank you for taking the time to leave us a review. It's great to hear we were able to find a solution to the issue with your order and it's lovely to hear you're a satisfied customer. Best Wishes Sophie (Cotswold Trading)

“Beautifully whimsical holiday cards~ looks as if Santa is walking through the woods have been hand painted. Lovely!”

Helpful Report

Hi Lesley, Thank you for your review. It's great to hear you're pleased with the Museums & Galleries Christmas cards, the Santa in the Forest design is very lovely! We welcome you back to shop with us again. Best Wishes Sophie (Cotswold Trading)

“My wife loves Branche de Olive candles. I ordered through Cotswold Trading. Excellent and prompt service. Couldn’t wish for better.”

Helpful Report

Hi There, Thank you for leaving us a review. It's great to hear you purchased Branche d'Olive candles from us for your wife. They have so many lovely scents! We welcome you back to shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“Efficient - prompt, well wrapped, well described, good price.”

Helpful Report

Hi There, Thank you for taking the time to leave us a review. It's great to hear the delivery was efficient and the goods well wrapped. We welcome you back to shop with us again. Best Wishes Sophie (Cotswold Trading)

“Ordered the wrong style of Roka bag. On contacting Cotswold they could not have been more helpful in advising on return and reordering of correct style. Very pleased with level of customer service.”

Helpful Report

Hi Carol, Thanks for leaving us a review! I'm so glad we were able to assist in ordering the correct Roka bag and refunding the other. We welcome you back to shop with us again. Best Wishes Sophie (Cotswold Trading)

“Great service, delivery, everything.”

Helpful Report

Hi Melissa, Thank you for your kind review, it's great to hear you're pleased with the service and delivery and we welcome you back to shop with us again. Best Wishes Sophie (Cotswold Trading)

Cotswold Trading is rated 4.9 based on 2,752 reviews